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Confusion over gas supply and no bill for 2 years..
Hi, This is my first post here and I would like some advice please.. My domestic gas was supplied by British Gas, as soon as my bill was due to be paid they would ring me from an overseas call centre every day without fail.. it was ridiculous and in the end I lost it and told them I was going to change my supplier. This…
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SSE low voltage Wayleave claimform. Where?!
Does anyone please have the URL or email address for making backdated wayleave claims on residential property? I cannot find a claim form page on the SSE DNO website to make my claim directly with SSE. I would rather not use an ambulance chaser company.
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Immersion heater help!
Hi I am a bit concerned we are not using our immersion heater efficiently/or that something is not wired correctly, but need to get some basic questions answered first before I enlist the help of an electrician: We are on economy 7 and the immersion heater has two heating elements (overnight and boost). The bottom element…
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Anyone with good experiences with smart meters?
Hi AllI'm currently with British Gas (they were the cheapest for me on the MSE comparison a while ago!) and they've offered me a smart meter, I was waiting for SMETS2 to start rolling out before I went for one which is now the case, however people do seem to have a lot of negative things to say about them.I appreciate…
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Switched to Shell Energy, but haven't got back the saving I had been quoted
Good Afternoon, A couple of weeks ago I had an email from MSE stating about the savings that can be made by switching Energy providers, even if you're already with that current one. The figure quoted that I could save would be £267 per year. I've received confirmation from Shell Energy today, with regards to the new…
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Choosing Electricity tarrif no idea what my usage will be.
Unfortunately I'm moving into a one bedroom flat because I'm now single, if you don't know what your usage will be would it be better to go with a standard tarrif and not setting up a direct debit untill I know what im using?
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British Gas pays out £1.5 million to prepayment customers - MSE News
British Gas has paid £1.48 million in compensation after it failed to tell 100,000s of prepayment customers it was switching top-up providers... Read the full story: 'British Gas pays out £1.5 million to prepayment customers' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Eon - wrong bill, debt collection, unable to make a complaint
Impossible to make a complaint. Prove: https://youtube.com/watch?v=ugTR8AnpzLI… Please help! They have sent a debt collection after me for monies I don't own them. I'm trying to sort it out for like 18 months at this point.
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How much do you put on your electric per week
I put £50 on my electric every 2 weeks it only lasts a week then I have £10 left . They say I don't know any money I have a £2 charge per week on my account citizens advice has been involved they don't understand what's going on so they've made a complaint with me and might be a half but I still want to know why my getting…
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Scottish Power and bills
I keep on having to go on to scottishpower.co,uk to revert my billing to £35 per monrh - Scottish power keep on changing it to £60 - the expected result being a debt of £145 which is covered by Warm Homes - why won't they leave my billing as I have set it ?
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EDF Wrongful debt recovery again
We are receiving bills from EDF for the 3 months before we moved to our house which was November 2018. The bills are to the Owner/Occupier and we have now received a threatening Debt Recovery letter from a company called Themis Recoveries - please bear in mind this is for just £26.80. When we first moved here these letters…
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Energy Switching Exit Fees
I am 53 days from the end of my current energy deal and I would like to switch to a new supplier, however, my current deal carries exit penalties. I know I can avoid the exit penalties if I switch with less than 50 days of my current deal remaining but does the clock start ticking when I apply to switch or when the switch…
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Beware of cheaper energy bill offers
We have switched quite frequently, as every time we are offered a cheaper monthly package and have fallen into the same trap several times. Our previous history, Scottish Power, Utility Warehouse, now Bulb. All of these companies have done the same. We have a smart meter and have had since Scottish Power, our month bill…
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Expensive gas bills with Bulb - what could have happened?
Hi,I switched to Bulb when I moved house in September 2017. I had some estimated bills, then got a much higher bill when I gave my first reading. My first meter reading was 11508 in mid September. By mid January I was on 14385. I.e. about 23 metric units per day. Later that year I averaged more than 30 units per day! This…
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Energy club
Hi there I've been member of energy club for a few years. Once I got food deal from British gas but last few years it seems every time I change money Club comes with cheaper deal a few days later or an email from mse talking about special deals etc Anyway signed up with avro from sse . Had good reviews but now been told…
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Wanting a regular gas meter (not a top-up one)
Hello everyone I'm asking this for a cousin of mine. He and his family are currently on a token (top-up meter) for both his electric and gas. He wishes to change to a regular meter where he can pay by direct debit. He called his supplier British Gas and asked them to install a regular meter, but they refused, the reason…
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Charge phone in car or at home?
I drive my car every day and so my phone is charged in the car every day, I never need to charge it at home. Just had a friend tell me that the cost of petrol charging the phone is a lot more than it would cost me to charge the phone of mains power at home. True or false?
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Moving House and Switching
I have just moved house and immediately switch, my old supplier wants to sign me up for a DD even though i will not be with the in a couple of weeks. Should i just go ahead and set up the DD or try again with a different CSA and insist on making a one off payment to settle the balance once we have moved?
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solar
Type your messageFirst post so go easy...….hopefully having solar installed and going for a 6.8kw system with tesla powerwall. We have an old house which requires a complete overahaul from an old single pipe gas central heating new boiler etc etc cost £7000. we were just wondering if anyone has installed the above system…
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Elkatherm Electric Radiators
Hi, I have done a search and not been able to find the information I am looking for, so thought I would do my first post. We have moved into a home last year which already has installed Elkatherm electric radiators rather than traditional storage heaters (no gas supply in area). They are a newer type where the heating is…
