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Student HMO
Ok my daughter is in a student flat with 2 others. One outspoken girl refuses to put heating on due to the cost. ( the other girl seems to agree but she is not there much as works and stays at her BFs too ) Its a prepaid meter and she said that if they put the heating on for a hour and say 50p comes off the prepaid amount…
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Storage heaters & immersion tank but no economy 7
I've recently moved into a rented flat that is all electric and so has storage heaters and an immersion tank for hot water. However, at some point in time before I moved in, the electricity meter has been switched from economy 7 to a smart meter. I've been here a week and have not been able to get the NSH's working, is…
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Energy Advice needed
With the Green Homes Grant and various Eco Grants, I have been left totally confused. Is there such a thing as an independent Energy Consultant?
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Electric meter boost function
I have moved into a flat which is electric only and I noticed if I press 2 on the my smart meters keypad it says I can boost. I've tried looking but I still don't fully understand what this means? From what I can tell it uses the 5th port but how do I know if I have anything connected to that port?
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Variable to fixed direct debit
Hi, any advice please. I agreed to a variable direct debit with British Gas ie I supply my monthly meter readings and they charge me for what energy I use. I like to pay more over the winter, when I have more money and less over the summer, when I have less. I have been sending readings and receiving confirmation emails,…
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To switch or not to switch before moving soon?
My tariff with E-on is due to end in 2 weeks time. I have just sold my house and am waiting to move into the new property but will be at least 6 weeks till that happens. Do I switch now and take new tariff with me? My E-on monthly bill is due to shoot up, I usually switch each time.
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Running just one radiator
I have a combi boiler which the spec tells me can modulate down to just over 7kW (Bosch Greenstar cdi 32, if it helps). I would like to run a single 2kW radiator for much of the day and only heat other parts of the house during the evening. I suspect this is likely to entail the boiler cycling on and off quite a lot. Will…
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EON & Scottish Power
Hi I'm hoping someone can help as I'm at my wits end with this. October 2019 we moved into a property and the gas and electric were supplied by Scottish Power. We decided to switch to Eon as we were with them in our old property so we settled what we were due with SP and were switched over on 23rd October. On my EON…
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Caught out by switching
Whilst I felt paying just shy of £180 per month gas and electric via NPower was excessive the switch to Pure Planet with the intention of saving has been crippling. Although I thought I had compared and researched, I must not have done so adequately as it can be a mindfield. It turns out that with NPower you pay in regards…
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Scottish Power - Charging for not having Smart Meters installed.
I contacted SP today about switching supplier when my tariff ends at the end of November. I was informed that because I haven't had Smart Meters fitted, and unless I do so before the tariff ends, they will retrospectively charge me for the difference in pence per unit between my current tariff and their standard rate…
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How long should I have to wait for meter change?
I currently have a Total heating Total control electric meter supplied by SSE, this is an only meter system mainly used in the Highlands where storage heaters are the best option. Unfortunately now days it is only supplied by SSE and is no longer as cheap as having an economy 7 meter. I have phoned SSE to ask for my meter…
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VAT on small businesses electricity
Can anyone help ?? I am running a small business that uses 10500 kwh of electric per year which means I should pay 5% vat which the VAT office having confirmed . If I use over 12000 kwh yearly/ 33 kwh per day then the VAT goes to 20% + CCL ( climate change levy ) The problem is that I an not VAT registered and use more…
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Need Advice : Loft Heating
Hello, I need some advice about heating our loft conversion. My wife and I moved into this house last March and the entire house has central heating - except the loft conversion. I work from home as a Software Developer and have since well before Covid-19. We could go to the expense of installing a radiator in the loft, or…
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Concrete building - Energy myth-busting: Is it cheaper to have heating on all day?
I live in a concrete flat that is all electric heating via oil heaters. I have heard that turning heat off, only brings damp and cold into the walls, thus taking more energy to push out when the heat goes on. When I come in, I often blast the room with a fan heater to bring the temperature up. Is it better to just leave an…
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Cannot access my Eon account online
hi,have just tried to access my account online with a saved username and password and it wont let me in,tried several times but wont let me in,also saying my username is not valid im guessing i will have to phone them tomorrow but has anybody had this?? thanks
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EDF - My Account: Balance
A question for anyone who uses the EDF online My Account: can anyone find where to view the current account balance? It used to be in a prominent place on the Home page. The My Account portal was redesigned a couple of months ago and the account balance page seems to have vanished. I can't find it anywhere. Given its an…
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Scottish Power broke in and installed meters for a previous tenant.
I'll try to keep this short. Tenant was given time to run up £5k+ in gas and electricity bills over several years. She eventually left (without paying final month's rent and leaving the house in a total trash, but that's another story). We eventually got up there and my husband was trying to sort the place out - the mess…
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Other tools to compare energy suppliers?
The Energy Saving Club is down at the moment, when I click to view the tarrifs, I get an error. What are some other tools that you use to find energy suppliers? Thanks
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Switch2 Query
My second property was vacated by the sole tenant as lockdown hit. They left to go back to the middle east due to lockdown, having not paid their final bill. Switch2 have emailed me asking for the outstanding balance (just over £100). Am I legally required to pay this considering bills were not included in my tenant's rent?
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EON Meter readings?????
Moved to EON a month ago. Tried many many times to submit my final gas meter reading but the website insists on an elec reading first and never lets me submit the gas reading. I did once speak to a guy in customer services who took my reading but did !!!!!! all with it so there's still no reading in my account and I'm…
