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British Gas
Hi This is my first post so apologies if I get anything wrong. I recently started a dual fuel switch from EON to British Gas. However British Gas requested that I make a security deposit of £215 before they would go ahead with the switch. This despite my credit rating being 999 on Credit Club and never being late or…
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TOTO Energy
I'm in the process of switching to TOTO and I have read a lot of bad press and so now I'm worried about the switch in progress its after my cool off period too :( as soon as I am live can I switch ? ? I don't know if I'm being over cautious but a lot of people have had problems but as I'm on economy 7 they had the best…
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Switching advice
I have pay as you go smart meters with British Gas and want to switch suppliers. I have no debt and want a standard billed smart meter for gas and electricity. I rang British Gas to arrange to swap my meters and said I planned to switch. They said to find a switch and the new supplier will change the meter. Is this…
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Switching question
I switched from Pure Planet to EDF as it came out best in saving money on your energy calculator. I was paying £99 a month with PP, now EDF are taking £161 a month - I cannot see how this is cheaper! And there is a £70 charge for early exit so I cannot just go back. Am I now stuck with this incredibly high price for a…
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Electric & Gas Tariffs/Rates
Can anyone help? I’m looking at the possibility if anyone knows of a website or online document where you can view all of the latest energy companies packages/rates and tariffs all in one place to compare all the kWh costs and standing charges etc. I’d like to be able to scan through it all myself instead of having to keep…
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Eon
Hi, Looking for some advice....we had storage heaters fitted 12 months ago. We were told we could leave them on according to our Economy 7 tariff thing and that they were energy saving (by the installer/electrician) Anyway...a year later and we have a HUGE electricity bill for £2k all of which from entered readings. Eon…
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Scottish Power Quote query
Hi I'm planning to change my energy supplier & so I'm getting quotes. I know my last 12 months energy usage so I'm using that to get a quote. With Scottish Power I put in my energy usage & it gave me a monthly figure of £162 per month & said that was based on a family of 4 & 2 bedrooms. I corrected that to 4 bedrooms & the…
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Energy Ombudsman - closed with no contact?
I opened a complaint against Spark Energy with the ombudsman at the start of the month following a demand for money I did not owe, after switching energy supplier I received a final bill of £160, my £285 direct debit (hence switch!) was taken a few days later, after contacting them to request refund of credit I suddenly…
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ECO3 Scheme - Child Benefit
Hi everyone I'm in the process of buying an old terraced house that needs a fair bit of updating. One of the key things is that it has no central heating system - the previous owner used plug-in portable heaters and a gas fire in the living room. I've been looking into the ECO3 Scheme where you can apply for grants for…
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Electricity goes off and then comes back on
Hi, I've noticed in my property every coupe of months, my power seems to go out for a few seconds and then comes back on again all by itself. Nothing is tripping out and it affects the whole property, not just one area or anything. Main board is all on, nothing gets tripped. Only way i can tell is because the oven doesn't…
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Use prepayment key early
[STRIKE]EDF to BULB My son is changing his prepayment electricity supplier with a supply start date of 31/05. He's just called to say he doesn't think his credit will last until 31st.Can he use his new supplier key(already received) before then or should he top up the original key and use the new one after 31st?[/STRIKE]…
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C00P energy to get the meter changed prior to switch
My Sister who is elderly. She has had a lot of problems with COOP energy. The send her bills then they say that they owe her money, and 2 weeks ago a bill to say that she owes them £700 plus . She has been with Coop for the past 3 years. She has got Economy 7 so has got night and day figures.Night use was 906 and day use…
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Yorkshire Energy Feedback
I wondered whether anybody had any feedback regarding Yorkshire Energy. They have some excellent reviews on TrustPilot (perhaps too good, cynic that I am).
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Changing tariff with new electric heating
We are all-electric (no gas supply at all) and currently heat the house using old-style storage heaters. We are planning to change to new electric heaters, which also means changing from Economy 7 to a regular tariff, as the new-style heaters have thermostats and turn on and off throughout the day. My questions are: 1.…
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Look after my bills question
Hi, I am quite good at keeping on top of my energy and making sure that I switch to a cheaper tariff when there is one available. I am interested in taking a look at LAMB so that I can see what is offered. However, I would not want them to switch me after signing up unless I feel it is worth switching from my current…
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getting annoyed now...where is my cashback???
For over 6 weeks now I have been trying to get answers to why my cash back hasn't been paid despite my switch happening LAST OCTOBER!!! Here's hoping that someone living, who is in the know, and can investigate can please help me. "MSE Chris" responded on 02/04/19 however I have sent several emails since and haven't even…
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Whats crack with Avro Energy
Ive just re-signed back upto another 12 month deal... simple and supersavvy. I noticed they have been removed from the money saving club ? Ive not had any problems with them they seam fine to me, i did read a warning about a new customer ban by martin lewis. I would like to know why they been removed and are all current…
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N Power bill
I wonder if anyone could help. We decided to change energy companies in 2016 from NPower. We were billed a final bill of £3390.13 based on a estimate reading. We had paid a direct debit monthly and was never informed by NPower that the amount we were paying meant that we were accuring such a big debt. After months of…
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Can I dispute my electricity bill?
I have been with British Gas for my gas and electricity supply for over a year now, and more recently have been told I owe them a lot of money and my electricity account is in debit. As a result, they originally informed me my new direct debit would be £160, to which I phoned them, said no and agreed a lesser amount. It…
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Energy Club - Switch stll in progress.
I switched suppliers to British Gas in the middle of April, over 5 weeks ago, and the supply started in the first week of May. My new account is fully setup and have also received a final bill from my old supplier. However my cheap energy club account is still showing as switch in progress. Normally it would be okay but…
