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Energy

Archives for June 2017

Switching energy supplier - Gas Problems
I have switched from one energy supplier to another. The supplier I have switched from has given the wrong reading to my new supplier. My reading for my Gas is 4451. However, they told my new supplier it was 5459. My new supplier tells me they cannot charge me for what I use until my meter passess 4560. My new supplier…
E.On smart meter resulted in some light flicker
Hi, we had E.On upgrade our mains device, and install a smart meter. We now notice that the kitchen light flickers, this didnt happen before. Its not a slight flicker, and not frequent, but every time it is on the light does a noticeable flicker. Any thoughts on what causes this? have they damaged something whilst…
EDF - Switching nightmare
On April 1st prompted by TV appearance of Martin Lewis, I used a switching service and got a quote from EDF with a substantial saving on my supply ier British Gas who could not improve on their standard tariff rate even after a phone call. Consequently I switched online to EDF dual full direct debit expecting it to be easy…
Resident's energy supply categorised as a business
Hi, my neighbours and I, consisting of 6 houses, have an electricity supply for our outside lighting and electric gate. The supply is categorised as a business so I don't think we are getting a very good rate as we pay more than 50% standing charge as our energy use is very low. I'm wondering if our bill would be much…
Flow Energy Warm Home Discount Scheme
Warm Home Discount Here at Flow, we’ll soon be offering the Warm Home Discount (WHD) for people who need that little extra help with their bills during the winter months. We’ll be releasing details of the eligibility criteria soon for the broader group, but you can find more information on our website via the link below.…
Peoples Power Collective
For anyone living in the Midlands, East Midlands and Norweb regions there is a good deal from SSE in their latest collective. SSE Collective 1 Year Fixed v4 Gas - 2.562p per kWh Electricity -13.745p per kWh Prices inclusive of VAT at 5% Standing charges 14.79p per day (£54.00 per year) per fuel. £10 cashback per fuel…
Faulty electric meter.
Hi everyone. I's like some opinions/advice on the following please. A little over two months ago I had my electric meter read. Shortly afterwards my supplier contacted me by letter saying that I had not used any electricity for the past quarter. When I called them as requested to give a meter reading I was informed that…
Best Energy Provider for Economy 9 or 7
Hi All, does anyone know the best provider for economy 9 preferably or 7 which can usually be tweaked to 9. The reason being i am with EDF and they do not offer a special tariff and it keeps going up and up! Any help is much appreciated. I have been on comparison websites but would rather advice from someone who know.…
Turn Heating On?
Anyone turned their heating on today? Sitting here freezing and gave in and turned it on. Rain !!!!ing down. I had it on on Tuesday night as well. Cost 35p for 5 hours according to my smart meter.
TONIK - billing error?
I have recently had a statement generated from my new supplier that highlights my energy use over the course of 6 weeks since i joined them on the 10th of May, the electric is correct but the gas is (i believe) way off. This statement has a gas energy use that I am currently disputing, as my own readings state one while…
Student bills
I am currently trying to set up the bills for my student house for the next year that will have a total occupancy of 5 girls. I'm trying to find the best deals for gas and electric. But I do not know the current energy supplier selected by the previous tenants and I'm unsure where to go from here. Is a fixed tariff for the…
Electric Swalec Advice
I received my latest bill from SSE SWALEC on the 24th May 2017. I noticed that it was an estimated reading and decided to check all other previous bills I had and could see that they were also estimated. I took an accurate meter reading and phoned SSE SWALEC to ask them for an explanation as to why I had been receiving…
Gas meter over reading..!
Hi, I'm looking for some advice about my gas meter readings. Initial side note there has been minimal gas used since 1/4/17 as I was on holiday for 2 weeks (I'll revisit this again!) and haven't touched the central heating since. I.e. It was Always off but a combi boiler so supplies hot water. This is a long post, with…
Charges from previous suppliers.
My current supplier is Iresa, my previous supplier was Co-operative and previous to that Sainsburys. I have not cancelled any direct debits. I have recently received a demand from Sainsburys for £137.40 a charge dated February 2016, it seems the delay in notification was caused by a dispute between Sainsburys and…
scottish power credit
hi hope someone can explain something for me. im with Scottish power and pay by direct debit. last week my monthly payment went up from 50 to 58 a month. today I got 69.99 credit put in my bank account from them. im confused if my dd has gone up to cover costs how come the 69.99 credit has gone into my bank. also if they…
Half of your switch has been accepted, and half rejected
I had an email from MSE's Cheap Energy Club this morning titled "Half of your switch has been accepted, and half rejected". I am switching from First Utility to Economy Energy. Much panic ensued until I checked with the suppliers: I phoned Economy Energy who told me everything was going through fine. I checked online with…
Disputing read on switch - no resolution, no final bill, can't provide ongoing reads
Relevant background: I have an economy 7 meter, but I use 100% of my electricity on the day meter. In April I switched from Green Star Energy to Iresa, and submitted my meter readings. The night meter reading was rejected for being lower than expected and a much larger value was substituted. I first discovered this last…
Avro Energy
I have been with Avro since September 2016 and have been very impressed with them and their tariffs. This month, however my monthly bill has not been updated on their website. It normally takes two working days but mine is now six days beyond the statement date. Has anyone else had this particular issue? My main concern is…
MSE News: Renewable energy firm Bulb announces second tariff price cut of the year
Renewable energy supplier Bulb has bucked the trend again and cut its variable dual fuel tariff for the second time this year...Read the full story: 'Renewable energy firm Bulb announces second tariff price cut of the year' Click reply below to discuss. If you haven’t already, join the forum to reply.
Effing First Utility!!!!
I switched from BG to First Utility in Feb of this year and have nothing but problems with them since My DD was set up with them for £55 per month and the first payment was taken without a hitch 2 weeks into my second month with them i received an email stating my payments were going up to £230 per month I phoned them and…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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