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The Wrong Electric Meter.
Hi all. I moved into my house in 2003 and it had gas central heating installed not storage heaters. I always thought my electric bills were high.Last month eon rang and told me my meter was running 13 hours out and needed to come over and reset.When I spoke to a sparky on site and told him this we found that I`ve been on…
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Sse
Roughly 4-5 months ago I compared energy prices with uswitch and SSE came top of the comparisons. Not only that but after three months, I would receive a £100 credit on my bill. I gladly switched and was doubly pleased when two days later , I heard from the television news that SSE were bumping prices with immediate effect…
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Green Star Energy
Official MSE Insert: Hi, you might also like to read our Green Star analysis. Back to lilacgirlandi75's original post... Anyone heard or use Green star energy? I have low gas (5698kwh a year) and about average elec (3862) consumption and have checked they come out one of the cheapest for me but bit worried as never heard…
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Boiler has been condemned - can I sue Scottish power home comfort
Hi After numerous call outs to SP, the last one was 3 weeks ago and the boiler was back on the blink within 2 days, I finally called in an independant plumber last week who said that SP had left boiler in a dangerous condition. I paid the boiler maker (Apha) to come out today to try and repair the boiler and they have…
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Gas man says new meter to be fitted
My elderly mother has recently changed to N-power. A man came to read the meter (we know this was genuine as the reading appeared in her online account which we can monitor). Today another man came to the door to tell her she will be having a new meter fitted on Thursday but she's not very good at asking the right…
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should i change meters
Hi all, well its finally happened i can no longer afford to heat my home i am all electric on economy 7 (live in multi story so no gas) cant even use a callor gas heater. I will not be able to use my storage heaters next winter as i dont have the money to use them, i am just managing day electric, i am wondering if i…
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Ovo energy - direct or through energyclub?
hi looking to switch from EDF as april 2014 tariff has ended. looking at ovo. does it make a difference or is it better if i go direct to ovo or through martin's energysaving club? thanks J
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Back Billing (supplier not governed by ofgem??)
I recently received a back-bill request from my energy supplier for a significant period of time. On ringing them up for discussion, I enquired as to why they were requesting an amount for a back bill of greater than 12 months, as by ofgem's directive back bills, if certain specific requirements have been met, back billing…
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British Gas Electricity Bill
Hello all, Few years back I lived in the property for couple of years (2008-2010). As we moved in to rented property the landlord said that there are problems with BG (not billing the property) and we were not allowed to change the electricity supplier at all. When we moved to the property we phoned BG to register with…
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NPower - Annual Bill?
I've just been told by NPower that my next bill is due in October this year. The last one was issued in October 2013. I was expecting one in May, but due to "improvements", it's been delayed. Not happy at all! I'm in credit by a ridiculous amount and it seems totally irresponsible to have an annual bill, regardless of…
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if i switch will i still get my disabled discount ??
At the moment I am with Southern electric but my discounted period has come to an end and im looking to move but I have been with Southern electric for a while and every year i apply for a grant to help pay towards my electric because i am disabled and suffer with chronic pain. Southern electric are now saying the…
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EDF Back Billing
Hi I'm just looking for a bit of advice. I received a bill from EDF in December with electricity back billed to October 2010. They have credited by account with around £200 as they say they take into account payments that I made. I calculated that the charges older than a year before the billing date amount to around £700.…
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Help!! insulation advice please re high heating costs in victorian house
Hi I desperately need to find a way of reducing heat loss from a ground floor flat in an old victorian house. The flat has a basement below and stripped floor boards. I lived in the flat for 20 years and the heating bills have risen enormously. I'm now trying to rent the flat but the first tenant left due to high bills. I…
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British Gas Prepayment Meter
I've had a prepayment meter for gas for about 15 years. It was originally installed because I had run up a debt which was paid off quite quickly. Since then every time I top up the card varying sums are taken off for “debt” even though there isn’t a debt any longer. I’ve brought up this matter with British Gas many times…
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EDF CSPE charges unlawful
This is one for Expats living in France and receiving their electricity bills from EDF (a total monopoly situation in France). On 19th December 2013, The European Union Court Of Justice deemed that an EDF 'tax', known as the Contribution Au Service Public de l'Ectricite (CSPE), was deemed unlawful and that EDF customers…
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Checking gas usage
I have just been trying to use the energy club but when I enter my monthly usage (kWh) it tells me I have made a mistake and I can only enter a maximum of 21250 kWh per quarter. My average quarterly usage (according to British Gas) is 28641 kWh. Does this seem extortionate? I'm beginning to wonder whether I am paying for…
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Green Deal & Free Wood Pellet Boilers!!
I have recently replied to a door dropped leaflet advertising Free Biomass Wood Pellet Boilers that includes the following free items:Boiler; Installation; 7 Year Parts, Labour & Servicing and £200 worth of wood pellets. The representative from the company is visiting later today to discuss as I have been considering such…
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Ovo Monthly Bill
Hi, Can someone eplain to me how does OVO's billing work? I was told I would get a statement every month. I joined them end of February. Last month I had to contact the complaints department in order for them to generate a statement. I was told that I would get a statement every month. I have logged in today but no…
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Instant hot water, good or bad
I have Buderus Logamax Plus GB112 29KW G20 condensing central heating boiler. Attached to the system is a Wilo Star Z15 28w 230w 50hz 1 max 0,3 A which I believe to be a pump. This is plugged into an electricity supply with a timer attached. This timer when "on" provides almost instant hot water anywhere in the house. When…
