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Faulty Meter?
Hey guys, I recently got hit with a pretty big bill by british gas (£190 for the quarter) which might not seem that large but I live in a bedsit, so I figured something was amiss here especially given the fact I live pretty much minimalistically. I recently had some boiler repairs done too and after having contacted my…
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gas bill suddenly back dated how to pay it?
My partner and I split up in March, we shared a private rented 2 bedroom house. I moved out into my own private rented flat in March and since then the gas supplier have informed my ex that they had been undercharging us and sent a revised bill for the past 12 months. This bill is £585 and as it was for gas used when I…
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Eon estimated bill
Hi, I wondered if anyone could suggest anything to help me with my current situation or any advice. I moved into my new house on 29 November 2013. While Npower set up my gas and electricity account, Eon supplied the house until 1 January 2014 - so for one month. I was away on 1 January and didn't take a reading and then I…
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What would it take for you to trust your energy firm?
With energy providers' profits and prices both rising so quickly in recent years, and public trust at an all-time low, energy regulator Ofgem is planning to ask the new Competition and Markets Authority to investigate. Ofgem thinks the low number of people switching means the market isn't working as well as it could. What…
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Prepayment to monthly direct debit ?
Hi am currently on edf prepayment metre for my electric and eon prepayment meter for my gas. This were already fitted when I moved into the property 18 months ago. I was monthly direct debit with British gas in my last property. Can I change and how easy is it? Searches only showing up pre payment to pre payment. Tia
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Greendeal advice - new boiler
hi i had a GD assessment about 1 year ago and didnt proceed ( sourced my own doors etc ) however i need a new gas boiler and im being quoted 3 - 4k ££ My combined gas and electricity bill with british gas is now 220£ per month which is mostly electricity as i heat via wood burning :mad: question is the GD assessment still…
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LCS debt collectors for final Scottish Power prepayment meter bill
Hi I am hoping someone can shed some light on this situation. 9 months ago I left my flat where I paid for my electricty via a prepayment meter with Scottish Power. I was there for two years and had no problems at all. Scottish Power still sent me bills but when I called them it was explained that this is nothign to worry…
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Combi Boiler advice needed
I had a Combi boiler installed a few months ago and I have tried to research the best method of using the heating system but I can’t seem to come up with a definitive answer. These are my circumstances! I live in an upstairs flat that is very well insulated, so recently I have been leaving it on continuous my thermostat…
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Average utility bills - 1 bed flat
I will be moving into my own place later this year. It a one bed flat in a small block of flats. I'm trying to guess what my average costs will be living there. I already know what the rent, service charge and council tax will be. Maybe people could provide some intelligent guesses. More about me and my habits: * Mon-Fri I…
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Active Energy Direct & Opus
Hi, newbie here and not sure if I should create a new thread for this or whether one already exists. Anyway, just looking for a bit of advice from anyone who has been in a similar position. We have just started a new business and taken a small unit. The existing electricity supplier is Scottish and Southern Electric. I…
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Simply Switch claim form
Hi, first time poster so please be gentle with me on this. Also I have tried looking through previous threads and can't find what I'm looking for so apologies if this has been covered before and I've missed it. I switched my gas and electric last night using the Simply Switch link on MSE and received an email from Simply…
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Energy tariff comparison, help understanding.
Can someone explain the following. My supplier sent me a letter advising me of a cheaper tariff I could switch to, and here is the tariff in brief (please excuse the format). Product Expiry Date Early Termination Fee Personal Projection* Tariff Comparison Rate * 31/08/15 No £816.00 13.73p per kWh: electric 31/08/15 No…
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My immersion heater was left on for 3 months HELP!
Can anyone help me? I'm not very tech savvy when it comes to plumping. My hot water tank has been going off a lot for the past 3 months and tonight I opened my airing cupboard to find it boiling hot. I googled it and it looks like the immersion heater has been switched on by my 3 year old for the past 3 months or…
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First Utility won't issue me with a bill after a year of paying them £96 a month!
I'm hoping that someone may be offer me some advice or that First Utility will see this and feel compelled to act. I have been paying £96 a month to First Utility since April 2013 and despite complaining regularly and now going to the ombudsman I still can't them to issue me with a bill. I originally decided to use USwitch…
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British gas overcharging
My first thread but i have to rage. We are with British gas on both gas and electricity. We set our tariff online - how much they can take out each month. We set it this month at £75 combined and had budgeted for this. However today they have taken out £94. This was without notice , we now can't pay the rent and our sky…
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Total cost of monthly bills in a flat in the UK? (excluding council tax/rent)
I am trying to work out how much my monthly expenses will be in a flat in the south of England (not London). How much do bills usually cost per YEAR in a small flat inhabited by one person? I am asking per year because I know they can vary a lot month by month (as energy bills are usually much higher in winter). I just…
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Do the national grid charge a call out fee?
Basically I've been a bit silly..(I blame baby brain) Power went off at 10:30 and I checked the fuse box. Went out thinking that the weather had caused said "powercut" and came back to no power. Phone the grid who send someone out to see what the problem is and low and behold the master trip switch was down... What an…
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Electricity tarifs when changing provider
I have won my ombudsman case against e-On for their rubbish service and part of the deal is to be able to move to a new provider with no penalties. My provider of choice was Scottish Power, but I have hit a brick wall. The electricity meter we have has 4 different rates, but Scottish Power class it as a Economy 7 meter.…
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Electricity "off grid box"
Hi, Has anyone else received unsolicited calls offering to come and talk and do a survey re an 'off grid box'? Sales patter:- could store power and give you cheap / free evening electricity. Went on-line and it strikes me this is only of benefit if you have Solar / generator / ground source power - or if you are remote…
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Cheap Energy Club and Addresses
It seems it's beyond the people at the Cheap Energy Club to input addresses correctly. I live on a road with a lot of flats and live in one myself. I switched to Ovo Energy using the Cheap Energy Club. Today I discovered: 1. The Cheap Energy Club had given Ovo an address without my door number 2. Ovo had sent a letter to…