-
Free Boilers - do I trust the plumber?
Hi I wondered if anyone could give me a simple reply. My lovely old Mum's boiler is on its last legs and she's just been in touch her plumber. The plumber has informed her that the boiler replacement scheme has just expired and that she would no longer be entitled to one. Does this sound right? My Mum trusts him…
-
Comparison sites.
Hi all! Are there any comparison sites that use the existing tariff rather than the variable rate one for comparison purposes? I did a search recently as my current fixed deal is about to end and found that they all tell me they can save me money to the tunes of hundreds, when in effect all are more expensive! When I…
-
EON - CMA report - Economy 10 problems
Does anyone know exactly what the situation is with the CMA report and restricted meters? I have had an Economy 10 meter with EON for some reason due to previous occupants - there is no storage heater, so I have no idea why they had it. When I moved in it was on the standard expensive single rate tariff with the two…
-
Standing Charge for Electricity
Problems with Electricity Supplier - Eon We are in a residential property (previously the building was a Care Home), subsequently divided to apartments, each apartment has its own meter supply. We have inherited electric meter, previously supplying the Care Home. Our standing charges were 79 pence per day until last year,…
-
Latest EDF tariff cheaper than EDF collective for high gas usage
The new EDF Online Saver Aug18 works out cheaper for me than the EDF Simply Fixed Aug 18 collective by £72 per year. The electric is a bit more but the lower gas unit price (with higher standing charge) make the gas quite a bit cheaper for high gas users. MSE doesn't show any cashback for the EDF Online Saver Aug18 but new…
-
British Gas.... Consumption review
After being on the MSE big switch from October last year they have reviewed my consumption and after nearly 10months I am in debit by £11 however in their wisdom they want to increase my monthly payments by 36% from £82 to a whopping £112pm, having contacted them they have dropped it to £104 still not good enough, I for…
-
How long do GB Energy (Co-Op) take to refund?
I have just moved from GB Energy to Eon for my electric and am in credit by £90. Just wondering if anyone knows how long they take to issue a refund? (I am expecting to have to chase them)
-
DVLA Private registration law change
Hi, I have a private reg on a retention certificate that ive held for a number of years bought through the dvla direct. Unfortunately I've lost the certificate in a recent house move. I recently requested a copy be sent to me, at the cost of £170 but they replied telling me the rules have now changed a year ago and now if…
-
No gas bills
Not actually my problem, but my daughter is not getting any gas bills! When they bought the house, they contacted the supplier named on the paperwork by the vendor, but the company denied having an account at that address. Other than contacting every supplier in the land to see if they supply them, she can't think what to…
-
back boiler question
Hi there, signed up to ask the forums advice on efficiently operating a back boiler. Just moved home and it has a big immersion heater tank in an upstairs cupboard and a back boiler behind a gas fire in what was once a chimney flue in the kitchen. Boiler has an old but digital control panel to pre-set programmes. I have an…
-
Cost of installing a PP meter
I've just started renting a property with a prepayment meter I've found out that British Gas will swap it over to a normal meter for free. I will ask my LL if they will let me do that but as a sweetener I was going to offer them the money to change it back after I leave but I can't find out this cost does anyone have an…
-
EBICO prepayment Electricity supply
My wife and I own a flat which we are renovating (gradually). We work on the flat every other weekend, and as a result use only a sparing amount of electricity. When we bought the flat it was fitted with a prepayment meter, and we have elected to stay on a prepayment tariff as this suits our future plans for the flat. We…
-
Unhappy with eon!
Ok so I've been with eon a while now. I have storage heaters and have a dual rate day night rate on their Eon energy plan and electrical heating rht rate. I had a letter today saying that they are "closing my tariff, they are moving me on to Eon energy plan" which doesn't have a day night rate, if I stay on the tarrif then…
-
£200 phone call to SSE! Furious!
As the title suggests I am fuming and soon to be out of pocket by a lot of money! At the moment my husband and I are with SSE and paying quartely. After receiving a £300 gas bill in March (our last bill) I called them and questioned how we had gone from £166 (the one before that) to £300 when we had actually used the gas…
-
Scam british gas bill
Just received our British Gas bill on line - looked perfectly fine until Mr S clicked on the bill and Windows 10 Defender blew a great big raspberry. Went back into the e-mail - and it started off 'Dear Valued Customer'. Gah ! There were other links re the alleged 'increase in your monthly payment' so I'm guessing that…
-
new fix
Hi all, Currently on BG fixed till October17, is there usually a new fix put in before this one runs out
-
British Gas just sent me money
I switched away in February, final bill sorted out in March but yesterday I received £6.81 for no apparent reason. No emails & logging in online just shows errors. I don't normally complain when people give me money, but I want to know if it's a mistake and they'll ask for it back or maybe it's a mistake and they owe me…
-
BG unable to read my electricity smart meter
For the third month in succession, BG have been unable to read my electricity meter remotely because of a so-called hardware problem and I keep having to supply meter readings. They keep fobbing me off with excuses such as software updates etc, but it still doesn't work. I have made complaints but they keep telling me they…
-
Not sure how energy providers work for new tennants
Hi. Me and my partner have just moved into a lovely flat. We are hoping to buy outr own place in 12 months. We have had our sky and internet connected. Contacted Council for their tax. But how does our energy work? How do we know who is the best provider? neither of us have lived aWay from parents so its all new to us...…
-
How much to heat a home with electricity
Good evening, I'm potentially moving into a new property in a month or so and starting to worry about how much the energy bills are going to increase. The new home is electricity only as there is no gas in the area. I've read it can be 3-4 more expensive than gas. I live alone and it's a 3 bed mid-terrace 17-18th century…
