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Gas Meter stuck -how will this be resolved
Supposing someone had a gas meter with a reading that hadn't moved for several months but the reading had been sent in to the gas supplier each month. Neither the consumer or provider will know how much gas has been used. So how does the bill get calculated? As a consumer one might say thet it is the gas company's…
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Cost of Solar
Just had a quote from Project Solar and they’re good to install end of the month. Ten 330kw panels and inventor for £8314.25, labour £923.81. Total £9699.95. Pay off over 10 years at 7.9% being £114.45 pm. First off is this a reasonable deal for the panels? From what I’ve read it already seems steep never mind the loan…
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Electricity Bill Calculator
Hello Can anyone tell me what is the most accurate online electricity bill calculator? I normally use electricitybillcalculator.com. The reason for asking is i'm with Solarplicity. With my readings i use EBC and the calculated cost is always lower than Solarplicity's. And trying to get a email reply is a joke, so i always…
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Smart meter hell
Last year I joined OVO energy and had a smart meter 1 installed. In March 2019, my fixed contract ended and I was moved onto a variable contract. I decided then to switch. I switched to EDF. During the switching process my smart meter stopped working and just showed 0. I was unable to provide EDF with any physical meter…
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Data breach by Scottish Power
so I was on the chat with Scottish Power discussing the fact that they havent as yet changed my tariff a week after requesting it online, did it a second time within the week and still not done, so I resulted to speaking to them via the chat. To cut a long story short, after being asked to confirm my name, dob, address,…
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Carbon monoxide alarm went off at 1am... No appliances or heating on?
Sorry if this is the wrong place to post this. We recently bought a house with a wood burning stove and the last owners left us their Kidde carbon monoxide detector. It's date of manufacture is only 2016 so it's not old. Anyway we woke in the middle of the night to the alarm going off. It was incredibly loud and scared the…
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Economy 7
Hi Can anyone please confirm whether energy companies are supposed to charge for the installation of economy 7 meters and whether it is still possible to get a traditional economy 7 meter as opposed to a smartmeter?
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Deals with low standing charges?
I live in a little, well insulated, efficient house. My energy bills are pretty low as a result. My current deal comes up next month, but I've noticed from some searches I've been doing that standing charges are now typically 18-20p per day - up from my present 7p per day. As i don't use much energy this is a massive hike…
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Bulb not very Green
I joined Bulb on the 29th March and since then I have had 6 paper bills sent to me, 3 for gas and 3 for electricity, the 2 matching bills stating the exact same thing. So 6 envelopes, 12 sheets of paper and 6 postage stamps, all stating the same I can see online when I access my account online. Not very green, is it.
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Puzzled by Gas energy calculation.
This is not a big problem - my Eversmart Energy gas bills are pretty close to my own calculations, although they are a few quid out whereas my electricity costs are, at worst, a few pence out. I'm just curious about how the costs are calculated. On my latest Invoice, the top line shows my own start and end readings which…
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Liberty 100 no longer displays dual readings
I apologise in advance if this is not in the correct place and for the length of the post. I could do with some advice please In June 18 I bought a house that had smart PAYG meters installed. I did not want to stay with the company I inherited as their bad reputation preceded them, but could not source at short notice…
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MSE Energy Club Calculating Wrong!
For the last couple of days I've been checking my energy tariffs to see if I can switch to something better. A friend was doing the same and told me how he was switching to Octopus through Monzo. I thought I'd take a look and see the details too, but was disappointed when the energy club said they would be much more…
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Energy bills after 17 years
So the story goes a little something like this. I purchased a house back in August 2002 (New Build/ Off Plan) and for the love of money could not find who was supplying my property with Gas/Electricity. I called all the major companies at the time who informed me that they had no record of my meter numbers and to wait for…
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Account still showing 'Switch in Progress'
I switched to a new energy tariff at the beginning of the year and my account is still showing that the switch is in progress. This is preventing me from switching to another tariff. I've emailed MSE, but to no avail. Is there a way I can update this status myself? It would be useful if you could actually ring up and speak…
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Ebico from prepay to credit meter
I requested to be moved to a credit meter with ebico from PAYG. They arranged it, got an appointment booked, someone turned up to fit one, but they brought a smart meter which wasn't compatible with my setup. I have E7 prepay meter with storage heaters, with 5 wires in to / out of the meter, and the meter they brought…
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British Gas Business incorrect billing
I have just been notified by British Gas Business that my bills for the last 18 months have been incorrect due to them using the incorrect formula for working out the kWh. It turns out that I have been charged less than what I should have been. Every bill has had the correct meter read and paid on time, in full and by…
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Spark energy and opos issues
Good evening. Hopfully somebody will be able to shed some light on this and help us out. We moved into a rented house in July 2018 and spark was already set up as the supplier so we continued. We paid a set direct debit every month. We moved out of the property April 2019 and received a refund from spark for over paying.…
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Green Star Energy Outstanding Bill.
This may be long and I do apologise. But I need to explain fully. September 2015, me and my partner moved into our rented house. The energy supplier was Green Star Energy so just for ease, we stuck with them. Although we've never heard of them before. We set up a fixed monthly direct debit for both gas and electric at £54…
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Gas bill - baffled
Hello, could someone help me to understand this bill? I left Economy energy in December 2018 before they announced administration and now I finally received the final bill. They kept charging me up to February 2019 which they included in the bill as payments received. So far so good. But, despite the current provider…
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so energy issues
I asked so.energy to switch me from one of their tariffs to another. The acknowledging email from so.energy included a link entitled: www.so.energy When I clicked it I was connected to what looked like so.energy's login page - but when it kept taking but refusing my login credentials I smelled a rat and checked the…
