water bill amount - help

mchc

Hello everyone. Can anyone help.

I had severntrent on my door yesterday as there is a problem in nearby river, some dishwasher water!!!

Happily it is not me but, I didn't know my RAIN water goes to river. It comes down pipes into a gulley off to a drain in the back field then the river...

But I heard somewhere you don't pay if your water goes to the river?
Is this correct?

I have been paying over £160 per year for RAIN water on my bill...

Is there anything I can do??

Thanks

Andy_WSM

I think you'd only be entitled to a rebate if the water gets to that river via private drainage. If it goes via a public system (i.e shared by lots of houses and not maintained by you) then it still has to be paid for.