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Gas reading too high?

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This is what I got today:
The reading entered is 13068 (consumption of 568 based on the previous reading). The estimated/expected reading is 12747 (consumption of 247). This reading is greater than the upper threshold of estimated consumption (494) configured for this meter type.

Seems like I've used quite a lot of gas from March-May this year despite it being pretty hot and me not using much gas.

What's the first thing to check? I'm going to ask a boiler person to do a boiler check. What else should I do? Any ideas? And is this figure way high up there?

Martin's Energy Club displays gas units as Kwh for some reason.
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Comments

  • Robin9
    Robin9 Posts: 12,773 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 22 May 2019 at 3:57PM
    Are these your readings ? taken direct from the meter ? or are they estimated by your supplier (in which case the bill will have a letter E against the readings.

    Can you post a copy of the bill - removing your personal data.


    PS What do mean by "got today" ? Bill in post, on mail, online ?
    Never pay on an estimated bill. Always read and understand your bill
  • It's readings I took myself today when entering meter readings. It's 494 m3 more than the reading I took two months ago.
  • Robin9
    Robin9 Posts: 12,773 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What sort of meter have you got ? The clock type where the clocks go in different ways, a mileometer type or a modern digital display

    Some of these are very difficult to read and there can be a decimal point which is easily missed. Beware the first screen you see may not be m3 - on mine you need to press button 9 on a miniature keypad.
    Never pay on an estimated bill. Always read and understand your bill
  • Looks like this one

    url?sa=i&source=images&cd=&ved=2ahUKEwj9msaLua_iAhUD6KQKHTI0BkAQjRx6BAgBEAU&url=https%3A%2F%2Fwww.elster-instromet.com%2Fen%2Fproduct-details%2F206%2Fen%2FChekker%3Ffid%3DF032EA0A896F40B486350FF21BE30E5E&psig=AOvVaw0H2MgSQ4fiFY3noqinxnrl&ust=1558625095512562
  • Robin9
    Robin9 Posts: 12,773 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    On that basis your reads are the first five numbers and you have ignored the last three ?
    Never pay on an estimated bill. Always read and understand your bill
  • Kitchen_Sink
    Kitchen_Sink Posts: 230 Forumite
    Sixth Anniversary 100 Posts Combo Breaker Name Dropper
    Sorry, it may be me being thick, but perhaps you could assist me to understand better :)
    This is what I got today:
    Got from where? Your supplier?
    The reading entered is 13068 (consumption of 568 based on the previous reading).
    Presumably this is the reading you took from the meter today. Am I correct?
    The estimated/expected reading is 12747 (consumption of 247).
    Where does this come from? The supplier?
    What does it relate to? What the supplier would have estimated your reading should have been today?
    This reading is greater than the upper threshold of estimated consumption (494) configured for this meter type.
    Presumably this relates to the reading of 13068 you took today?

    So do I take it your previous reading was 12500 ? And that was from 2 months ago?
    Was that reading an actual one, or an estimated one?
    Seems like I've used quite a lot of gas from March-May this year despite it being pretty hot and me not using much gas.
    Even using your figure taken today, 568 m3 of gas is about 6300 kWh
    6300 kWh over 2 months (so 3150 kWh/ month) whilst high is not excessive.

    You'll have to ask whoever told you it was "greater than the upper threshold of estimated consumption (494) configured for this meter type" to explain why.
    What's the first thing to check? I'm going to ask a boiler person to do a boiler check. What else should I do? Any ideas? And is this figure way high up there?
    The first thing to check is what you have been told, and why
    Martin's Energy Club displays gas units as Kwh for some reason.

    All comparison sites use kWh. Whilst the meter measures consumption in m3, you are charged based on kWh as that is the amount of energy you are consuming.
    You cannot do a direct comparison from m3, as the calculation to convert to kWh depends on a variable (the calorific value) that can differ over time and by supply region.
  • Robin9
    Robin9 Posts: 12,773 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ................ The estimated/expected reading is 12747 (consumption of 247). This reading is greater than the upper threshold of estimated consumption (494) configured for this meter type.............


    I also am confused by these figures - is the 12747 what you expected/guessed or a suppliers estimated figure? What on earth is the "upper threshold of estimated consumption configured for this meter type ?
    Never pay on an estimated bill. Always read and understand your bill
  • hi KitchenSink

    No, you're correct, good point, let me clarify this a bit:

    This is what I got today when I entered my meter reading of 13068 on the Green Network Energy website. My previous reading was 12500 (not estimated) that I entered two months ago.

    "The reading entered is 13068 (consumption of 568 based on the previous reading). The estimated/expected reading is 12747 (consumption of 247). This reading is greater than the upper threshold of estimated consumption (494) configured for this meter type."

    Seems like I've used quite a lot of gas from March-May this year despite it being pretty hot and me not using much gas.

    What's the first thing to check? I'm going to ask a boiler person to do a boiler check. What else should I do? Any ideas? And is this figure way high up there?

    Martin's Energy Club displays gas units as Kwh for some reason.
  • Robin9
    Robin9 Posts: 12,773 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So this "the reading entered ....." is an auto generated message.

    It's only saying that's above average and averages mean very little when comparing properties for consumption. They don't know if you are a 6 person household living in a 3 bed semi or 1 person in a 1 bed flat.
    Never pay on an estimated bill. Always read and understand your bill
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