Gas and electric direct debit.

mum2boys83

hello, 
Im currently on variable rate with Eon paying annually, every 3 months or so. 

I rang them up to get a fixed direct debit but they said at the moment the tariff that im on is the cheapest, although variable. 

With the news at the moment im worried about the variable bit, they just kept saying that im on the best tariff. 

So if i move to a fixed tariff ill be paying more.  But surely with the prices going up my bill are looking to raise anyway.  Also the quotes that are around at the moment im worried that wont be around if i do have to change.

Any advice what to do?  Eon kept telling me i didnt understand the different between a fixed direct debit and a fixed tariff.  but i just want to know how much im paying to budget each month plus also get the best deal. 

[Deleted User]

Hi,

a fixed DD means you pay same amount every month, a fixed tariff means your unit rates are fixed, though the more you use the more you should pay, which could mean in periods of high usage your fixed DD doesn't cover your usage for that period, then could end up in arrears.

QrizB

mum2boys83 said:

Any advice what to do?  Eon kept telling me i didnt understand the different between a fixed direct debit and a fixed tariff.  but i just want to know how much im paying to budget each month plus also get the best deal. 

OK, I can see the confusion.

If you want the best deal you don't (currently) want a fixed-rate tariff, since the variable-rate tariffs are cheaper.

Try asking E.ON if you can stay on your current variable tariff but change payment method to "fixed monthly direct debit"; this pdf explains what this means:

https://assets.ctfassets.net/gmgnreshss7h/73aJWQiTaT96SpbScmbqGF/fba74e6de590b0093ae13c89a73b1d96/20201215_External_Comms_ManagingYourDirectDebit-v4.pdf