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Gas & Electricity Help
I'm new to the forum so any help would be appreciated. We moved into our new house in September 2015 and were set up on a direct debit of 87 pounds per month for dual fuel through Co Op Energy. Payments continued at this amount for a year or so but when an actual meter reading was taken, Co Op told us the monthly amount…
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British Gas won't replace faulty smartmeter monitor
Has anyone else had problems with British Gas refusing to replace faulty smartmeter monitors? Here's the rather lengthy background: I've had British Gas smartmeters for over two years now, but several months ago the monitor (a Landis+Gyr P450 EcoMeter) stopped working reliably. Every day or so, the amount of money I had…
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E-On 2017/18 Warm Home Discount Scheme
E-On have opened applications for their 2017/18 Warm Home Discount Scheme: https://www.eonenergy.com/for-your-home/saving-energy/need-little-extra-help/warm-home-discount?cref=201707059667118&hash=F7A30CBB5108AAD45C078B96F4455579F323B7A1&CCODE=E6817&utm_source=whd&utm_medium=email&utm_campaign=E6817
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The Happy Chatty Smart Meter Thread
As i'm feeling in a playful mood, I thought i'd add yet another smart meter thread onto the energy board. Is anyone else happy with their smart meter system? We all read about the negatives on here, but i haven't experienced any negatives other than the potential loss of functionality. It will be interesting to see what…
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Smart Meters
Moved to existing Smart meters ... What's the catch? thread
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Replacement Windows
Hi folks, I was wondering if any one has had dealings with this company and is it a scam? replacementwindowsfundingscheme dot com
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Bulb - Referral Fees?
It would seem that Bulb's £50 existing customer referral fee has generated a number of websites purporting to be Bulb. I confess that I am not keen on paying a third-party's energy bill but I would think about switching to Bulb if I was confident that the referral fee would go to a registered UK Charity. I have tried…
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Alternatives to Ebico
I've had a letter yesterday saying that my electric & gas supplier Ebico has been taken over by SSE. This looked quite straightforward until I realised that the zero standing charge has been dropped and the estimation that the cost will increase by £200.58 per year. This works out to be a 20% rise for me as I'm a low user…
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Solar panels
I'm looking to change energy provider. I have solar panels will this make changing a problem? Thanks Mags
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Nest / Hive subscription based?
Hi there, I've been looking into buying a Nest or Hive thermostat so I can control my heating remotely on an app. I'm struggling to find clear information which confirms that it's a paid-for subscription service. Can anyone clarify if you need to pay for the ability to control the heating remotely and if so, how much it…
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Energy Change Nightmare!!!!!
I am currently with npower, who, I have to say, have been shocking. After being with them for a year, they were the cheapest provider, so I signed up with another tariff, only to be told that I had to close one account, open another, etc, that's where it all went wrong, as they totally mucked up my payments? Any, a year on…
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SSE - Still in cooling off period a month later!
I call bullsh*t..... Initiated switch to SSE a month ago. Realised that nothing has been done so I contacted them. They've told me I'm still in "cooling off" period and it would take a further 3-4 weeks. Cooling off period is 14 days isn't it? I've not had any letter from current supplier advising me of my switch. Looks…
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not happy with sse/equipower changes
Hi I am with sse/ ebico/equipower on a payg meter ,am unemployed due to illness. A huge part of me choosing this tariff was the no standing charge, this made it way ,way easier for me to track the amount of gas and electricity i was using and had available on the meter.Especially if I was not home or using any power/gas…
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IRESA - July invoicing issues ?
(I 'know' there are lots of problems with IRESA. I have had many similar ones too - often difficult/impossible to access my account, impossible to enter readings, waiting an eternity for a reply from customer services etc. etc..... Am hanging on in, since 'in theory' they are the cheapest for me, and so far, I'm not…
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New prepayment supplier
I'm in the process of transferring my gas and electricity prepayment meters to a new prepayment supplier. The advice from the new supplier is to run down the existing credit until it's under £1 "just in case" it doesn't transfer on to the new supplier's card / key on first use. My question is will existing credit transfer…
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the demise of Ebico
been with ebico for many yrs , no standing charge , however SSE took over , promised to keep the tarrif , but within weeks have cancelled it electric previous (pre payment meter) 0.00 standing , 13.82per unit as of august 28,76 standing 13.82 per unit gas was standing 0.00 3.83 unit now 27.41 standing 3.35 per unit currant…
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Different start and end readings
Okay, I move my electricity over for SP to EON and gas over from SP to ZOG. I have received a final bill from SP, with a gas end reading of 51 and have just received my first bill with ZOG. ZOG's start reading is 55. If either ZOG or SP come back and invoice me for the approximate 44kWh, which are unbilled, it will not be…
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Very frustrated......
I have been trying to switch on the latest collective thing. However, I just about get to the end of the process and (for the first time ever) I have been asked to fill in my electricity meter number. So I phone Energyhelpline to verify exactly what this number is (having waited for ages to speak to someone) and am told…
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EON Heatwise - Exchange to E7 or E10
Hi, We just moved to a house that, unfortunately, still has the old Heatwise meters. I set up an account with E.on, and between 1st of June and 21st of June I was on 2 electricity tariffs* E.ON HeatWise EnergyPlan 6 * E.ON Energy Plan As far I could understand, the Heatwise plan controlled the storage heaters and my…
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Set up with Incorrect Gas Metre
I moved into my new build Flat in 2008. The development company set up our gas metres with the Energy company, I used the metre serial number on my first bill to detect which metre belongs to me, so have been using that for the last 9 years. I had a Gas service last week and they detected that it does not belong to my flat…
