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moving
Hi everyone. I'm new to this and really don't know how to work this site yet. I'm just wanting some help and advice please. I have just been told I've got a job in Burnley Lancashire and I'm going to have to move up from Birmingham. I really don't know the area but everyone keeps telling me that living in Burnley is a no…
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Account Moved by Energy Supplier in Error, what compensation?
Having been with Scottish Power since July 2013 and paying £55 a month (i live in an Electric only powered flat) I noticed in Aug 2014 that they had stopped taking any direct debits. I am not home all that often and my account was in credit by £170 so i thought nothing of it. Then as the months went on i called SP and the…
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Is there a First Utility Rep on this site?
Looking to resolve an issue that is really simple with FU but it is more than 7 months and they want me to go to the Ombudsman but why would they be involved when all that needs doing is the readings reversing. Gas has elec opening read and vice versa - so simple but 6 letters, numerous phone calls, emails and complaint…
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MSE News: Npower to cut gas prices, but you can save much more by switching
"Npower is cutting gas prices by 5.1% from 16 February, but you can save more by switching..." Read the full story: Npower to cut gas prices, but you can save much more by switching Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…
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New Gas Main
I am trying to arrange for the installation of a new gas supply to a house on an agricultural property. I have got National Grid to install a boundary meter and have had a design done for a gas pipe to be run about 400m to the house. This polyethylene supply pipe from boundary meter to house will remain privately-owned. We…
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is anyone happy they had a smart meter installed?
I'm due to have one next week and all I read is people complaining about them, has anyone actually had one installed and felt it all went smoothly and finds having one useful to monitor energy usage?
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No final bill, switched 15 months ago, but debt collectors from Scottish Power - HELP
Hi, First time I have posted to the forums, so please bear with me! My mum switched energy companies over 12 months ago, from scottish power to (i think) EDF. Switch was a screw up from the start. Scottish Power have now decided to keep sending her letters saying she owes money, but have failed despite several long phone…
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Need Help understand how I can save on gas&electricity
Hello everyone I hope you guys can give me some advice on this matter as I would like to see if I can save something; at the moment I am struggling to understand how all this works. The information that I have in hand at the moment are as follow: I pay Electricity & Gas to British Gas Payments are made monthly. I have…
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SimplySwitch SimplyAwful. How about uSwitch then??
Like a number of Top Cashback users on MSE who've posted in the past of their experience at the hands of SimplySwitch, we too have been denied payment of the cashback which SimplySwitch offered as an inducement to use its alleged "service". The switch occurred in November 2013 via the Top Cashback site but no explanation…
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Switching suppliers - now a good time?
Thinking of switching electricity and gas suppliers but wondering if I should leave it for a couple of weeks for oil price to feed through.
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N Power usage forecasts
I have recently joined N Power and was bemused to note according to their online usage forecast I am predicted to use £2,000 worth of electric in the next 12 months. However the most we ever use is about £790 a year. Thankfully we do not pay by monthly dd as I can see them demanding a huge increase in a monthly payment. We…
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Ofgem announces new rules for price comparison sites
Energy price comparison sites will have to become more transparent, under new rules announced by the regulator Ofgem. http://www.bbc.co.uk/news/business-30912626
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Energy UK
I've been cold called 4 times very recently by someone from Energy UK asking me if I'd received the £500 voucher they'd sent me. It sounded like the same person each time. I usually tell these cold callers to go away, but yesterday I asked the guy about Energy Uk, and he said it was a comparison site like Go Compare. Does…
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Condensation problems - gripe!
Hello everyone I'm going to move out soon(ish) and want to make sure my house is in tip top condition for selling. There's a slight issue with damp - not major - but there's lots of condensation. I have the dehumifier (the low cost soaking up ones, I'm not buying a big dehumidifier, as I may as well spend the electricity…
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Named and shamed: Britain's worst energy supplier
Source= http://www.telegraph.co.uk/news/shopping-and-consumer-news/11361529/Named-and-shamed-Britains-worst-energy-suppliers.html No surprise Scottish Power are amongst the worst but Npower as well In fairness the ones that do well and not the big 6 and have less customers This is do by Which
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Night storage heater expensive to run?
Hi, I moved into my new flat on 05/12/14 and registered with EDF Energy the same day, gave them an opening meter reading and was offered their Blue+Price Promise April 2016 E7 fixed tariff, which I accepted as it was cheaper than their standard tariff. My first bill was dated 20/12/14 and was £19.82, this was based on a…
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Swapping from single rate to dual rate (economy) 7 meter
Hello We bought a house with economy seven dual rate meter. It is what we need as it is all electric so need to heat water. Anyway, our electrician remove the timeclock in error so we were just on a single rate. I phoned Scottish Gas to come and reinstall the connections but the guy said he couldn't reinstall dual rate…
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how can i save more gas/leccy??
sooo, im trying to get my gas/leccy consumption as low as it can go. There is 1 adult and children in the house. I have no tumble dryer so use airers etc for all my washing drying. I have just sold the dishwasher as it was consuming lots of leccy and I have noticed a huge difference since that has been gone. My gas is £25…
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Which is cheaper to run400w Halogen Heater or Central Heating
Hi Our 4 bedroom house have central heating running off a combi boiler but most radiators have no thermostatic valve. we tend to use our kitchen diner most of the time.we have 400w Halogen heater. If we want one room heated for 4-5 hours a day-which is cheaper to run?Central Heating or Halogen Heater
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should i swap suspected inaccurate gas meter for smart meter
I am in a dilemma as my current gas meter of 24 years I am wondering if it is over reading my gas due to the fact a 3 bed house is said to on average use around 16000 kwh per year, whereas my readings for past 10 years have been a lot higher sometimes as high as 53000kh, 41000khw. which seems very high in comparison.…
