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Energy

Archives for April 2016

Unsightly gas metre box and pipework
So, my builder cut through the pipe connecting the main gas supply to our house. Gas man came today and replaced the gas metre which was tucked away in my garage with a huge white box which he has put on the outside wall, with a long length of copper (I think) pipe also on the outside wall. As we are digging up the patio…
Quadrupling my Direct Debit - what can I do?!?!
I have contacted my energy company a few months ago telling them I was concerned about the debt on my account, that I had provided them with regular readings and that I am not an the cheapest tariff - they came back to me with a one day only offer for a lower tarrif which I unfortunately missed because I was working and it…
Electric boiler constantly on
I have an electric boiler/ hot water tank which has no controls other than an on/off wall socket. The boiler seems to be an eco friendly brand and is only a year or two old, I have no instructions for it. I have never turned the boiler off! I live alone and it only heats the hot water but as I use this in the morning I…
How much do YOU save with your solar panels?
I have been looking into solar for a while and have found a company who will fit for me. It is on an owned basis not leased, so I will own the entire system from day 1 and take 100% of the FIT. Paid for on a loan agreement and they give 6 months payments back to you up front. What I am looking to establish, which is my…
Oil filled radiators
I have recently moved into a rented terraced house. Being an old house it has fairly poor cavity insulation. We experience a lot of damp which is resolved by opening the upper windows slightly. Most of the house gets fairly warm with the heating on 2 hours in a morning and 2 hours in the evening. However, my bedroom, which…
Peopleforplacesenergy DONT SWITCH
Each year I look for the best energy deal and this year switched from First Utility to People for Places Energy. I do not recommend you do the same. Customer service is practically non existent and they give the excuse they are a new company and things need to be put in place. Sorry they should have been put in place from…
EDF meter not working, what to do?
Recently noticed that my electricity meter has not been working for some time as the numbers have not changed in awhile. So I checked all the old bills and it seems that it stopped over a year ago. However, within this period I have continued to pay my bills based on the estimated readings by EDF. I am thinking of calling…
Fridge in front of radiator
Hi Hoping for some advice - need to reshuffle the layout of my kitchen to get full use of a tall walk in cupboard but only way I can think of would be to reposition the fridge freezer so that it stands in front of the small radiator - can anyone advise if this is safe to do? Thanks Katyk
Co-Op Energy biggest bunch of clowns around
Hi, the Co-Op are dispecable. After 12 months and 2 Ombudsman investigations the Co-Op still as useful as a chocolate teapot. For 12 months they refused to allow us to pay more in our direct debits. Yeah, that's right we wanted to pay more to the Co-Op each month. Now, this is not because we are generous but because Co-Op…
Problems with Scottish Power
I used to be a customer with Scottish Power. It must be two years or more ago. I can't remember the date exactly, but like an idiot, I let them estimate the readings when I left them. As far as I am concerned, I settled my debts with them at the time, clearing the account. Then some months afterwards a demand for more cash…
Iresa Limited - New Energy Company?
MoneySavingExpert.com Insert 27 July 2018: Iresa has ceased trading. Read our news story for what to do if you're affected: Energy firm Iresa ceases trading - here's what it means for customers Back to the original post... --- Official MSE Insert: If you're considering switching use our Cheap Energy Club to check you're…
Economy 7, worthwhile?
I've recently bought a flat and moved in a couple of weeks ago. Flat is all electric, has an economy 7 dual meter and there are storage heaters throughout. I've not yet signed up to any electricity company nor have I been able to track my usage as the meter appears to be busted given it has the same readings today as it…
cancel a switch to apply for a new swtich
so, I'm with F.U, with a fix ending this month (April). I've switched via MSE to another fix with the same supplier. Q. if I call F.U. and cancel this switch (once it's enabled) can I then go back to the cheap energy club tool and switch to another tariff suddenly newly made available from F.U. ? Currently I'm waiting for…
PetrolPrices.com Big Energy Switch Launch
Had an email from Petrol Prices.com saying they have launched another Collective Auction. Details can be found here: https://petrolprices.ichoosr.com/Product/index.rails?actionId=447 You need to register if you want to take part.
A word of warning re Santander 123 cashback on small energy suppliers
I, like many here, try to find the cheapest and best energy supplier. I also have a Santander 123 account which claims to pay 2% cashback on energy direct debits. I recently changed to Places for People Energy (and so far they seem pretty good!) However I have just noticed that Santander haven't paid the promised 2%…
Anybody haggled with EON lately ?
Will they haggle these days ?. Cheapest quotes among others ive had are with EDF and Npower, 30 quid a month cheaper than EON. Is there any point phoning EON to see what theyll do with the price, or is it not even worth calling ?. (Currently with EON btw)
Gas Supplier Mix Up
Hi I recently received a letter from EDF energy stating that I owed them £7014 for unpaid gas between 01.01.10 - 26.03.2016. As far as I'm concerned I switched to British Gas in 2009 and have been paying them for my gas monthly by DD since then. Until this week I have had no correspondence from EDF energy at all. I was…
Moving Gas Meter. Alternatives
Hi, My gas meter is under the stairs where we are a planning to build a small bathroom. The gas meter is kind of in the way of the toilet bowl I had three SGN Gas engineers coming over the last 4 months and everyone tells me a different story about the possibilities. They a very keen to move it outside at an expensive cost…
NPower Rebilled - how does it work?
Hi All, I've had an ongoing problem with my electricity meter for a while. Cut a long story short - my meter was replaced a month ago. For the previous 3 years I had been 'using' an average of 35 units per day. For the past month (new meter) this is down to 8 units. NPower have therefore confirmed that the meter which was…
Utility Bill Dual Fuel Problems - Help Needed
Hi If anyone can offer any suggestions as to what I should do in my current situation I would be very grateful To summarise my situation we currently receive dual fuel from one of the large companies and have been a customer of theirs for several years. Background information A few years ago they increased our direct debit…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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