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Low electricity readings
Hi All, I've just got a bill from my supplier indicating that we are about £300 in credit, so they will be sending us some money. Although I like the idea, this struck me as odd because we are only paying £71/per month in DD for both gas and electric (3 bed, semi, 2 adults, 2 under 10s). So I went back over our readings…
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Scottish Power rang me..
They got my details from woman who stopped me in street months ago, anyway.. I use EON for my gas, a prepayment meter. They said they can save me money and that they donate to cancer research on my behalf. How can they save money if its prepayment? Am I missing something? The woman was very pushy and kept mentioning the…
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Scottish Power Overcharging Me - Please Suggest
Scottish Power was my gas supplier until March 2016. I was on Pre-Payment meter and pay as you go tariff. On prepayment meter once I have used my credit ,meter stops working and Gas supply straightaway stops to my property. In April I moved to Eon as I was offered better deal. Later on I requested Eon to change my…
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Paying bills when unemployed
Hi Everyone I am claiming both JSA & HB & I currently live in shared accommodation & to say it's been hell is an understatement but the plus side is my landlord pays ALL the bills incl broadband. Now I'm planning to move not only from the property but to a different city altogether & during the months & months of research…
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MSE News: 21-day energy switching in 10-point guarantee - how you can expect to benef
Customers switching between certain energy suppliers will now benefit from 10 'commitments'...Read the full story: '21-day energy switching in 10-point guarantee - how you can expect to benefit' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New…
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Npower threatening letters
In the last year I have received four letters threatening Warrant of Entry from Npower demanding I contact Lowri Beck to arrange a gas meter safety inspection. When I phone Lowri Beck, they tell me an inspection is not due until September 2016. However Npower keep sending the letters even though I have twice asked them not…
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New boiler - is it necessary? (replacing a 5yr old pro combi HE)
I'm currently renovating a 1960s semi - as part of the renovation it will need the fitting of several new radiators as well as the replacement of the majority of existing radiators (some are so old they are starting to corrode). There are 7 radiators in total, and I plan to have 9 The boiler is a 5 year old Pro combi HE -…
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Is it possible to pay someone elses debt?
Good evening, I hope you're all well? A bit of a plea for help, as this really isnt something I know much about... I was chatting to my mum earlier, and the subject of her prepaid electric came up. She has been paying upwards of £40 per week, which seemed a bit excessive, so I thought I would investigate. On checking the…
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Extraenergy!!!!!!!!! £1K IN CREDIT.
Hi, I have been with extraenergy for 14 months now and had no bill. iv rang and emailed a number of times and got nowhere. they take my DD every month and I am now over £1300 in credit. iv now gone to the ombudsman and extraenergy have offered me a £100 "good will gesture" and will refund my money when a disputed meter…
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MSE News: Levy planned to provide 'safety net' for energy customers if firms go bust
Regulator Ofgem is proposing to introduce a small levy on all energy bills to ensure customers don't lose out if their energy firm becomes insolvent...Read the full story: 'Levy planned to provide 'safety net' for energy customers if firms go bust' Click reply below to discuss. If you haven’t already, join the forum to…
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British Gas Boiler Service
I've never posted before so hope I'm doing this right. Have been looking at the forum page for ages but can't see how to start a new one. Anyway, had call from Brit Gas today about my boiler/ch service renewal asking if I was happy with it. Said the price could do with being reduced and so it was by 20% bringing it back…
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Scottish Power ignore all meter readings
Hello I was advised to join here to get some advice. I took ownership of a flat last august and informed Scottish Power of this and informed them of the meter readings. I told them it will be empty for at least a year and arranged disconnection of the gas supply as it will not be needed in the future. I got my first bill…
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Online Energy Queries
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Reclaiming money from previous supplier due to 'unfair tariff'
I had been haranguing my parents to move gas & electricity suppliers for several years but they thought it too much hassle. Finally this year they changed and thankfully now have much lower bills. I spoke to my mother earlier and she seems to think that she's heard of people claiming funds back on the assumption that their…
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Broken boiler
Our combi boiler seems to have gone to boiler heaven. It's been costing us a fortune for a while anyways but we couldn't afford to replace it. Now we have no choice. Now we have no savings so can't buy outright, been told to avoid British Gas as they charge far more than others. Don't get tax credits or any benefits that…
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Comparison sites which show results in units or TCR?
All the comparison rates want my postcode, current provider and details on history. I can see the sense from a switching perspective. It all about savings, but when there's no baseline the system fails. I'm moving house and so there's no history available at the new place. The previous owners ran a business from home so…
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Solar Panels
From a link on this site I register to see if I was entitled to 'free' installation of panels. I received a phone call from a company and was advise the they had looked at a satalite of my house and I would, but there would be a £100 charge. Some one came around today and explained that due to my location I could have 16…
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Just moved into my house
I've just got my keys to my house. The electricity has a payment key with economy energy. The box with a key in it, is to high, I can't reach it The Gas, I think is billed and its with scottish gas. I don't know what tariffs they are both on. I've never had a payment key before. I've no idea what to do, is having a key…
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Missold sainsburys energy
In December 2015 we signed up with sainsburys energy for gas and electricity. The price was good, and we'd get nectar points (which was the deal maker for us). Roll on to yesterday and we received a letter from sainsburys with an extortionate bill - after a phone call it turns out the bill was high because they…
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Best Deal for low usage and no DD
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