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Scottish Power - no bills for over 12 months?
I need advice please. My Dad passed away in April 2013. In November 2013 my husband and I moved into Dads home. When he died I contacted Scottish Power and sent in the death certificate etc and in November phoned to take over the account, set up a direct debit to pay for our electricity, thought all was well. I hold my…
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Any help on EDF please?!
hi, i'm new and i have gone and got myself into a bit of a pickle, iv been with EDF for around a year and a half and after initially setting up on direct debit the direct debit was (somehow) cancelled on their end, not mine. i didn't notice that the direct debits weren't coming out (not because i'm super rich or anything,…
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Flat Not Warm with all Radiators On
Hi This winter I've noticed that my flat is not warm even with all 4 radiators on full. I don't know if this is my imagination, or not, though it's odd as there have been colder winters in past. There is heat coming out of all the radiators, but I was wondering could something be causing them to run inefficiently? Thanks…
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Advice on our energy costs please
Hi I was wondering if anyone on here could offer some advice on our energy costs. My parents don't understand the bills, and neither do I really although I am trying my best. We use the heating a lot at the moment as my mother is going through chemotherapy treatment for cancer, so is always cold so I want to help make sure…
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Energy Supplier Mistake Has Caused £1200 Bill - What Can I Do?
Hi, I'm new here and looking for some advice on an energy bill I've just received for just short of £1200 due to a billing mistake. We switched provier last year to EON, and it seems that in that year they have only been charging us for gas. I should probably have noticed this but as we were paying DD and the bills were…
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Approximate cost for having gas supply switched back on?
Hi everyone We're hoping to exchange on a house this week and it looks like the gas supply is switched off (house empty for >6 months..standard practice blah). Estate agents are looking at getting it switched back on, but in case this doesn't happen, anyone know rough cost of having it reconnected? Ball park figure, no…
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Electricity consumption quadrupled
Hello, to start off, I'll post what our bill says. During the period of June 2013 to Jan 2014: 998.2 kwh During the period of June 2014 to Jan 2015: 4032.0 kwh I've gone quite crazy trying to figure out what has caused this. I got one of those plug in energy readers to see what's using what, and to see if anything may be…
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Meter not registered
Hey folks, I just moved into a new place. Ended up with a nasty pre-payment meter from Scottish Power. It's costing me £5 per day on average, I just cant keep up with this. I called up to talk about it, and they tell me the meter is on the system as a regular non pre pay, for some unknown reason it's wrong and will take…
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Alternatives to ceiling heating
Hi all, We have a 3 bedroom top floor flat with high ceilings that is heated exclusively by ESWA ceiling heating which was installed about 15 years ago. The ceiling heating in the living room / kitchen has a programme timer but sometimes appears to be on despite being off. All of the other rooms are have independent…
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Npower are robbing us blind!
Ok, so we're currently with Npower. Just paid our monthly bill. I'm a carer with health issues, and I look after a brain damaged man with health issues, so he's on disability. Npower a couple of months back decided to increase our bill by 50% out of the blue, no warning, because apparently we were building up a debt. Phone…
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Switching a Single Rate Tariff with an Economy Seven Meter
We have an economy seven meter which was in the house when we moved in almost thirty years ago. We have never used the tariff, but give the reading to our energy supplier when requested - it always reads the same. A couple of months ago, the meter reader made a mistake and transposed a couple of digits making it look as…
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Door Step Debt Collector??
Hello Im new, anyway can someone help me out please? I just had a visit from a random man who knocked on my door and asked for me. He read my name from a tablet/ mobile device. I told him no one by that name lived at the address and closed the door. Is it possible that this could be a door step debt collector? Ive been…
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MSE News: SSE faces Ofgem competition probe
"SSE is to be investigated by Ofgem over concerns it restricted competition in the electricity connections market ..." Read the full story: SSE faces Ofgem competition probe Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Avoiding Future Worries.
Advice please on what to do if sent unfair utility bills. I've had a few problems in the past and would like advice on dealing with providers. 1) Few years ago was leaving property to move over 400 miles to live, we had pay by card meter and on removal day electric engineer came to switch off electricity, he checked the…
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Combi boilers
As my 8 year old Ferroli F30 is counting its last days, I'm in dilemma what to buy next. Everybody recommend the most popular one ( and the most expensive), Valiant, Worcester etc. Some of the cheaper brands are offering 5 years guaranties and I wonder if any of you have installed recently boiler worth of recommending .…
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British Gas/ Energy Club Offers
I'm currently with BG on their fixed price deal till 28th Feb 2015 They have told me I can switch to their new tariff Fixed price Feb 2016 and get a £50 amazon voucher. I want to do this through MSE Energy Club though and also get the £30 cashback. How can I combine these 2 offers?
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Fixed rate deals?
Hi, Never taken a fixed rate deal before for energy+gas, is it a good time to take one? We can save £20/month using the rate right now locked in for 12 mo but unsure about the concept / timing. Advice appreciated. grimboj
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Energy
I am currently using eon and scottish power for my energy supplies. Paying eon £120 per month and scottish power 160.00 per month. I have a moderate detached house but not huge i am a single parent of 2 teenagers. Have spoke to them previously asking if this is correct and i have informed that it is. I have no idea how to…
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Time to switch tariffs - don't understand them
I handle all my own credit etc., but do not for the life of me understand my Tariff options. I'm on something called Dual Fuel 1 year fixed v6 tariff, with Eon. They're offering me all sorts of alternatives with various codes (v4, v14 etc). They have different monthly instalment amounts based on my estimated energy use…
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MSE energy club
I have had a "switch in progress" from EDF to First Utility for over 3 months now. No idea what is going on, thought this club would make things easier, but I am looking at having to ring the companies direct. Any one else had ridiculous switch times?
