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Moving House and Brit Gas Homecare
We've had the Homecare 200 package since we bought this house and had to have the boiler replaced when it died the January after we moved in. We are told the boiler in the house we are going to (about 14 years old and the original boiler) has been serviced each year by a local heating engineer. If we transfer the Homecare…
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MSE News: Do you use SSE's Economy 10 tariff? You could be in line for a refund
"16,000 SSE customers on the Economy 10 electricity tariff could be in line for refunds because their meters were faulty...." Read the full story: Do you use SSE's Economy 10 tariff? You could be in line for a refund Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it…
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Water help please
Hello, Could really use some help I am a small trader business, united utilities provide our water. We have been a customer since 1995 and always paid on time. They cut our water yesterday saying we are not paying customers They said if we want our water switched back on we would have to pay £1700+vat. It was a scary…
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NPower - backbilling - and no action on complaint
Hello all, I joined Npower on 12th December 2012. Despite regular meter reading submissions, and numerous telephone calls, I was not billed until 22nd Feb 2014. I followed up with additional complaints. I was advised by a member of the complaints team over the phone, that I would receive a credit following the backbilling…
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O no OVO
I was told by EDF that I could get £150p.a reduction in my fuel bill if I joined Ovo.I joined Ovo and my bill went up by £36. Ovo don't tell you your monthly DD until after you are in the contract. The £150 reduction is based on your DD's paid to your former supplier until you join Ovo then they do their own calculations…
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Electricity Monitor
Hi I would like to buy an electricity monitor ( my Electricity provider does not give them away for free ), and wondered if anyone could recommend what is the best at the moment. I have used them in the past and found them very effective, especially to encourage other members of the family. My library was lending them to…
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Comparison Websites
Has anyone found that when they go on these sites and compare electric or gas the comparisons from the companies offer are often not cheaper even though they say they are. I'm on E7 and the top cheapest did have cheaper day and night rates but the daily charges were dearer. So when I put in my own meter readings although…
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N Power debt advice
So I recieved a letter today from Wescot credit services and as I don't have any outstanding debts I'm aware of I rang to find out why they were contacting me. Turns out N Power are claiming I have an outstanding debt from my previous address, however this debt dates to february 2014 and I moved out october 2013. I rang N…
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Free Solar Panels
Hi I was cold called by SEM in Colchester Essex offering completely free solar panels through a new Barclays scheme. Has any one heard of this ?, Is it a lease or loan scheme? Thanks Ian
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Latest eon billing errors
My mother-in-law passed away on 14-Aug-2013, eon were informed of this and were told the property would be unoccupied. Since then the executors have had six bills. Three of them arrived in the space of three days (24-Nov-2013, 26-Nov-2013 & 27-Nov-2013). Two of the bills have hugely over estimated readings. The property…
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LED Lightbulbs - Realistic Savings?
Hello, has anyone got any experience with LED lightbulbs in the home? I used the energy calculator on click4leds.co.uk (you need to download the Excel spreadsheet from the homepage) and apparently kitting out my house with LED bulbs (8 bulbs) would save £179.67 a year over normal bulbs! Are these figures realistic do you…
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New home - Help please!
Hi, I am looking for the best tariff for our new home. We are moving to a bigger house (5 bed/3 bath) so I don't as yet have any comparison. I am considering eOn, as been with them before and they were generally ok. However I did a save search and it suggested M&S or EDF fixed tariff. I'm a bit nervous given their customer…
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E.On
This is a vent probably more than anything, but for those of you with them, a warning. Company I work for has energy supplied by E.On. Couple of months ago I went through cost analysis process and was moving to new supplier. They obviously contacted E.On to do the necessary and were refused, on the basis that we were…
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Npower Exasperation
I'll try and keep this short (I failed :) ) :- I've been a Npower dual fuel customer since 2012 and was on their January 2014 tariff. Ten days before it was due to end I submitted a tariff change direct via their web site to take up their March 2016 tariff once the existing one ended. Received e-mail confirmation of…
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Duel fuel help needed
will be moving into a 3 bedroom house next month, not sure how much the heating bills will be because we only plan to stay there a few days a week , who would you think as the best deal for me ? im also thinking of the deal I saw that sees no price hike till 2018,your help is very much needed Thanks
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Massive bill due to energy company unable to cater for my meter
Hi Will try to keep this as brief as possible. I moved home last June and when I did I asked my supplier (Co-op) to take over the supply as they have always been good value and easy to deal with. When I contacted them I explained my new flat was all electric and gave them the details of the meters. I don't have a day and…
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Incorrect final bill
I posted this question on LandlordZone and thought I'd also try here. :) We moved into a new property in March and I am pretty sure the opening meter reading (given to Eon by the landlord) was wrong, but since we didn't take our own reading I can't prove it. We switched supplier to EbiCo as soon as we moved and it took…
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Fitting smart meters , bringing forward date ?
Wondered if anybody has any experience of getting a date brought forward for the fitting of smart meters ? To cut a long story short , British Gas came out on 02-05-14 ( after giving me a 9 week fitting date) at 6pm ( not the 10am to 2pm time slot ) to change my gas and electric pre-payment meters for smart meters. Spent 2…
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Are there consequences for not complying with energy ombudsman's decision?
Hi all, I got annoyed with First Utility last year and switched to a new energy supplier. First Utility never sent me a final bill despite repeated requests for them to do so, but they chased me for payment of an arbitrary amount of money anyway. They called debt collectors on me so I eventually complained to the Energy…
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magic thermostat.
I was reading a form about cavity wall insulation and one of the statements was that after having cavity wall insulation installed I would be able to turn my thermostat down and still maintain the same temperature. Yeah right! If the thermostat is set at 22 deg C the temperature in my house is 22 deg C, regardless of the…
