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£2,500 Scottish Power Bill :/
Hi all, I have just gotten a bill from Scottish Power for £2,500. Apparently they haven't billed me for anything since I changed to them in July 2011. As I hadn't heard anything I just assumed a direct debit was set up and forgot all about it. So this has come out of the blue. Obviously I can't afford to pay it either. I…
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M&S Energy
I want to know what other users think of M&S Energy. I have been doing a comparison for next years bills and are currently with Staywarm because we are both over 60. They offer a good price at £146.91 per month for twelve months with no limit on what you use. M&S Energy are £131.00 per month but their supplier is Scottish…
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Scottish Power charging more that we use
Hi, We bought our 1st home in May and had to use the current vendor’s supplier for 2 months. In 2 months we have used £37 in gas and £43 in electric (£40ish a month), however Scottish Power are insisting that we pay £125 pm combined. When we questioned it they said it was averaged based on the area. The house is small with…
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£30 from Moneysupermarket not received
Hi. I have just switched to EDF energy with the Moneysupermarket link from the MSE site. I am due to receive my £30 cashback at the end of this week. If I do not receive this who do I contact? and how will payment be made - straight into my bank account? Thanks Chris
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Legal dilema - NEVER had a gas bill (or meter read)
I'm concerned about a friend (truly) who despite having a meter, has never had it read or received a gas bill whilst living in their flat for many years. They genuinely thought gas was included as they had previously enjoyed heat-inclusive renting when a council tenant. Now they might have to move and are worried. I'm…
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When to organise switch?
My current fix with EDF finishes at the end of September. Looks like Ill be better off switching to n power at that point. When is the best time to sign up for the switch - now, or wait until 30th Sept?
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Gas bill
I was being supplied with Electricity and Gas for my rented house. I was in that rented house from 1Sep'12 to 13Aug'13 during which EDF supplied my house with Gas and Electricity. EDF did not send me an Energy bill for one year ! After sending them 1 mail and a chaser, they acknowledged their mistake and have now sent me…
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£5 disappeared from prepayment key twixt shop and meter
I'm in the habit of only topping up my prepayment electricity meter when the £5 emergency credit gets low. It had 61p left so I topped up at my usual shop with £5, so that I could then get another £5 emergency. However the meter still showed 61p E, and therefore wouldn't give any emergency. I took the key back to the shop…
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scottish Power Electricity Meter
Hi, I live in London in one bed flat and powered by Scottish Power; I have a digital meter installed in my property with Sottish Power written on it. I moved to this property in January this year and from then until March, which were peak winter months, I was paying £80 each month and I was in credit (i.e they owed money…
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British Gas Energy Trust Free boiler
Hello, Just wanted to see if any one has had any experiences with getting a 'free' boiler through the British Gas Energy Trust. We applied for a grant a few years ago to help with with an energy debt from British Gas. Which we got. Yesterday we received a letter stating " In order to help customers of British Gas manage…
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Changing from electric storage heaters to gas central heating
Hello, I bought a one bedroom, ground floor cottage flat 2 years ago. It only has two old storage heaters (look fairly old, think they were installed by the council years ago when the flat was under their ownership. One heater is in the livingroom and one in the hallway. The first winter was fairly mild so I didn't feel…
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completely lost - dual fuel
Hello. I wonder if some kind soul can tell me what I should do please. For quite a few years I have been very happy on the 'fresh Start' social tariff with Scottish Power. I have been paying a monthly DD for £84 which covered the bills. Out of the blue I received a letter from them dated 19th July 2013, but delivered on…
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EDF Energy-uncontactable, final demand letters but no bill!?
Hi, I was wondering whether anyone could share a similar experience or offer advice... We moved into our new place 4 months ago-just the two of us (no kids, no pets), little 2 bed flat, all electricity with storage heaters and we signed up for EDF on one of these blue motion tariff things. Now both of us work a bit more…
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Free Gas???
Thought my gas supplier was the same as electricity supplier but just got my annual paper statement which just shows electricity. I moved into my new build last year and put both through EDF. Just called the national meter line and they dont have any supplier or meter recorded at my address for gas and I now realise I have…
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Warm Home Discount
I'm just looking at the Warm Home Discount for 2013/14 and it seems that all sorts of people are eligible but once again not us. Loads of disabled people can claim providing they're not over 65 and people who are on income support can also claim. I can't believe that someone who is over 65 and disabled and claiming…
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Change of tarrif-how are the costs calculated?
I'm with edf and just decided to change tariff from my april fix to the long sept. 2016 fix. No problems..but as I was clicking it through I saw that the new tarrif becomes effective immediately. Tidying this up I sent over my new gas/electricity readings for the new bill. NOW...does that mean that these new - to…
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VERY high energy usage but why??
Hi everyone, I am hoping for some ideas/help about my energy usage. According to Britsh Gas my gas usage is 4x the average for a house my size and my electricity is 3x as high. I have no idea why! We only have a gas boiler and for the last 9 months only the hot water has been on cos the heating was broken. I have been…
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Eon and smart meters
Will Eon be fitting smart meters to customers in the Hydro Electric area or will it be Hydro Electric and Scottish Gas who will do that for Eon? Or will I have to change to Hydro Electric and Scottish Gas to get smart meters?
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Help!
Went to visit a possible new flat. Confused by a 'combi boiler. When he put the water on (usually on all day!!) My on once in morn and once in eve! /he said the pressure was low and showed me a very confusing thing! He pulled a cover (of tiles) away and said they you have to unscrew this bit, attach to this and pressure…
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Britsh Gas wont pay us overpayment back despite sending letters saying they owe us :|
Short version we brought a home and moved straight from BG to utiltity warehouse but they have a 6 week moving over period so we were with BG for a short while. Its only £40 but they keep sending us 'final bills' saying we are in credit £40 after they had our final meter readings. We have rang them 3 times over past 2…
