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Smart meters
I have an elderly mother who needs to switch energy supplier but I’m finding it very difficult to find suppliers that are willing to supply her without insisting on installing a smart meter. She has heard more negative feedback about smart meters than good and is adamant she doesn’t want one. She lives on the borders of…
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Is Economy 7 worth it these days?
I've been looking at my girlfriend's energy bills for her because she's spending £2,000 a year in electricity (gas not available) for her small 3 bed flat (originally 2 bed flat but one bedroom has been converted to 2 very small bedrooms for two kids). She's on SSE's Standard & Off Peak Fx tariff which is currently 15.38p…
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Confused by CEC figures
Solved thank you
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fao EON Rep
Could l please ask if you can follow up this issue. When a payment doesn't reach the Smart meter, you get an email approx. 35 minutes later with a longgggg digit code to input into the meter. However the link in the email which takes you to the 'How to Guide' on how to do this is a broken link! it tells you 'This page was…
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Which comparison site can I trust?
I was with OneSelect & have been transferred to Together Energy on their Together OS Dec 18 tariff fixed for six months (Electricity Standing Charge 25.01p/day & 15.02p/kwh Gas Standing Charge 19.06p & 3.56p/kwh). This is about 30% more than I was paying OneSelect which is doubtless one of the reasons that they went out of…
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Grant work and small claims court.
Please can you help? We have had ECO Grant new storage heaters fitted. We have discovered that the work is sub standard. Can we still go the small claims court route - even though we did not pay for the work direct. Payment was direct from the grant people to the installation company. Thanks
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Additional heat source
Hello We live in a 1 bedroom bungalow. We have no mains gas. Our heating (hot water & radiators) is all from a McDonald Engineering Thermflow vented cylinder Its dimensions a 1300x400mm with either 50 or 60mm of polyeurethane lagging. The mains pressure hot water is heated by passing though a coil up through the cylinder.…
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Sat in the dark watching the inaccuracies of my smart meter
Hello! I received my EON bill today and a quite shocked at how much the increase has been compared to this period one year ago. I have broken it down for anyone who would be so kind to help: 27TH NOV 2017 - 23RD JAN 2018 Electricity - 484 kilowatts per hour Gas - 5128 kilowatts per hour My Bill is usually around £61 for…
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CEC Tariff not showing
Hello I am with People's Energy. I'm trying to do a price comparison using Cheap Energy Club but my tariff isn't showing. It only shows the two currently available and not the older ones. Can someone fix this? I'm on The Peoples Tariff August 2018 Ta.
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SSE Credit
Hi! I have been living in this household since September with four other girls. One of them decided to use her account for the bills and, without asking for our permission, she started a fixed tariff contract with SSE. Some of my flatmates thought they could use the heatings as much as they wanted to so the consumption was…
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Boost (OVO) not honouring Economy credit
Economy Energy went into administration a couple of weeks ago, OVO were appointed by a Ofgem to take over supply to their customers. As far as I can gather from the Ofgem website, OVO are supposed to be honouring customers’ credit with Economy, but this appears not to be happening for prepayment customers. OVO (or rather…
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Gas/electricity advice (switching)
Hi I'm currently with Scottish Power on the most basic plan. I am renting a 1 bedroom apartment for 6 months -12 months at very max, I don't really know which plan to go for as most fixed incur penalties if you leave before 12 months. Can anyone give any suggestions doesn't have to be fixed etc. Thanks
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Pay as you go meter
Hi guys, I moved to an all electric one bedroom flat 10 days ago! And since then i am having problem with the pay as you go key meter ! 15£ lasts me 3 days while i still don't have any fridge , cooker or Washing machine! I live on my own and i dont turn the heating on the whole day! On monday i toped up 10£ and today…
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EDF - new tariff with compulsory smart meter ... possibly
Just looking at a new EDF tariff. Their most popular tariff, and the cheapest for me, has this condition well hidden in the full T&C document: SIGNING UP FOR THIS TARIFF MEANS YOU AGREE TO: Having a Smart meter installed by us, when we’re installing them in your area. I checked back with EDF and they told me that despite…
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EDF Energy Bill Advice
I rented a small 2 bed flat for 10 months with my partner, electric only, no gas. We both worked full time, therefore out the majority of the day. We moved into the property in October 2017 to find our storage heaters did not work. We had no heating until January 2018. We were very cautious to not waste energy therefore…
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Keeping Meter Readings ( electric )
Is it important to do this every few weeks or so ? My supplier allows me to input them online Thanks:beer:
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Solar panels with smart meters?
Hi, Since getting solar panels fitted as part of a green deal about 4 years ago it has saved me a lot of money. Until my energy supplier fitted me a new smart meter that is! Since then my electricity bills have rocketed, even in summer where we had an unusually long sunny spell! It's obvious the meter isn't taking the…
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British Gas don't know if they're coming or going!!
Got an appointment booked on Friday to have smart meters installed. Disappointed to get an email tonight at 10.52pm saying:- Now that you're our customer, we have been able to find out more about your meters (including the type and location) and unfortunately we can't replace them with our smart meters right now. This is…
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Boiler grants
Hi My wife was recently awarded a new boiler under the grant scheme due to her disability. Unfortunately I wasn’t there when the guy came to see what boiler we needed and just had my wife to sign a form and an engineer would be out in 3 weeks to fit a new boiler. However, I looked at the scheme and it said that it’s up to…
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Help with combi boiler please
Hi Hoping someone can help me. There has been a big burst water pipe in my area causing flooding to homes (not mine) and affecting many areas leaving them without water. I've had no water for over 9 hours. My Potterton Promax Combi HE Plus boiler is working fine and heating the four radiators in my house. No signs of…
