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EON - new Build - watch the tariff!
We took over a new build in the spring. We were informed that the supplier for gas & electric was EON and that first meter readings had been passed on to them. We assumed three things: 1 - Eon would have the courtesy to introduce themselves 2 - We would be put onto the lowest POSSIBLE tariff 3 - If this would not be the…
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Another gas explosion in the news.
http://www.bbc.co.uk/news/uk-england-hampshire-30092439 I bet I can guess.
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MSE News: First Utility faces customer backlash as complaints double
First Utility is the latest energy company to face a backlash from disgruntled customers over unresolved complaints... Read the full story: First Utility faces customer backlash as complaints double Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our…
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Changing to monthly bill and changing deals.
Hi, Currently on "E.ON EnergyPlan with Prepayment" for both gas & electric. Not my choice, pre-payment meters were already there when I bought my place. My question is, if I want to change to monthly, do I go about this with my current provider (is there small print to say I must stay with them for a year after they…
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Adding Housemates to EDF bill
So as of recent events I've become dubious of EDF and how they deal with problems, and now have the problem that the bill is setup in my name, although share a house with 3 other tenants. 2 are fine, but 1 has racked up not paying the bill and now owes a considerable amount, so there's always money outstanding on the bill.…
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How do energy suppliers charge different prices for same product?
Please be gentle, I can't find an answer to this anywhere on the WWW: How do energy suppliers charge different prices for the same physical product? When I switch supplier, company A doesn't come and pump out their flavor of gas from my pipes, then company B pumps in their gas.... How in God's name does this even work? My…
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Free Solar Panels
I had a telephone call today from a 'company' claiming they are 'Save Britain Money'. They said that subject to a survey, they would be able to install free solar panels at my property. Has anybody had dealings with this company or similar? I can't help feeling that there's some kind of catch somewhere. Thanks.
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EDF large bill
Hey there, I have received a whooping £2225 energy bill from EDF.... I have checked with my account with them. I know I have paid all my bills on time. There's no way the bill is correct - it is not even the end of the year, and they are claiming this bill is correct! I compared it to last years' final bill; it is…
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Central Heating On 24/7
Is it cheaper to leave the Heating on 24/7 rather then turning it on each day? I've Googled the question but get different answers some say yes and some say no.
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New Green Deal cash - a question
I have my assessment: should I get quotes now to maximise my chances of applying successfully for some of the next tranche of Green Deal cash (supposedly being made available soon)? Or is that something you do as part of your application for the cash? And was cash given for replacement boilers last time round - i.e., the…
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Switch? Also home comfort question.
Hi totally new to the idea of switching and keep reading of cashback deals etc. We are with scottish power at the moment and have been since we moved in. How easy is switching, how do we get an incentive to do so? Also we have Scottish power home comfort so pay £15 a month for boiler callout and annual servicing. Are we…
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Faster Switching NOW IN 15 DAYS
As of Monday 10th November 2014, domestic as well as industrial and commercial customers will be able to switch suppliers in 15 days. Test it out
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Power failure now washing machine won't work, compensation?
Hello, Sorry if this is in the wrong sub-forum. Basically I just tried to turn on my washing machine today and it wont turn on! Puzzled as it has never given me problems before :S So I checked the fuse box no trips, tried another appliance on the socket (it works), replaced the fuse on the power cable of the washing…
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Still trying to cut gas bills? Check your radiators are balanced!
After trying all the usual tricks to save money, I was recommended by a friend to check my system was balanced. Being a fairly new build, I was sure this would have been done, but to my amazement it wasn't at all! Since balancing my system my heating now hardly runs at all and the house is nice and warm with the stat at…
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How to know my current suppliers? Gas, Electricity, wates
Hello, How I can know my current supplier of these services, I just moved and I donot who to contact :( :(
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Which setting is best on my radiator? I don't know which setting is for what
[IMG]http://[/img] I have attached a photo of the dial on our radiators in our house, only some of them have it, but our bedroom is really cold, it has one of these dials on the radiator but need to know the one which is best to keep it warmest? I'm not sure if it's because we have a big bedroom with only one medium sized…
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moved into house with EOn prepayment meter any help???
Hi guys I have moved into a house with a prepayment meter for gas which I did nit realise. I have excellent credit rating and always paid by DD and had no problems. I sent 2 hours waiting to talk to someone and then talking to 4 different people - goodness knows how much that cost me.After making a fuss they did credit me…
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shipperless - what next
Moved into new build in june, set up with Scottish Power - no direct debit ever taken - after various phones calls and checking the MPR databases, it appears that my house is shipperless - I've been in touch with the builders but they are uninterested. I'm a bit baffled what my next move is?
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15month old Scottish Power bill: entitled to bill reduction?
So having begged over the phone and by email and filed customer complaints all if which were ignored, I finally received my electricity bill for the past 15 months from Scottish Power and I owe them £700. Great. Of course it is on the most expensive tariff, because they wouldn't bill me I couldn't set up a direct debit…
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Boiler advice
Hi, I had a local boiler company inspect my boiler on Friday. The news was what I expected the boiler is on it's last legs after 35 years of service (it's the original boiler that came with the house). There seems to be lots of opinion in the press and about 'the green deal' and deals through energy companies but quite a…
