Help with EON on their Fix 2 Year Exclusive December 2018 tariff.

123gh

I am currently with EON on their Fix 2 Year Exclusive December 2018 tariff. Can someone advise how I go about getting the cash back as offered when i joined them.
Many thanks G

[Deleted User]

Ask the company who switched you for the cash.
Cash back is normally paid by the company through which you switched (they get money from E.ON as a commission and give you part of it.

123gh

Thanks, I did it via Martin Lewis's cheap energy club, I will contact someone here.

[Deleted User]

@123gh

From the FAQ page

CONTACTS
If you have any queries or concerns, you can email us at energyclub@moneysavingexpert.com. Please include your full name, the email address you joined with and your postcode.

If you went through a comparison or provider which promises cashback when you switch - including our Cheap Energy Club - it usually takes between three to five months to hit your bank account, depending on how quick the supplier is at processing your application.

The cashback will appear as "EnergyClubCashbk" on your bank statement. If you opted not to pay for your energy by direct debit, the cashback will be paid by cheque.

https://clubs.moneysavingexpert.com/cheapenergyclub/faq