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Action at end of OVO 2 year deal?
Hi I moved my electricity and gas to OVO on the MSE 2 year deal in March 2018. I've just had the OVO email saying the contract is ending and what would I like to do now. Interestingly the attached PDF only discusses new electricity plans with no mention of gas tariffs? Anyway, may I ask what other folks who moved to OVO…
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Smart meter
I am with EDF and they want me to install smart meter in my flat. Is it really worth having this smart meter? Would appreciate some advice.
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SSE in talks with Ovo over sale of UK energy business
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E-on are overcharging me!!!
So basically my girlfriend lived in a private let from Remax agency and was automatically connected to E-on for energy. she was paying between £30-£40 a month for electricity, it was a very small studio flat with the living room and bedroom is the same room and the kitchen attached to the side. there were only technically…
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Help with EON on their Fix 2 Year Exclusive December 2018 tariff.
I am currently with EON on their Fix 2 Year Exclusive December 2018 tariff. Can someone advise how I go about getting the cash back as offered when i joined them. Many thanks G
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Fuel suppliers
Just wondering if anyone has any tips on an energy suppplier that seems good value I was with first utility which is now Shell energy and have stayed with them,I had an e mail asking if I wanted to switch to their new fixed policy which includes a google nest hub and a google home mini,I'm not interested in those gadgets…
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Problem with EON energy FIT payments
I submitted FIT reading to Eon on the 2nd July 19 with the meter reading up to the 30/6/19. On receiving bank statement for July I noticed that no payment had been made. I emailed fitenquiries@eonenergy.com but received no reply. On phoning EON today I was told that a system check/visit was required. The earliest available…
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cheap energy club - switch in progress
When I use CEC it says I have a switch going through, even though it completed weeks ago? How can I remove this? and get it using my current figures? How do I get the cash back from CEC. Not had cashback from energy switch before. Thank you
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massive fuel bills
i live in a 3 bed semi in the midlands gas heating gas fire (seldom used) gas hob elec oven grill only 2 of us live in the house and are out at work all day my bill gas £1456.94 year elec bill £ 1998,24 yeay after looking on this site i think i may be paying the bill for 1/2 the street HELP
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Energy bill after 15 months
Hi We have moved into a new build 2018 April and it was not until October 2018 we got any sort of communication from EON. We were expecting a baby in June'18 and things got busy one after the other and we only called EON after we got the communication in October 2018.The letter was not addressed to us but some 'Phoenix…
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Ex-Solarplicity customers wrongly switched to Toto Energy - MSE News
Hundreds of ex-Solarplicity customers who recently switched away were wrongly moved to Toto Energy - if you're affected, here's what you need to know...Read the full story: 'Ex-Solarplicity customers wrongly switched to Toto Energy' Click reply below to discuss. If you haven’t already, join the forum to reply.
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First of the big six reveals cut to energy bills after price cap drop – MSE News
Big six supplier E.on has become the first energy provider to reveal its prices under the new cap on standard tariffs, reducing bills by a typical £77/year from October – just £2/year under the new level. But don't be fooled, most could still save £100s/year by switching...Read the full story: 'First of the big six reveals…
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Incorrect advice from MSE energy club
I was recently advised by energy club emails that my energy tariff was coming to an end on 18th September. The email stated I could progress changing supplier to avoid an steep increase in energy bills. I was also advised that the no fee’s would be applicable because I was in the last 49 days of my contract no exit fees…
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Energyhelpline and EDF issues
On Monday evening (5th August) I requested a switch to EDF's Simply Online 1 year Fix Sep20v2 tariff from energyhelpline by clicking through from topcashback for £31.50 cashback . Tuesday morning i get email from energyhelpline (twice though only the 2nd email gave the last line about the tariff could be withdrawn):…
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Given the wrong information from NPower twice
My fixed rate expired at the end of July. I contacted NPower on Monday evening and I was advised to move to the Price Fix April 2021. I was told the unit prices/KWH for gas and electric and also the standing charge per day for each. I was told the total cost per year based on my current usage (from my current bill). I said…
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Meter Readings
Hi all I am a bit perplexed by the electricity meter in our new house - it has one dial with a selecting button that allows you to scroll through multiple separate readings. Two of these readings obviously correspond to our electricity usage, and I assumed one was "low" and the other "high", but when I checked the bill it…
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Complex meter
Hi, I am on a complex meter with EDF and I feel very trapped. I have had my second price rise in 2 years and last time I tried to switch it became apparent that my options were extremely limited due to other companies not dealing with complex meters. I'm worried about getting a new meter as this might also cost me a lot of…
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Gas bill
Hi, Just need a bit of advice, I have currently moved into a flat (rented) and just received the first gas bill (energy provider is Spark) for over £500 for just 1 month? Safe to say I have spoken with one of the Spark's customer assistants but the bill and gas reading seems to be accurate? Now, we have central heating but…
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No Gas bill for 18 months.
18 month ago, I moved into a new build. I stayed with the provider who was already supplying the development. After a few weeks the electricity swapped over but not the gas. I rang them and asked about it, told there were delays it would be another 6-8 week. After another 3 months, still no connection, rang again, same…
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Are the "Top 6" ever cheaper?
I've changed electricity supplier 3 times via uswitch or the MSE club, and the top 6 companies are never really usually in the top 10 cheapest quotes (I'm electric only). You would think with their greater buying power and economies of scale, they would be cheaper. Is this the same with others?
