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'They're all booked up!': Homeowners applying for the Green Homes Grant struggle to find installers
A large proportion of homeowners trying to take advantage of the Government's new Green Homes Grant scheme are unable to find suppliers to carry out the work, according to a new snapshot poll from MoneySavingExpert.com founder Martin Lewis which lays bare some of the problems with the new scheme... Read the full story:…
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'They're all booked up!': Homeowners applying for the Green Homes Grant struggle to find installers
A large proportion of homeowners trying to take advantage of the Government's new Green Homes Grant scheme are unable to find suppliers to carry out the work, according to a new snapshot poll from MoneySavingExpert.com founder Martin Lewis which lays bare some of the problems with the new scheme... Read the full story:…
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Units Question
This discussion was created from comments split from: Energy myth-busting: Is it cheaper to have heating on all day?.
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Help with swapping from storage heaters to central heating
Hello all, I am looking for some advice. My house has old storage heaters and an old water tank in the loft. It’s around 30 years old and is costing me a fortune to heat the house. I would like to change to a boiler and radiators but have no idea where to begin, can someone please advise me on who I contact first and how I…
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Beware British Gas switch from Robin Hood Energy
In an email to me on 9 October British Gas states it will ‘beat or match’ my existing tariff. They have added 0.1p to both unit prices and standing charges for both gas and electricity. A small amount but just warning others! Customer Services started only offering ‘similar’.
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Trying to switch energy provider but am told my information does not match the national data base !
I have tried before and recently tried again to switch energy supplier for a better deal. I have been emailed to say that the info on my current bill with British Gas does not match the ' national database' doesn't give anymore specific info than that. I see other people have had the same problem. Why is thos a common…
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Boiler grant
I recently applied and was accepted on the government boiler grant scheme. The company concerned said it would be £600.00, then yesterday they said it would be £1000.00” for the same product. Is the allowed that the costing can ? . Is any one able to advise. Thankyou
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How much compensation for being left without electricity (hot water and heating also)
Hi! Hope you are all well. First post so go easy on me :p . Right so I had cause to complain to British Gas recently and the scenario is as follows: On Sunday 11th October we encountered an issue with our electrics and we’re immediately without hot water, heating, electricity and the use of our showers. Left with the use…
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Government replacement boiler grabt
recently applied for the government replacement boiler grant as mine is 36 years old. I was quoted £600.00 a couple of weeks ago, then today they said the rules had changed and I would have to pay £1000.00. I don’t understand is this allowed.? Is any one able to advise . Many thanks
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Contacting British Gas
My supplier was taken over by British Gas (not the supplier I would have chosen). Any way the change over was last week and since then both my smart meter have said I have used nothing. I have tried talking to them on that app thing but after being asked this and that the meters are still not working. Any advice anyone…
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2nd opinion needed
Hi all, Had issues with Gas Billing for quite some time then eventually got a request for over £650 but not got a bill. Phone call after phone call, live chat after live chat, promise of a phone call which never happened I went to the Energy Obudsman. Built my case and submitted evidence. Now received an early resolution.…
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Green Star suddendly demanding money after 2 years !
After a year with Green Star, I switched in October 2018. In March 2019 I received one of their standard "Your new bill is ready to view online" emails. I replied to their Customer Services saying I hadnt been a customer for 6 months and what was this email about. I presumed based on their track record of extremely poor…
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Scottish Power says, "not my problem!" Is it legal?
Hi there, I have a flat that I let out. My tenant has just left and found out that the prepayment electricity meter is faulty as you cannot read it. The tenant tried to get it fixed but because of Covid there were not sending engineers out. Last time she tried was in the summer. Now I have tried again and, rather…
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Energy usage for Switching?
I am with e-on for Gas / Elec and my contract is coming to an end next week. I am wanting to compare prices for a switch but cant work out how to get my years usage. When I look at my bills it gives me usage up to the last bill but not for the last quarter that takes me up to the contract end. How do I work out for the…
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Hive indoor camera from British Gas
I was thinking of getting the Hive indoor camera and see that British Gas have a deal to get it for £71.60 but you have to take out a Hive Video Playback Subscription. Anyway to bypass the subscription requirement?
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E7/Hot Water Issues
I’m having problems with my hot water and I don’t know who should be dealing with it. Basically my immersion switch isn’t coming on at night to heat the water up. I have economy 7. The problem is, my landlord’s people are saying it’s the supplier’s problem and the suppliers are saying there’s no issue at their end? I’m…
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Switching time, but prices seem high
Doing my annual 12m switch, prices look high. The best electricity deal on the website works out as £594, this is £100 higher than last year and the highest since I started keeping records in 2012. Are prices really this high or am I switching at a bad time...?
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Ombudsman problem
Eon has pursued me for a final bill of £587, which is know is wrong from previous years use age. Contacted eon dozens of times with no joy. So went to ombudsman, who rejected my claim and also rejected my appeal. The same man did both reviews. i can prove eon calculated my bill to £1142 from 1/5/19 to 5/6/19, and £626 for…
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Will Aga R7 be enough to heat my 7.5m x 4.5m x 2.4m kitchen?
Hi. We are knocking through our kitchen and dining room to make one larger room. The dimensions are 7.5m x 4.5m with 2.5m high ceilings. At present there is 2.5m curved radiator under a bay window in one room and a 1.5m radiator under a window in the other room. We’re putting a French door in and will lose the area of wall…
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Which storage heater to buy?
My old storage heater has completely given up - both on NSH and boost function. I had an electrician come to look at last year when NHS wasn't working, and he said he couldn't find a fault and that it would probably need replacing (he suggested an electric radiator - but thanks to this forum, I realise that would be a…