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Gas and Electric Bill dispute
Hello, Sorry in advanced for the long question. Me and my girlfriend rented a house with another girl, our supplier for energy was with SSE, when me and my girlfriend moved out we obviously got our final meter readings sent across to SSE and they sent us a bill for aprox £600. by the time we got the bill me and my…
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Moving home - Do I have to register with exisitng supplier?
I will be moving home in a few weeks. As of about 10 days ago I am now the owner of the new property. Coincidentally both properties currently use Southern Electric for gas & electric. It seems Southern Electric are not cheapest for me so I will be planning on switching. My question is, do I need to tell Southern Electric…
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nPower won't let me leave till bills are paid - but won't take payments.
I'm a little stuck - I'm sick to the back teeth with nPower I've had issues with them for nearly a year surrounding payments. I'm at the end of my tether now and want to leave. Unfortunately nPower won't allow me to leave because of an outstanding balance on the account. The whole sorry affair began ages ago when nPower…
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Despair over customer service
Hi, I've had a pretty poor experience with my energy companies and would be grateful for advice on where I might find better customer service. I was joined up to Spark by my landlord before I moved in. I tried to leave as their rates are so high and transferred my accounts to Scottish Power. The problem now is that Spark…
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Shall I switch my economy7 metre?
Hello there, Until recently we have been on night storage heating which has been quite expensive, me and my partner work full time so was paying a lot for a bit of heat in the morning before work, we have had them removed and fitted rointe electric radiators in, which run off the mains and we can have them on when we want,…
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Energy use
I was wondering what people are spending on energy at the moment. I am an all-electric flat and generally I am using 8-12 units per a day for hot water and heating andhave been for the past 2 or so weeks since the weather turned slightly cooler. Single occupant with two bed flat, and all the rooms are at about 18 degrees.…
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cancelling energy supplier switch
Hi savers, Was switching to eon with the energy club, but as the switch would not be complete in time to get the warm home discount I have cancelled the switch so I should still get it with my current supplier. Now my question. How long does it take to cancel a switch? Both the energy club and my current supplier (Scottish…
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Ethical dilemma: Energy supplier estimated start reading higher than it is.
I have recently started a new tenancy and have received my first energy bill. Looking at the bill, the gas provider seems to be using an estimated value for the "start reading" of around 4000 cubic metres, when in actual fact the reading is nearer 3800 cubic metres. I assume this has occured because the previous tenants…
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Boiler Replacement
My mums central heating will not come on, she is also on pension credit and if I read it right on a web site she may be entitiled to a new replacement boiler. But my main concern at the moment is to get the heating fixed as she is 79 and cant be without heating this weather.
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Heating Engineer Leicester
Sorry this post appear to have posted twice see above
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EON Energy Overview
Who does these reviews of your energy usage ive just had mine done for the next 12 months .What they expect me to use in the next 12 months £1,012 of gas and electricity but guess what the last 12 months i used only £600 of gas and electricity so how comes they expect me to use considerably more .Do they no something we…
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Switch to Sainsbury's disappeared. What now?
In September, I applied through the CEC to switch my gas and electricity from British Gas to Sainsbury's Energy. I got the confirmation email, saying I should be contacted by the new supplier "within a few weeks". Trying to be patient, I've waited until now to give them a call... They've just told me they have no record of…
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Replacing boiler?
Been in my new house nearly 2 months now, and finding it difficult to get my head around the boiler, previously lived in a new-ish house (built sometime in 2000's), with a combi boiler. It's a heat only boiler from 1983 according to the paperwork, with a cold water tank in the attic and a hot water tank upstairs. What I am…
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Should I turn my boiler up to the maximum?
I just moved in to a place and on the instructions for the boiler it says to set the required temperature for the central heating by ''rotating the potentiometer clockwise or anticlockwise''. Do I just turn it up the maximum and adjust the individual dials on each radiator? Each radiator has a dial which you can set…
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Npower Site Down?
I've been trying to get into their site since last night. Anyone else having problems?
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Help Please - Night storage Heaters
I have just bought a property with Creda night storage heaters. So ...lol. One dial controls the damper. I get that. The other dial controls the charge. The charge dial is the bit I do not get. The storage heater comes on at 12 and off at 7. if the charge dial is set to 4, does that mean it is continuously kept at X temp…
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Free Boiler Installation is Rubbish
Greetings all I would like to point out that just about all these misleading guides about getting free boiler installation is rubbish. An 84 year old widow living alone on only her OAP needed a new boiler. For 2 years and following the guides on this site she phoned various Energy suppliers and Heating advice centers in an…
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Using Economy 7 meter only in winter
Do electricity companies allow customers to switch back and forth between use of an economy 7 and standard rate meter? For example, say I use e7 from mid-October to mid-April and then switch back to standard for the rest of the year when I don't need to turn any heating on (perhaps just turning on the plug-in electric…
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I saved money with Scotish Power.
I have saved £82 on my years duel fuel by switching tariff with Scotish Power with "Freedom to move". Anyone can move to a diffrent tariff with in Scotish power before the end of their contract. I looked on energyhelpline.com and a few others and then made the switch to Online fixed price energy January 2016. The tariff I…
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Changing tariff.
At present I'm with M&S energy and have a fixed price till December 14 tariff. I'm a very low user. My latest online bills give me an annual usage of 1358.99 Kwh for gas, and 1326.14 Kwh for electricity. I've done a price comparison on three different websites including Cheaper Energy Club. The top two results are npower…
