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Failed gas switch
Hi. I moved into my property in Aug 2013. In Nov 2014, I applied to switch gas + elec from Scottish Power to E.on, via moneysavingexpert. Elec went through in Jan, informed 2 weeks ago gas had failed, no reason given. Contacted E.on, I was told that they were missing some info from meter as shown as newly built property…
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Green Deal? Oil or biomass?
Hello I have a large second home which is not lived in most of the year, so it isn't heated much, but when it is it does need a lot of heating and as there are a number of people normally staying there is the need for lots of hot water. It is heated with oil as it's off the gas grid. The boiler is old and it might be…
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Issues with NPower & Scottish Power
Ok, so this is a really strange one and i'm trying to work out what my rights are. Me and my wife have lived in our flat for 5 and a half years - when we moved in, the gas and electricity were with Scottish Power. We continued on with this and have been paying our bills to Scottish Power ever since. Last week, we receive a…
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Transposed (reversed) Electricity Economy 7 meter readings
Ive been contacted by my elec supplier FLOW, to ask me to provide photos of my econ 7 meter readings, which I have done today and they have confirmed the readings are reversed. It is a meter error, not my fault, but where does this leave me? I am expecting a large bill to come through as I expect them to say I have not…
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Water boiler not plugged in correctly?
Hello, I have recently moved into my first flat and need advise on my Water boiler. The whole flat is electric. The boiler has 2 switches, 1 never works (followed the wire and it actually isn't fixed to the boiler) and the other 1 I use to give me hot water, otherwise it is just permanently cold. I use to live in a rented…
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Switching - not so easy after all
I switched dual-fuel from Scottish Power to Eon in December 2014 but the transaction is still ongoing. It seems that Scottish Power switched my electicity but not my gas. So I have dual-fuel with Eon and gas with SP. When I discovered this in March I contacted SP who admitted there had been some kind of mistake. They had…
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Cutting Small Business Energy Costs
Cutting Small Business Energy Costs guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Energy supplier
Hi. I moved into my property just under a year ago. At that time, the Housing Association provided me with meter readings, however the meter readings had increased since then so I took my own. I called the energy supplier, Scottish Power, and they told me they were setting up a temporary account for me, and took the meter…
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Utility Warehouse - Breaking the rules!
Hi All, Wonder if anyone here can advise on possible next steps with my ex-supplier Utility Warehouse. I recently signed up in February after a visit from one of their reps. The Tarrif prices were on par with my current supplier (Scottish Power) but also had the Discount Club giving cashback on purchases. I paid £10 via my…
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Co-op energy switch failed
A switch to co-op energy gas and electricity was initiated in mid Jan. The electricity has been completed but the gas for whatever reason has not. The previous gas supplier has no record of any switch and the national database shows the supply to be with them. Do I have the right to prevent the gas switch from happening…
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Economy 7 no hot water. Help pls!
Hi, I currently let a property out. There is no gas to the estate so economy 7 is used. A few weeks ago the tenants didn't have hot water but the heating was fine. I got a plumber and electrician out as we suspected that a couple of things might have happened as neither the overnight water or boost was working. Eventually…
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Broken Gas Meter/British Gas
Hello, Currently the dial on my gas meter has stuck and therefore I am only paying the standing charge. I'm currently with British Gas and soon as I found out about this I called them and stated that my meter was broke and gave a meter reading the guy on the phone had me on hold for a few minutes while he said that he…
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Green deal wall insulation...
We have had a advisor out for green deal on wall insulation and papers have been received telling us how much we can save in estimate yearly... We now have to sign the papers for the credit agreement and insulation agreements so they can get the ball rolling... The payments are going to be through the key paid electricity…
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Scottish Power Incorrect bill: What options do I have?
I moved into my flat last year and started a quarterly payment plan for Electricity with Scottish Power. Received bills in August and November last year and paid them off fine. This March, I received a huge bill for the past 9 months. When I complained, they said it was due to an error with their billing system. Obviously…
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Sole Trader Business - Want to Switch Electricity Provided from SSE
My wife is the sole trader of a small horse riding school (IP9 2DQ) and I'm investigating the switching options for our all-electric services. Problem is that both our house (where we live) and out-buildings/stables (on same site as house) are on different meters & accounts but both setup as 2-year Micro Business accounts…
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Electric meter not moving
I moved into my flat 18/02/15, I took a video of the meter reading (dark cupboard so video was easiest). Took another video yesterday. Just went to compare the 2 readings and they are EXACTLY the same. Even the red end number hasn't moved! I know I'll have to call and report this but how will they bill me? I'm a low user…
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Electricity bill spike
We are fairly good at regular meter readings and unplugging stuff round the house but our bill has gradually been creeping up- I like to keep an eye on it - but any ideas to explain a sudden spike in our electric bill? Our bill is usually been £20 and £40 depending on how much we're home during that month. Both work full…
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Recommend some energy efficient bulbs to replace B22 bulbs
Hi guys, I want to add some energy efficient bulbs to my home - my current one just stopped it is a "11W EPC-11S B22 75mA" bulb.... please note I know nothing about this stuff :rotfl: Any advice on which bulbs I should get is recommended :beer:
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Changing to a single unit meter - changed tariff and payment wi/o informed (EDF)
My parents are changing from E7 to single unit electricity. Changing their meter on 21st April. They are saving around £65 a year by doing this. They are currently with EDF. Because they have requested a change in the meter, they have gone onto EDF's standard variable tariff and DD details have been cancelled and gone to…
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home emergency cover - boiler question
Hi, I have home emergency cover that covers no heating/no hot water for my boiler - with First Direct (Aviva). The boiler is a Vaillant combi over 2 years old and not under warranty anymore. Just came back home and it isn't working (it turned off by itself and there is a message that says F.22 safety switch off' - water…
