Faster Switching NOW IN 15 DAYS

sky11

As of Monday 10th November 2014, domestic as well as industrial and commercial customers will be able to switch suppliers in 15 days. Test it out

sky11

Potentially more Npower and Scot Power complaints.............................

matelodave

Some can't manage it in 15 weeks

brewerdave

I'm switching from OVO to EON currently. First contact from EON on 3rd November, then allow 14 days cooling off,takes it to today,17th - my online account is telling me that they are hoping to have my leccy switched by 27th ie 10 days from start to finish!!

[Deleted User]

sky11 wrote: »

As of Monday 10th November 2014, domestic as well as industrial and commercial customers will be able to switch suppliers in 15 days. Test it out

Do you work for Uswitch ? I dont think thats going to happen until smart meters are all installed and theres no real advantage in faster switching,4 to 6 weeks is fine.The switching fees of approx £70 is money which has to be paid for and its the consumer who ultimately pays for it.

chile_paul

sacsquacco wrote: »

Do you work for Uswitch ? I dont think thats going to happen until smart meters are all installed and theres no real advantage in faster switching,4 to 6 weeks is fine.The switching fees of approx £70 is money which has to be paid for and its the consumer who ultimately pays for it.

Ofgem press release from the 16th June 2014:

"From the end of this year the time it takes to switch energy supplier will be cut to just three days after the statutory two week cooling off period after Ofgem approved suppliers’ proposals to speed up the process.
The changes coming in at the end of 2014 mean that once the customer signs up with a new supplier they will still have the 14-day cooling off period, with the switch completing three days after. Ofgem has been working with suppliers and DECC to speed up switching times."

The intentions are to have this switch completed within one day by 2018.

I know that a number of the big six implemented this change on the 10th November as per the OP.

NB. I work for British Gas but am posting on this site in a purely personal capacity

brewerdave

Didn't realise the target 17 days includes the cooling off period!!!!
On that basis, EON are telling me currently - 24 days for elec. and 31 days for gas - so well over.

SnowMan

I think the information in the original post is innacurate

This MSE news item summarises the position of which changes individual companies are making early in advance of the end of year deadline for 17 day switching

http://www.moneysavingexpert.com/news/utilities/2014/11/energy-switching-slashed-to-17-days-for-some

Pagett

chile_paul wrote: »

Ofgem press release from the 16th June 2014:

"From the end of this year the time it takes to switch energy supplier will be cut to just three days after the statutory two week cooling off period after Ofgem approved suppliers’ proposals to speed up the process.
The changes coming in at the end of 2014 mean that once the customer signs up with a new supplier they will still have the 14-day cooling off period, with the switch completing three days after. Ofgem has been working with suppliers and DECC to speed up switching times."

The intentions are to have this switch completed within one day by 2018.

I know that a number of the big six implemented this change on the 10th November as per the OP.

NB. I work for British Gas but am posting on this site in a purely personal capacity

When I went to school, I was always taught that 14+3=17

Yet the OP is saying 15.

:huh:

Maybe I need to get myself a calculator? :cool:

chile_paul

Pagett wrote: »

When I went to school, I was always taught that 14+3=17

Yet the OP is saying 15.

:huh:

Maybe I need to get myself a calculator? :cool:

Well I do work for an energy supplier, what do you expect

Seriously though my point was that the new switching times are much closer to what the OP was saying rather than some of the other comments that were disputing what the OP was saying.

I've learnt my lesson and will be more precise in the future!

spiro

It is not a simple number of days, the actual switch is 2 weeks plus 3 working days so the actual number of calendar days will depend on the day you start the switch and therefore when the 3 working days start.