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Fuming with EON
I have electric with EON, I don't have gas and they have charged me £760 for electric over a 4 month period. I live alone in a small flat and my appliances are A++ rated also. I submitted several complaints but they weren't interested. So I applied for the energy fund today and got this response which sounds like a con. I…
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Incorrect bill
I've was sent an incorrect bill on 3rd May 2019 saying we owed them money when in fact they owe us. On 13th May 2019 I called to contest it. The operator couldn't help so I sent the bill and the evidence to an email address instead and got a reply straight away but it was absolute nonsense (I checked with my partner that…
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E.on Fix Online v20
[FONT="]Hi Malc/Helena[/FONT] [FONT="]I am trying to sign up to Fix Online v20 from Energy Plan.[/FONT] [FONT="]The language for smart meters has been softened in the information about the tariff - thanks to you guys for feeding back and this being done. [/FONT] [FONT="]The language in the information…
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Utilita Smart meter - help please
Hello, I've moved into a property that has a smart meter prepayment, for one had a nightmare trying to switch to different companies without any fixed swap over dates etc. Ive never been on prepayment in my life. Eversmart signed up, didnt hear from them and been 23 days. Next tried yorkshire energy and they said can't…
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Honest smart meter ad
I partly heard a radio and this morning. It said having a smart meter alone will not save you money . However creating a smart network will in the long run. Something like that.
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EON Smart PAYG Manual Voucher Entry
Just a simple one. I want to say before anything else I've been generally happy with EON (this is not complaint thread it is merely a question) and the meter itself has been OK too. I usually do mine online via card or via phone again card or sometimes voucher entry on the phone, but I have on a couple of occasions tried…
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Getting mains gas installed in house
We viewed a house today that we are very interested in purchasing. It was built in the 1980's by an architect and for some reason he installed heating for the downstairs in the ceilings and underfloor upstairs but all powered by electric. It does have solar panels but I wonder if anyone has an idea how much mains gas would…
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2 suppliers to 1 supplier (feedback?)
Has anyone used the Cheap Energy Club switching service to move from two different suppliers to one dual-fuel supplier before? Any feedback or tips? I'm currently on 2 different suppliers on prepayment meters (Gas - Boost, Electricity - Bulb) due to a kerfuffle during moving in. Ultimately I want to change to credit…
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£60 incentive
Approached for installation of smart meters, SMS on behalf of Shell energy, I was indifferent until informed of £60 off my utility bill. I agreed, then checked with Shell following day. BS !!!! I cancelled. Shell raised a complaint, no communication with me, was resolved 2 days later !!?
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First Utility/Shell fraudulent billing
Hi, I could really do with the help of this community to get second opinions. In December 2018 I switched to First Utility dual fuel, smart meter account. I was set up with direct debit and First Utility was taking out £119 every month. It took First Utility 5 months to actually arrange for a date to get the smart meter…
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Gas reading too high?
This is what I got today: The reading entered is 13068 (consumption of 568 based on the previous reading). The estimated/expected reading is 12747 (consumption of 247). This reading is greater than the upper threshold of estimated consumption (494) configured for this meter type. Seems like I've used quite a lot of gas…
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When's the earliest i can apply to swap supplier?
Currently on a N-Power tariff that ends 31st July, though states i can end the contract not before 21st June without penalty. So i take it the 21st June is the earliest date the new supplier can take over the supply. So when is the earliest i can apply to a new supplier? I've read it can take 3 weeks to switch supply, but…
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Look after my bills
Does anyone have any advice or experience with using "Look after my bills". There are many mixed reviews on the internet & social media... Would you incur charges for switching to a different provider part way through a contract?
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Brilliant energy/ cds final bill
Brilliant energy ceased trading and I was transferred to sse via ofgem. I stayed with them as advised for the initial switch and paid one month bill and have now changed suppliers. I still haven't received a final bill from brilliant energy now being handled by cds. Anyone have any idea how long I could be waiting for…
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EON Fix Online v16
Help please. Can anyone supply me with the standard electricity, off peak and daily tariffs for the Eon Fix Online v16 which I swapped to a month or so back. As I received my last bill in April, it would appear that there is no way to discover what tariff I am paying on the Eon website, something I consider very poor…
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Advice on electric heating in Scotland
Hi We are moving from England to a bungalow in central Scotland which has no gas connection. We want to replace the existing electric storage heaters but have no idea which would be the most cost-efficient. Does anyone have any experience with this and could advise, please? Thanks, Trish
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Gulf Energy
Just a line about Gulf Energy. I see they are noted as a new company hence no feedback, so thought I would contribute a note for anyone shopping around. I switched to them a year ago and am just renewing as they have proved perfectly satisfactory and competitive. Not rock bottom cheap but they are part of the American…
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Economy 10 meter change Eon
We have had a letter from EON saying that our economy 10 heating tariff is no longer supported - they are changing the meters to one meter and we need to pick a new tariff. They offer Economy 10 but the new tariff prices are as follows 23.56 standing charge current tariff 15.64 21.59 day rate current tariff 16.18 13.07…
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OVO: Can't switch supplier as residential property has been registered as commerical?
Hi, We've just bought a property and the electric and gas is with OVO. I rang today to set it up, but when I rang other suppliers (as my quote couldn't be calculated online), I was advised that I couldn't change as we were incorrectly set up in the national database as a commerical residence - but only for electric? Has…
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Switching Issue
Hi All First post so be gentle I recently watched one of the Martins moneys shows. And realised I could get an even better energy deal even though I had already switched. So Martin outlined the following steps. If you are on prepayment meter. 1) Switch back to one of the big 6. 2) once switched request that you are moved…
