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Missing information on Cheap Energy Club Switches
I do wish they would show the new unit and standing charges on the switch options rather than just these details for the current deal and staying put. I get no savings at all this time. Even if I switch to the new fixed option with my current supplier who is still the cheapest, it will be an increase of £12 a month.…
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Solarplicity energy company a pain
Hi I changed energy companies to Solarplicity and it is just a pain. I normally change about every year fixed without problems. [FONT="] This time has been an exception. They transfer electricity okay, but forgot about the gas. So I am now with 2 energy companies. Trying to sort it out has not been easy, so I opened a…
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NEST - self install?
Got 15 yr old gas boiler. Separate water tank. Got timer in kitchen where you set times for heatring and water. Got thermostat in lounge. Bought nest. But, bit confused. Do I remove my timer in the kitchen and replace this with the heat link thing (using the wires already there). And change the thermostat in the lounge…
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EON cancelled my Direct Debit - now blaming me for doing it ??
Hi I am an EON business customer. Paid by direct debit for many years no problem. My contract is due for renewal but I haven't had a written quote - so I called them last week - given new prices - but not great so I said I will wait for the paper quote which was promised within 7 days (still not arrived) Today I get a…
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Eon overcharging
Hi all I've been happy with Eon for years but... [redacted] Any advice? Thanks Chris
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Former GB energy customers - now with Co-op - end of 1 year
So like lots on here I'm on the Fixed 12 - Crystal - fixed until 18th Sep. Co-op seem keen to retain us and have sent a couple of 'your tariff is coming to an end' type of emails. The latest is if you fix for 2 or 3 years you'll get £150 back (as long as you swap before August). Looking at the new tariffs and comparison…
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Scottish Power WHD application
Anybody else having trouble competing the application form. After putting in my details and ticking no letter i cant seem to go on after hitting the continue button. Wondering if it is the web site or other. Just phoned SP and completed application over phone and given my e number She did not know why it would not continue…
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fake energy bills (sparks energy)
hi i have received a fake energy bill from sparks energy which in never used. i am being chased by an agency for a payment. please suggest options i have to sue or get rid of. thanks
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Gnergy Gas Bill - 882 units in 45 days.
Hi there Just trying to understand why our gas bill is so high. We just moved houses and wanted to give notice to the gas company to pay the remaining bill. We gave the gas reading and they said the remaining amount was £397.71 We looked at the bill and it said: Present Reading: 24,460 (which we gave) Previous reading…
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MSE News: British Gas customers paid £1.1 million for missed appointments
Thousands of British Gas customers have been paid a total of £1.1 million compensation for missed appointments...Read the full story: 'British Gas customers paid £1.1 million for missed appointments' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our…
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Edf want to replace my electricity meter
I previously asked about this but would appreciate further clarification. My electricity meter is in my cellar. It is a Wylex meter and was installed around 15 years ago by the installer when I had a new kitchen installed,(needed new meter due to extra sockets.) Installer was not electricity company by my contractor who…
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Hive heating system
Hi guys I'm a private tenant and went with hive heating system and was wondering what happens if I ever move out the flat I'm in as I pay £9 a month for the heating system direct debit and not sure what would happen when I move out as they took my old heating and hot water and timer off the wall and relaxed it with the…
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Looking For An Oscillating Water Fan
Hello everyone, I hope you are doing well. Due to the rise in temperature, and an addition of a girlfriend not so money minded as me, I have given in, after four years, to the idea of a fan. We would like an oscillating fan which also shoots a fine stream of water particles, with at least a couple of speed settings. Where…
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MSE News: Moved from Ebico to SSE? You need to check your bills now
Ebico customers who moved to SSE for their gas and electricity need to check their bills now to avoid being stung by higher prices...Read the full story: 'Moved from Ebico to SSE? You need to check your bills now' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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Ovo Energy - Massive charges and don't know what to do
If things keep going this way I may even have to file for bankruptcy if they start charging me the full debt. I've been with Ovo since October 2014, I think. To be fair, they're a friendly bunch on the phone but they're also as stubborn as hell and don't seem to want to help me with this. I'm a single guy. While I work…
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Spark Energy and Opos Limit problem
Hi, Over three years ago we moved into a rental property and had the misfortune to have Spark Energy as our energy supplier (we didn't choose this, it was already in place). We had no end of problems with them and to be frank were the worst company I've ever had to deal with. We left the property in early April 2014 and…
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Extra Energy nightmare
Just wondering if others have had problems with Extra Energy? I signed up in 2014, stayed for the offer period (a year? can't remember exactly), then switched to Ovo. Or so I thought. So although I'm paying Ovo each month, EE reckon my gas is still with them. Months of trying to sort it via their phone line, which was a…
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EDF Deemed Warmwise Tariff.
Can anyone tell me whether there is an alternative energy supplier which would be able to use the installed metering in this apartment now supplied by the EDF Deemed Warmwise EWN Heating Tariff?
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New energy supplier when moving homes and providing estimates?
Hello, We are moving home. At our current home we recently had a new boiler fitted which has made a huge difference to our estimates the last few months. Now, when I contact our new supplier or try to switch supplier at our new house, do we give them the estimate usage on our current bill? The house is different size etc…
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Warm Home Discount
When energy companies say about your heating bill being more than 10% of your household income, what exactly do they mean? Sorry if it seems a daft question, but I am confused! My heating and hot water is gas but obviously I don't know how that divides cost-wise. Sometimes I've seen reference to "fuel" bills as well, so…
