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EON
Hi, Do Eon send email reminders when meter readings are due? Also more info please on., "another benefit of an online account is the ability to manage a monthly Direct Debit", quoted from a Malc Eon rep post. I always understood the consumer agrees to any DD "management " by inaction. Thank in advance for all replys.
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Business energy contract scam
So il get right to the point. My business energy contract is up at the end of the year so i have had a number of brokers knocking at my door, one of them said he would try to help me as i had issues with my last contract so stupidly i trusted him! He has now signed me up to a gas and electric contract on high rates that…
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Economy 7 Nightmare!
Please help me! I’ve just moved to a flat that has no gas, just electricity. I currently have storage heaters which I hate and want to have changed to panel heaters but I don’t know the best way to get a tariff sorted. I’m currently on Economy 7 and I don’t really know how to change off this... or if I should? And if I do…
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Ant difference in tarrifs between the manual meter and smart meter ones
Due to the awkward location of our utility meters we are strongly cosidering switching to the smart meters to save the hassle of having to remove the belongings from the storage room everytime we need to take the meter readings.I was howevr wondering if the actual tarrifs for those with the smartmeters are more expensive…
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Scottish power default
I have received a default from Scottish power. After suffering with depression last year and struggling with Bill's I was in contact with scottish power to set up an arranged payment to help pay off previous debt. They arranged one amount with me but then tried to take a totally different much bigger amount out of my…
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British Gas E7 electricity
PAYG E7 electricity vs single tariff. property only supplied by electricity and currently on E7 with British Gas, trying to change suppliers but also unsure if we should switch to single tariff? thank you
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£4500 gas bill £2000 electric at new rental property!
Any help would greatly be appriciated.... in November 2019 I moved into a new build conversion property. Its a 3 bed appartment over around 2000 sq ft. It is a grand older property which has been converted into flats and I am the first occupier of this property since it has been built. It seemed the developers (who are my…
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SSE offering me £80 goodwill but should I go to the Ombudsman?
I have had nothing but a poor service from SSE in the past 12 months. When I first changed to them in March last year I was advised by the man who came to do an open meter reading that I had a smart meter so no monthly meter readings will be required. At the end of the 12 month contract I was astonished to find that I owed…
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All Electric Heating
Hello Our bungalow is all electric. There is no mains gas and we do not want LPG etc. We have an electric shower and the water supply for the sinks runs off a small under sink heater therefore no large water tank. I am looking for advice on heating options. The home is occupied all day. Didn’t really want night storage as…
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Change suppliers with solar panels
Can anyone advise if I change supplier from ScottishPower to Avro as shown on mse, do they pay my rebate. On my current solar panels , which I inherited or does that stay with Scottish power. Thanks in advance from a non technophobe
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Ecotricity demanding payment for very odd bill
I've had a bill from ecotricity for the month of May 2019, for a property I have not lived at for over 12 months, for a total of £1237.01. I've spoken to them on the phone three times now, and had three email conversations with a support person, and every time after I manage to convince them that clearly something is wrong…
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The mysterious Smart Relay Device..
OVO give out a thing called a Smart Relay Device, which allegedly solves the problem of gas smart meters not connecting via the electricity smart meter. You can even have more than one if your house is particularly palatial and one just isn't enough to get that elusive connection. Do any other energy suppliers give these…
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Old meter, forcing us to stay on standard variable tariff?
We've bought an old house. Post through from SSE to register closing and opening meter readings, set ourselves up as account holders etc. Man at SSE said we have an old meter type when I gave him serial number, he said it might cause us problems and also that we needed special documentation on how to use it to be sent. I…
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How long can energy companies keep my details?
I've had a bit of trouble over the last few days with Spark Energy I was a customer of theirs between Feb 2013 and Apr 2014. Whilst a customer, I was using prepayment card meters for both gas and electricity. I've suddenly received a letter from them say that they've passed detailed of an outstanding balance onto…
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Ovo New Billing system breaks Interest Reward
Ovo have moved to a new billing system. This month saw my consumption drop below the monthly direct debit account - the credit balance shown on the bill went up slightly. (pushed the balance up) April had one day less than March. (would have pushed the reward payment down) The amount of reward credited this month was just…
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Energy supplier wants to see my bank statement
I recently lost my job so I'm trying to get temporary assistance from my energy supplier where I pay a little less for a few months (the amount being the actual amount rather than the increased payments I've been making due to a c*ck-up their end at Xmas which I stupidly didn't notice at the time - so not an unreasonable…
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Have you switched Energy Supplier during CV pandemic?
I was wondering has anybody switched energy supplier over the last few weeks? How did it go?
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Consolidate utility bills
Hi,A close friend of mine has mental health problems and is on benefits (not sure which ones) and as a result bills and money are often an issue. In particular, my friend would prefer to have their utility bills merged into one so that they are easier to deal with (having them all come out on one date is an option) I have…
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Solar tariff
I’m with N power and have solar feed in at original rate. Can I change utility supplier without affecting or moving my solar feed in tariff or rate?
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huge energy bills
Any advice please. My son lives in a one bedroom 'house' (these half & half modern houses). Combined sitting room/kitchen One bedroom & bathroom. He has an instant hot water boiler, electric shower (used daily). Washing machine - rarely used. fridge & freezer. Apart from this, the usual TV, phone chargers. There are 2…
