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MSE Cheap Energy Club switching nightmare
Has anyone else with multiple properties had issues switching tariffs with British Gas using the MSE Cheap Energy Club? I moved house last year and my old property is still up for sale, and both are with British Gas. I used the MSE CEC to switch the tariff at my new house to "British Gas - Energy Plus Boiler Cover March…
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My rented flat was charged business electricity rate
Hi all, I just moved into my new flat in February, the letting agent probably changed names on bills for me because I didn't do anything and still received council tax and water bill under my name. However, the one thing I didn't receive under my name was electricity bill. I never received any electricity bill through post…
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Energy Credit on my account
I am in £132 credit with Bulb on my direct debit account. Can I ask for this back?
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British Gas smart meter Not Deducting ElectricityCredit
I appear to be having problem's with my smart meter its not deducting any electricity credit.I had an engineer attend last week British Gas gave me some temporary credit for both electricity and gas,I did notice that the electricity remained at 0.00 debit the next day even though the gas deducted into -I did mention that…
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Overpayment by previous tenants
Hi, I moved into a flat in the middle of September last year. I received an energy bill (addressed to "the occupier") dated from the 1st of October after I moved in, which showed that there was £20 credit on the account. As I was changing energy provider I got in contact with them to resolve the bill. They are now trying…
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nPower Super Tariff
My mother has two electricity supplies to her home and pays two electricity standing charges each at 29.083p per day). Her bill shows two tariffs Supply 1. Standard Electricty Super Tariff Supply 2. Standard Electricty Economy 7 She is on a tariff that provides 2 hours of electricity in the afternoon (which she no longer…
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OVO from Economy Energy >>> creative billing
I have heard nothing about my final Economy Energy bill, but OVO, like Economy Energy, is being creative with its billing. OVO is using 6th January readings as its baseline stating that these are actual readings. This is six days before OVO took over the supply.
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Extra energy account closed - administrators chasing money 2 years later
Any help please? I have had calls recently from extra energy (I missed them but after googling the number this seems to be their latest business tactic. Today I've had a text from them asking me to get in touch about an outstanding balance. I moved out of this property in April 2017, provided final meter readings, paid the…
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npower Select
So I signed up to an npower deal on uswtich yesterday. It had 2 advantages. I've been with npower in the past. Anyway, the links etc, seam to be a slightly different branding. It's Npower SELECT, rather than just npower. Anyone know what this is all bout ? https://www.npowerselect.com
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Having Smart Meters Removed - Advice Please
Hi guys I have had so called Smart Meters installed at my property for between 12 - 18 months or so, but have never been happy with them has the cost for topping up increased dramatically. Prior to having these installed I had key and card pre-payment meters and was lead to believe that these would be comparable. Not so!…
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EDF online system down?
Anyone else having a problem trying to submit meter readings/ contact EDF via online chat? Been trying since yesterday afternoon and getting various messages "Sorry, we can't find any details for your meter. Please try again later.Sorry, we can't accept readings right now due to technical difficulties. Please try again…
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Utilita Not Clear About Intention to Fit A Pre-Payment Meter
Utilita Not Clear About Intention to Fit A Pre-Payment Meter I’m glad to say I’ve switched away from Utilita, so none of this will affect me now, but it is a concern should other suppliers follow a similar practice given that I’m always ready to switch to a cheaper tariff when I can. I’ve been an ex-failed Our Power…
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paypoint cards
Hello. I pay all my main bills weekly at postoffice with payment cards. I dont like DD. Currently im with sse company. They told me prices are going up. So thinking about changing. When i go on money saver quote, it does not come up with payment card method? Am i looking at wrong wording? Love to see a proper list of…
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Recommended supplier/tariff for flat in Edinburgh
Hi all We've just bought a flat in Edinburgh and we're getting all the bills transferred over, and I'm not sure what supplier or sort of tariff to look at for our bills. I've no idea what a typical usage is likely to be for a flat, which might steer our choice. We've gone from an all-gas kitchen to an all-electric,…
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Ofgem appoints SSE to take on customers of Brilliant Energy
Following the collapse of Brilliant Energy, Ofgem have appointed SSE to take over as SoLR from tomorrow. Customers will be placed on the SSE deemed tariff unless and until they agree another.. Looks expensive! :eek: https://www.ofgem.gov.uk/publications-and-updates/ofgem-appoints-sse-take-customers-brilliant-energy…
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Ridiculously High gas usage on New Build House
Hi all New to the forum and was looking for some advice. Recently moved into a morris homes new build (april 2018) and finally now my gas has been sorted with Eon. For the first 6 weeks of my gas usage i have been told i have used 5694 Kwh (510 cubic metres of gas). This works out as 135 Kwh a day for gas! My partner and i…
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MSE CEC British Gas tariff (Energy Plus Boiler Cover March 2020)
Does anyone know if I can select it for Gas only or Electric only? THey want install a smart meter too :( Are BG installing version 2 SM's ?
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High gas and electricity bill
Hi, I have worked out my last quarter gas bill as £278 and £196 for electricity. My bills are usually reasonable however have been using central heating a lot more recently, even so the bill is quite high. I have a Worcester greenstar 28i junior combi condensing boiler. The CH thermostat on the boiler itself is set on the…
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Solarcentury Solar PV + Battery System
I took the plunge and installed a solar PV system and battery through a company called Solarcentury that partners with Ikea. It went in a week ago and seems to work tolerably well, I seem to be consuming 1 to 1.5 kWhr per day instead of about 8 kWhr before. But the details of exactly how it works and what control you have…
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Utterly confused with meters!
Hello all, Have moved into a one bed flat that is all electric. Previous tenants were on a SSE prepay Eco 7 meter which I have had changed to an Eco 7 billed meter. Problem is, I wanted to come off Eco 7 as the flat has no storage heater and it seems pointless for me to be on it? Will SSE charge me if I request for the…
