Warm Home Discount

ceegee

When energy companies say about your heating bill being more than 10% of your household income, what exactly do they mean?

Sorry if it seems a daft question, but I am confused! My heating and hot water is gas but obviously I don't know how that divides cost-wise. Sometimes I've seen reference to "fuel" bills as well, so should I use the total of my gas and electricity bills?


Sorry again if I'm coming across a bit thick.....I prefer to think of it as being confused!If anyone could clarify which figure I should use I would be grateful.

footyguy

ceegee wrote: »

When energy companies say about your heating bill being more than 10% of your household income, what exactly do they mean?

Sorry if it seems a daft question, but I am confused! My heating and hot water is gas but obviously I don't know how that divides cost-wise. Sometimes I've seen reference to "fuel" bills as well, so should I use the total of my gas and electricity bills?


Sorry again if I'm coming across a bit thick.....I prefer to think of it as being confused!If anyone could clarify which figure I should use I would be grateful.

You should probably ask the supplier involved.

e.g. this is E.ON' acceptance creiteria for those that are not automantically enitiled (i.e. Core Group - those receiving the Guarantee Credit element of Pension Credit)

In receipt of Council Tax reduction for low income and born on or before 31 March 1954 (25% single person's occupancy reduction is not eligible)

or

In receipt of the Savings Element of Pension Credit only

or

Child Tax Credit (or the Universal Credit equivalent) with a total household annual income of £16,190 or less

or

Income Support or Income based job seekers recipients, and at least one of the following:

A disability or pensioner premium (disability/enhanced or severe disability premium or pensioner or high pensioner premium)

Disabled child premium

Child Tax Credit that includes a disability or severe disability element

A child under 5 living with you

Disability Living Allowance or Personal Independence Payment (DLA/PIP alone is not a qualifying benefit)

MATEX or MEDEX certificate

or

Working Tax credit with a relevant income of £16,190 or less, and at least one of the following:

Disability Living Allowance or Personal Independence Payment

MATEX or MEDEX certificate


or


Universal Credit with a total household income of £16,190 or less, and at least one of the following:

Limited capability for work element (with or without a work-related activity element)

A child element (with or without the disabled child element)

No mention of 10% of anything