-
Cheap Energy Club - Update details of Switch
Last week I signed up for NPower. Got the email today with the Scottish Power £90 cashback deal. So I have phoned NPower & cancelled the switch. How do I go about getting the details updated on the Cheap Energy Club site so I can apply for the Scottish Power deal? It current says I am in the process of switching & won't…
-
New boiler ?
Hi ! Hope I've posted in the right place as I am new on here to posting ! Our gas boiler (for hot water and heating) is 16 years old and we live in a hard water area. Boiler servicing guy has warned us that the boiler might not last too much longer, so we must consider the next step. Does anyone have any advice as to…
-
Problems with switch
I used the Cheap Energy Club to arrange a switch on 21st June 2013 to EDF. Having used other sites in the past I expected to hear from EDF within a few days and the transfer to take place on/around the beginning of August when my existing fixed contract expired. I have still heard nothing from EDF and despite contacting…
-
Gas and Water usage checker
Does anyone please know if there is a site or tool where I can try to work out how much 661Kwh of gas should cost and 9.85 cubic meters of water. It is a long story but I was living in a flat, the management company stole the money that was paid for the utilities and a police investigation is ongoing, I have moved out and…
-
Electricity costing a fortune!!!
Hi We currently live in privately rented accommodation in the middle of no where and as such we have no gas none of the houses in our road they have oild filled GCH. So we have those nasty electric storage heaters. Now the problem I have is that there was a mix up between us & Scottish Power when we first moved in and as…
-
smart meters
been offerd smart meter by utlita im prepaid im with british gas has eny one changed to smart meater
-
Cheap Energy Club - Scottish Power Online Fixed Price Energy November 2014
I just got the weekly email and in it, it said that the Online Fixed Price Energy November 2014 from Scottish Power was offering £90 cashback through the CEC. The Cheap Energy Club website only states £45 - does anyone know which is correct, or am I missing something about how that works? Thanks!
-
British Gas admits undercharging for electricity and now want us to pay them £2k+
Hello there, Got a letter from Britsh Gas admiting due to their computer error they have been undercharging us for electricity units and now want us to pay £2k+ back. Has anyone been UNDERCHARGED and been asked to pay for error caused by the company? Period in question is from 2008-2013. Please answer my questions much…
-
Switching Services - When Selling Home
Hi All, Apologies if this is a bit of a noob question.... We're in the process of selling our home. In the current slow market, we're fully aware this process could happen next week or in twelve months time. I'm just wondering if we switch provider now, does the deal come with us when we move or will we get stung with…
-
Utility Warehouse Demanding Money
I am having a nightmare dealing with the Utility Warehouse at the moment, without wanting to sound overly dramatic, and would probably feel slightly better by ranting about it on here if thats OK. I own a property 200 miles from where I live. On 27th Feb this year my tenant moved out and was checked out by my then Letting…
-
Energy Comparison Websites: Do They Have a Regulator?
Do energy comparison websites such as Simply Switch and Uswitch have a regulator (e.g., Ofgem) that can order them to pay compensation to a user on account of maladministration? If the answer to the above is no, is an energy comparison company accountable to the Office of Fair trading? If so, could it order the company to…
-
empty house
ive moved and want to switch off the gas/electric but im being told i cant i have to leave it connected is this right /
-
Meter reading
EDF will not accept my meter readings unless I send a picture of the meter reading and meter number in Jpeg format. The meter was read week ago by an official meter reader. I am hoping that someone will tell me if Edf can force me to do this? Thanks
-
40% increase in gas consumption.
My annual gas consumption varied between 402 and 482 cu.ft. between 2007 and 2012. This past year my consumption has increased by 40%, which I cannot explain: 1/08/11 to 1/08/12: 437 cu.ft. 1/08/12 to 1/08/13: 609 cu.ft. No changes to my gas installation or my usage of gas have occurred during the past year. I am retired…
-
PV Panel Export rate
I have had solar panels installed for a few months now and have been trying to negotiate with EDF over the export rate I am getting. At present I get the basic 4.5p Kwh (now 4.55p actually) but I believe this is often negotiable, maybe I'm mistaken. Also I am not using anywhere near 50% of what I generate since I am at…
-
Undercharged for my Electricity
I moved to Scottish Power last October on one of the fixed deals. I gave them my meter reading and then they sent a meter reader in to get them too. I have a cheaper night rate. I have just been checking my bills which I only get online so I haven't looked at too closely before as they have all seemed quite reasonable…
-
M&S Energy Santander 123 cashback?
Hi, Does anyone know for sure if the new M&S Energy brand qualifies for cashback on the Santander 123 current account? It isn't listed on Santanders lookup site though SSE is (M&S Energy is a white label offering by Scottish and Southern Energy). No-one at Santander seems sure. My energy ficed rate is up and was about to…
-
cashback
I switched using the link from mmse to British Gas with the promise of £90 cashback.Now i am getting the run around from Energy Helpline who did the switch.Excuse after excuse.Has anyone else had this problem? I have asked the team here to look into it...i am thinking Watchdog!:mad:
-
No bill since switching over
Hi, Just wondered if anyone can help me with our bill issue with Npower. I switched to them from EDF early september last year. Since then I've been paying £88 a month in direct debit for both supplies on a 2 bed detached bungalow. Throughout the year I've provided readings and people have come out and taken readings.…
-
Gas bill in landlord's name - who is responsible?
I have rented for eighteen years and never had a problem with a landlord until this one. I've also always got my deposit back 100%. We have had multiple issues and, eight months down the line, he has issued a section 21 and I am looking for somewhere else to live. However, I have an odd situation I have never come across…
