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Inspection of Metering Equipment -Scottish Power
Hi I arrived home to find a letter saying that Scottish Power need to carry out an a Health and Safety inspection, and that I to reply within 7 days or they will take action to gain access. 2 questions : - Is this really an inspection or are they going to try and install a smart meter at the same time *which I do not want)…
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Questionable final bill from Avro
Hi, I'm currently moving from Avro to Simplicity because of the lower rates (particularly electric). In the last 11 months, I've been entering meter reads every month with the exception of Nov-Dec when I was away. So, there may be a couple of estimate readings in the Avro system, but these should have been corrected from…
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Help! I'm in debt to EDF but is it my fault?
I'm getting nowhere with EDF at the moment, basically I'm desperate to leave but I'm in £2000 of debt to them, I cant afford to pay it off in one go but they wont let me set up a payment plan with them without signing up to a new tariff but the best one they can offer me is double what a different provider is offering, and…
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Changing from British Gas prepayment meter to credit meter avoiding contract fees.
Hi I have moved into my new house which has Landis and gyr prepayment smart meters for gas and electricity, currently the tariff is via British Gas. I would like to change to a cheaper supplier and use a standard credit meter. I phoned the cheaper supplier who said I need to get British Gas to change the meter but when I…
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Changing energy supplier
Hi all - I'm new to this forum, hoping you can help me. I joined the MSE energy club and I'm looking to change energy supplier. I haven't changed supplier since I moved into my house years ago! Just changed tariff with the same supplier. But now there are some good cheaper tariffs - my current supplier only gives…
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Economy energy final bill
Hi Has anyone had their final bill from economy energy yet? Many thanks.
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Neighbours' meters (gas and electricity) are in my property - what are my options?
Recently moved to a flat where the outbuilding that houses the entire building's (house that's converted into flats) meters. The outbuilding is part of my flat's deeds. The meters, I'm assuming have been there a long time, so I believe would allow my neighbours right of access. My issue is that the outbuilding is right…
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Mistake on my part submitting reading. Help!
Hi I was wondering if someone can advise..i have made a slight boo boo with my meter reading. I am with Avro energy and every month i submit manually via their website. I recently received an email from them to say my bill was increasing to an extra £15. Quite a lot i thought so i investigated further and reviewed all my…
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Eon confusion... Absolute nightmare!
So this is my first post, I need some advice and this seems the most active place to ask. We moved into our new home the 26th April this year, a few days later we received a letter from Eon (previous occupiers energy supplier) there was no name on the letter just stated "to occupiers" and the letter stated that £15.40 was…
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Economy Energy - Monies owed both sides
Economy Energy were instructed by the Energy Ombudsman to award me £50 credit in October 2018 for shortcomings in Customer Service.. I received a letter stating this would be applied to my account on 31st October 2018. It never was. Economy Energy (Grant Thornton) are now saying that I owe £41 from my final bill... They…
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Green reviews: add your feedback
This is a feedback thread on energy supplier Green Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t already,…
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Bulb Energy - No credit check?
Apparently Bulb take energy payments up front, so they don't run a credit account. Presumably there's no credit check or credit reporting with a Bulb account. Can anyone confirm this?
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VAT on Early exit fees
Just got my monthly statement from utility point and it states that: We have a cheaper tariff Just Up 19 Wk19 Direct and you could save £99.76. Cancellation fees may apply, the tariff may have different terms and conditions I phoned them and they said that I could switch but I would have to pay them £30 for Gas and…
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High final Bill
I am having a bit of a dispute with EON , as I changed to Bulb in March. EON Sent me a final bill of £413 , which I am really struggling to understand how I owe this much. Long story short , I have been with Eon since 2000 , so for 19 years , always had a problem , I was paying £150 a month DD , until I changed , which I…
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Cleaning a Fronius Invertor
Our PV system has a Fronius invertor and the instruction booklet mentions cleaning the air cooling system as being the only maintenance required. After over 8 years of service I wonder if I ought to do this but there are no instructions ....anyone know what's involved?
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Massive electricity bill!!!!
Hi all, Ok, my daughter was renting a one bedroom annex with her boyfriend. They both worked full time so were out mon - fri and the place was empty. They split and left the tenancy after 4 months. It was all electric, storage heaters, cooker, emersion etc During the time they were there she paid £72/month by dd but my…
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brand new boiler and radiators
just had gas installed all items brand new will i require insurance for them or will guarantee be ok
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Scottish Power and overpayments
We have always overpaid on our SP account - always in credit We are low users (£32 DD per month dual fuel) We are currently £175 in credit and I am after a refund - but SP are refusing this without increasing our tarriff to £50 Our account is set as Reduce and Refund When my credit is under £75, use it to reduce my monthly…
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Can letting agents switch energy supplies on your behalf?
My question is this: is it a legitimate practice for a letting agent to switch the energy supply of a property on behalf of a tenant, when the contract is between the tenant and the supplier? To put this question in to context: We are not tenants in our property, we own it and have done for over 7 years. There is no…
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Kafkaesque????
There was a fire Transco??? officially switched off the gas and electricity for safety reasons. Young relative is trying to get a final bill. BG say the standing charge will continue until the meters are formally removed 8 weeks after the fire. The meters were completely undamaged. Basically.... is that correct? I've tried…
