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EON Final bill
Hi all, am looking for some info on a final bill. I made a switch from EON to AVRO in March, so AVRO took over my supply on the 14th April. EON have just taken a payment for a final bill of £153.70 without notice. How can this be when my tariff with EON was a fixed tariff which ended in April. EON had already taken a…
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Immersions puzzling now I have monitor. Can anybody help explain please?
Me again (sorry!) Now have energy monitor and am having a play around with the immersions to see the readings. Two immersions to heat my large hot water tank. With both switched off, my energy monitor currently reads 2p. With both immersions on, that jumps to 41p. If I switch the immersion heater for the top half of the…
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Switching suppliers: Smart meter installation mandatory?
My fixed deal is due up soon, so I'm checking the comparison sites to find my next deal. All the cheapest tariffs based on my figures (e.g. Eon Fix Online Exclusive v36) state 'Smart meter installation mandatory at no extra cost'. I just wondered whether this actually enforceable by the supplier? Any help is very much…
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Was with iSupply but they have moved me to EDF {Merged}
Have now posted in correct area.But also I'm not getting e mails when replies come in, am I making an error?My question is:-I have been using iSupply as my Electric supplier, but they have ceased trading & have changed me over to EDF.I now want to consider changing supplier.If I put EDF as my supplier into MSE Energy Club…
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Warmup 4iE underfloor heating problem
Hi Everyone, I have recently had electric under floor heating installed and there are cold spots in both rooms and I keep getting an ER1 error message on the screens. Does anyone know what this means. I have contacted the fitter but he seems to be just ignoring me now so am not sure how to progress. Heating is fitted under…
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Fixed or variable rate for energy?
I'm moving into a new flat soon, which will only supply electricity. I'm currently thinking about SO Energy - 12 months fixed and £5 early exit fee - estimated at 13.670p per kWh and 22.050p per day Bulb - Variable - No contract and no early exit fee - estimated at 14.255p per kWh and standing charge 20.558p per day…
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British gas
So moved house on 06 Feb 2020 moved british gas account from old house to new house on the 26 fed 2020 they said they owed us a £933 refund as we had over paid our account for the last 5 years woke up 15 may 2020 to find they had set up a new direct debit for £677 as the refund was a accident resulting in being overdrawn…
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Fix for 1 year or 2?
My current fix is due to come to an end in June. Looking at rates to move onto with my current provider (Shell) both one year and 2 year fixes are substantially lower than my current rate. Whilst obviously no one has a crystal ball on energy prices, I was wondering what others are thinking. My inclination is that prices…
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E.on T&C breaks Ofgem guidance?
From E.on T&C: https://www.eonenergy.com/-/media/downloads/residential/tariffs/2020/q2/fix-online-revised.pdf?la=en Isn't the penalty-free switching window seven weeks and not six?
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Final gas and electricity bill
Previous energy provider took over 6 weeks to prepare final bill am I still liable to pay full amount
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Energy Contract query
Hi all, I hope you are well. My energy contract is due for renewal and rather than been
put on the expensive generic monthly rolling tariff, I have always shopped
around and signed up to the cheapest contract tariff. However given the current situation re COVID-19/Coronavirus
and possibility of job loss should I be…
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Green Deal
Does anyone know how to access information on Green Deals. I have one on a property, energy is with NPower who don’t seem to know what I’m talking about just deduct money from the meter every time I top up!
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Yorkshire Energy missing from results
**** UPDATE ***** Never mind, they seem to be back again :-) Does anyone know why Yorkshire Energy seems to have dropped off the Cheaper Energy list? Thanks.
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Air Source - why do some people pay high running costs?
Hi all, Appreciating are already lots of posts and advice on Air Source on here, however I'm trying to make sense of them all, and more importantly trying to understand why it seems to work for some, whereas others face huge electricity bill. From what I can see, best way to compare is by comparing £/kWh against kWh heat…
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Bristish Gas new monthly payment ***BEWARE***
This month (May 2020), British Gas tried to put my 87-year-old Mothers monthly energy charge up by 36% even though: 1. She was on a fixed tariff (Home Energy Fix Green July 2020) taken out for two years in November 2019. 2. She was over £88.00 in credit on her account (noting this is post going through the winter months).…
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EDF - Issues with bill/meter reading
Wondering if you could provide some advise on next steps. I am currently in a fixed rate tariff until March next year which I signed up for in the early part of 2019. When I was moved to this tariff, I was told via online chat that this tariff was cheaper than the previous tariff was on. When I switched there was a…
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E-on : Meter Broke sometime in Q3/4 2019 - Still Waiting for Numbers
Morning All Sometime between August and December our Electricity meter stopped going round - I submitted a meter reading end of August and was billed. I was due to have a Smart Meter installed in October but E-on (or their contractor) cancelled 15 mins into the 1200-1600 window and offered to rebook me the next available…
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Shell Energy and Smart Meters
Morning all - doing my energy switch via Cheap Energy Club to British Gas but I noticed this "Important" note on the results for Shell...."You'll need to get smart meters installed with this tariff and you can't get it if you already have them. If you have them and switch to it (or refuse to get them), you can be moved…
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Economy Energy Final Bill/Refund Not Received
I am an ex Economy Energy (EE) customer who switched to a new supplier shortly before they ceased trading (therefore my account was not switched to OVO).I have been waiting for a final bill for more than a year. I have been in contact with the EE Liaison Team on numerous occasions however a final bill was never produced…
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Replacing my storage heater
I live in an all electric house. I have one small storage heater in kitchen and a large one in the lounge. I never have the lounge one on as we are out all day so seems pointless to have a hot house all day when we are out. So we plug a panel heater in during the evening. I would like to replace the storage heater with…
