We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Meter reading
Options
Comments
-
have they told you why they are insisting on a photo - as this seems odd to meI am responsible me, myself and I alone I am not the keeper others thoughts and words.0
-
If it was read by an agent, why do they need another reading? Was the agent read incorrect? They can't force you to do anything, but it would be very simple to take a pic on your phone and email it to them.No free lunch, and no free laptop0
-
Thank you for responding.
They say my reading does not match the information that they have.
I sent a Jpeg picture like I was asked to but was then told they couldn't open it and was asked to send in another format. I don't have sufficient knowledge to do this.
I have asked for a senior employee to look into the problem but want to be aware of any things I should be looking out for because I know that Edf can be quite dodgy to deal with. I do not want to be at fault.0 -
Ask them to send another meter readerI am responsible me, myself and I alone I am not the keeper others thoughts and words.0
-
Thank you for responding.
They say my reading does not match the information that they have.
I sent a Jpeg picture like I was asked to but was then told they couldn't open it and was asked to send in another format. I don't have sufficient knowledge to do this.
I have asked for a senior employee to look into the problem but want to be aware of any things I should be looking out for because I know that Edf can be quite dodgy to deal with. I do not want to be at fault.
So what format have they asked you to send it in this time? :huh:0 -
They are now asking for a pdf file.0
-
They are now asking for a pdf file.
Plenty of free pdf creation software available on the 'net. Have you tried googling for some?
Or there are even online free converters
e.g http://www.freepdfconvert.com/0 -
what a kefuffle to say the leastI am responsible me, myself and I alone I am not the keeper others thoughts and words.0
-
I believe that EDF are one of the most responsible and respected energy suppliers that insist on weekly unsolicited calls to your home. We also get regular two monthly visits from EDF cold callers that are so insistent that there product and service is better than any other energy company that I don't really know how I can refuse their wonderful sales techniques. Joking aside have you thought of looking for a different supplier as EDF would be the last company that I would put my business with. I'm sure there will be many satisfied customers but one of them I will never be.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards