-
Energy argument
Hello, I was wondering if somebody could help me out. My house mates are convinced that my boyfriend coming over for 3 evenings a week is putting our gas and electricity bills up considerably. However, he is always in the same room as I am watching the same TV as I am or looking at the same laptop as I am. He never showers…
-
Martin Lewis told us to fix for 3 years - in October 2014
In October MoneySavingExpert was telling people to fix prices until 2017 http://www.moneysavingexpert.com/news/utilities/2014/10/moneysavingexpertcom-launches-the-10-day-big-winter-switch-event Yet now all the suppliers are dropping their prices so it looks like that was a very bad idea. I wonder if the fact MSE is now a…
-
Green Deal February 2015 Launch of Funding
Does anyone know the exact date yet in February 2015 that the Government is launching the next tranche of funding for Green Deal?:o
-
Npower final billing
Having major issues with Npower. Switched from EDF to Npower November 2013, had nothing but problems with Npower so May 2014 switched to First Utility. Since May 2014 I have been trying to get Npower to issue final bill. Finally today I receive a letter saying "as discussed and agreed" my complaint has been closed as the…
-
Difficulty switching
Hi all, Grateful if someone else has had this same problem. I am 65 and a retired pensioner. I have been with the same utility supplier embarrassingly for at least 25 years. I do however keep a close watch on my utility bills, but after watching a programme about getting the 'best deal' (and my fixed rate was about to…
-
On fixed deal - when to change?
I'm currently on a Scottish power fixed deal ending 31 March this year so I'm now thinking about changing shortly. My question is when should I submit the application for a new supplier given it seems to take a number of weeks to go through? Obviously I'd like to access a better deal ASAP but if it changes too early I'll…
-
N-power hell. Advice needed!
Hi everyone, Big fan of the website and new to this forum. I'm looking for some advice with how to deal with my current issue with N-power. I'll get right to it: I signed up for the N-power Price Fix April 2015 (electricity only) tarriff in December 2013. I have yet to receive a bill. By the time I hit Feb 2014 I received…
-
Letter from Stenfield & Co re Solar Power Scotland
2 years ago I had a thermodynamic panel installed by Solar Power Scotland to provide all my hot water and have been very happy with it though as expected the savings have not been as great as they quoted, but all in all quite satisfied. I have today received a letter from Stenfield & Co advising me that Solar Power…
-
Npower are useless
Hi all, I am moving my gas/electric from Npower to another supplier and started the process a few weeks ago. Npower have issued a final bill for my gas and electric, which was incorrect. The meter readings, which they supplied in the bill, were not right and did not agree with what I said to Npower and my new supplier.…
-
comparison explanation please
Hi, sorry if this is a really stupid question, but to compare (fixed dual fuel) energy suppliers do I just look at 1. price per units per fuel 2 standing charge per fuel Then factor in discounts (online, paperless bill etc) and exit charges. is it that simple or are there other factors I need to take into account? My usage…
-
Please help with prepayment meter and storage heaters!
Hello, I'm new here! I've been a reader for years but have never posted. I can't find anyone else with a similar question (but please direct me if I've completely missed the relevant info somewhere else) and I've always found these forums so useful :) I moved into a new rented flat 4 months ago and it has a prepayment…
-
elnur 1.7 auto storage heaters, problems
Hi, we have 2, 1.7 auto heaters, 1 recently got extremely hot on the front metal casing, supplier sent replacement insulation panel, which was fitted. still the same problem, far too hot ,( during the day ) even when the input has been set at low, 2 or 3. The other heater is fine. Have any members got any suggestions as to…
-
Solar panels and increasing electricity bills
We were lucky enough to purchase solar panels when the feed-in tariff was at its highest and that is working well. The solar panel people told us to use our electrical appliances during the day as we would receive free electricity up to the amount we'd generated and then would pay for the balance (if any), which seemed…
-
Multi MPAN Complex metered site
We've recently moved into a property that npower consider a "complex metered site". Basically there are 2 MPANs for the property, 1 for the single rate elec meter and 1 which was de-energised back in 2013. The house has gas central heating and functions like a standard house with a normal elec meter and normal gas meter.…
-
Warm Home Discount/supplier switch
Checking with the price comparison tool on here and having been advised that I can save £200 per month on dual fuel seems a no brainer not to change supplier. However: we're due a "warm home discount" payment from our current supplier (British Gas) and I don't want to put that £140 in jeopardy by leaving before it's paid.…
-
Boiler on its last legs
I currently have no hot water and I am awaiting an engineer visit from British Gas as part of my home care . I know they will suggest a new boiler as it was suggested last year that I should consider it Does anyone know of any good deals on boiler at the moment
-
Angry with Scottish Power
We've recently moved house and our old house had a prepayment meter with Scottish Power. We had a bill saying we owed £30 when we moved, which we called them about to ask for a breakdown as we don't see how we can be in debit on a prepayment meter. We were told they'd put a lock on our account and nothing would be done…
-
Thinking of changing to OVO
Hi - I'm looking to change gas & elec supplier and OVO struck me as a good idea, from a comparison site it looks cheaper and I like the 3% interest idea (I'm usually in credit by a few 100) and I could overpay then withdrawing occasionally as I have a Santander 123 account too. Have OVO dropped their prices yet, I guess I…
-
British Gas boiler cover, unable to resolve simple renewal re-quote
I have had an ongoing issue with British Gas since my renewal dropped through the letter box in September 2014 for £340/yr. A fairly simple telephone call you might imagine to negotiate a better deal to compare to competitors at around £200/yr for the same level of cover. Anyway, two telephone calls that failed to result…
-
Energy use calculation spreadsheet
I wish there was a way that I could attach a spreadsheet to a post on this forum. I've just read a thread written by a new member who does not know how to calculate her energy use/cost and therefore cannot challenge her direct debit. Is there a way? Any thoughts? (I am assuming this member is female because the username…
