Energy Switching Exit Fees

kennypg

I am 53 days from the end of my current energy deal and I would like to switch to a new supplier, however, my current deal carries exit penalties. I know I can avoid the exit penalties if I switch with less than 50 days of my current deal remaining but does the clock start ticking when I apply to switch or when the switch actually takes place?

brewerdave

When the switch actually takes place. Been discussed at great length recently!
What ARE the rules?

Ofgem's rules state that customers must not be charged exit fees if they leave during or after the ‘switching window’, which is defined as "49 calendar days before a fixed-term contract ends".

You can apply to switch at any point during a fixed-term contract without having to pay exit fees, as long as the switch is actually completed during the switching window.

with thanks to merchon55

[Deleted User]

I seem to have spawned something here