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Help calculate my bill
Hi guys, I have not been billed by my provider First Utility since November 2013 and I have emailed them many times through the year asking them to give a update. Behold today I got the bill and it was £2,231.83 which has taken into account my monthly DD which totalled at £1,620 so the actual bill was £3851.83!!! I don't…
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NPower Credit
Hi I have duel energy with NPower and noticed today that I have a Credit of £441.81!!!!!! Last year I was in Credit too by £200 odd! When I called it was around this time of year and they advised not to take a refund because it would be offset against incresed winter energy bills. Fair enough I thought and left it. But a…
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Logicor electric heating panels
Hi everyone Looking for advice, last dec i went from oil heating to this new logicor electric heating system, looks very smart, but since it went in we was topping up our meter jan £265 feb £305 march £260 then during the summer back to £80. So then this oct we have put on £150 and already in nov just over £150 already!…
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What would you tell politicians about heating oil?
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electric heating - on all time or on/off
Morning all, I was in work yesterday moaning about my monthly bill for gas and electric. We have our central heating on for 2 hours in the morning, 2 hours at lunch time and 3 hours after tea. My other half is now retired, and ill, so is always cold. A colleague told me that they have their central heating on from 7am to…
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Switching to npower
Hi all I've just found some cheaper deals with npower the cheapest of the big 6 and only marginally more expensive than the smaller white label networks. I heard npower in general npower are not great and since I don't switch that much I just want to check I'm making the right move and have understood all the hidden…
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Swap dial thermostat to digital - boilermate
I'm sure this has been asked before, but I'm on my tablet and having trouble searching. We have a dial thermostat and I would love to have a digital thermostat so we can have heating on low overnight and set program so it goes a little warmer before everyone gets up in the morning. I am thinking that it is just a simple…
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Make It Cheaper.com
This company rang me and the first thing they said was "this is Money Saving Expert & Make It Cheaper". I questioned him and he was adamant the company was associated with the Martin Lewis company and Money Supermarket. I believe he is lieing and told him so in no uncertain terms. Someone at Money Saving Towers confirm yeh…
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Storage heater problem
I live in a bungalow which only has electric storage heating. There is no mains gas in this rural area. I am retired, and usually at home during the day. The open-plan living/dining/kitchen is warm enough. However, there is only one large storage heater to heat the hall/bathroom/3 bedrooms. It is situated at one end of…
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water bill amount - help
Hello everyone. Can anyone help. I had severntrent on my door yesterday as there is a problem in nearby river, some dishwasher water!!! Happily it is not me but, I didn't know my RAIN water goes to river. It comes down pipes into a gulley off to a drain in the back field then the river... But I heard somewhere you don't…
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Switching Energy Supplier
Following Money Saving Expert's recent promotion, I am currently in the process of switching supplier from EDF to EON. As I am some £250+ in credit with EDF I cancelled my Direct Debit as from next month, but have now been informed that I will be charged more for my energy as I have already cancelled this Mandate. The…
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Energy Club Cashback
I switched to EDF Energy 1 yr. fixed to Mar 2016 (Blue Plus Price Promise) 1 month ago and they have advised me (part of the contract) that there are now cheaper deals available with other companies. There are no penalties for early exit, but I have just received £30 cashback from the Energy Club. Is this repayable if I…
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Energy Saver
I followed the instructions for making the mass energy saving switch but have not received anything confirming my switch. I did receive an acknowledgement and was advised EDF was the cheapest one for me to switch too. Does anyone know whether this switch has now been made?
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Not sure if i should change suppliers or not
Hi all I wonder if any of you savvy people can help me . I am currently with british gas for both my gas and elect. My elect is on a payment meter because I did have debt on there but have cleared it all now . I have look at different companies but am a bit worried if I am doing the right thing changing ... I am one of…
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How can I do a historical price comparison on my gas and electric bill
Hello there, I have had massive problems with NPower since 2012 when I moved into my new house and they were the supplier. It took about 6 months of asking to get my first bill that was messed up and since then it has all gone from bad to worse, ranging from randomly changing my tariffs and direct debits, from day 1…
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No normal heating in the flat
We just moved into a new flat and found out that there is no normal heating. There is no central heating in the building (a converted block), and there are no radiators in the flat. I am not from Uk and am chocked - always had central heating and couldn't even suspect a basic thing such as heating is lacking, Basically,…
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How do i find the best tariff without comparing it against my current one
I have a fixed tariff til december 2017 for electric but i'm moving to a house that has both gas and electric so am looking to get a dual fuel tarrif. the problem is that all the comparison sites are trying to compare against my current single fuel tariff which doesn't give me a true reading. So how do i find the best…
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Energy monitor - Free?
Can you get these energy monitors that you clamp round your main cable for free ? I'm with Npower. Thanks
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Economy 7 the wrong way due to supplier reading
Hi. We had our meters read by the supplier recently (Npower), and they advised us to switch to economy 7 as we were using so much more at night, so we switched. I recently started reading it myself and monitoring usage and we were using loads more at night but could not understand how it was so much more. I watched the…
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What's your longest wait? Big Six leaving customers hanging
I know this shouldn't be a surprise, but it's still pretty incredible that companies get away with this. "Power companies are rushing to answer calls from new customers – but leaving bill-payers hanging on the phone for an hour or more."…
