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I am disabled but not claiming benefits yet
my husband works so i only claim and recieve DLA would I be entitled to a discount on Utilities? is so do all do it and do rates vary ? :cry: :cry:
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cost to replace pipe between meter and boiler
Just sold our flat and have been informed by the new tenants that there's an issue with the boiler. Awaiting further info but it sounds like the pipe between the metre and the boiler isn't the right diameter. As a result the plumber needs to replace it. Was hoping to see the quote today but nothing's come my way. So, has…
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Scottish Power - Online Account Fiasco
So I switched back to Scottish Power after moving house, which completed two weeks ago. However, I cannot access my account online. If I try to register using my new account number and post code, it says I'm already registered. If I login with my old details, I just see my old account details (old address, old account…
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Scottish Power......
They promised me the earth, but delivered very little. After being with the since November, and paying them £126 a month (because they were estimating my useage (which is my fault because I have to practically empty the cupboard under the stairs to read it)), I've now been told they've under estimated it to the tune of…
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Choosing a Tariff
I am looking for a new gas and energy supplier so rang the energy helpline as a I was interested in the Swalec 2 year Capped Price Plan. I was steered away from that by the representative to the Scottish Power Fixed Price March 2015 plan but am now wondering if I've been given the correct information. The Capped 2 year…
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Moving home - changing gas/elect and best deals
Morning Next Friday we are due to complete our purchase of our new house. The owner has provided who the current gas and electric providers are. So my question is when we call them to state we have moved in are we then contracted to their services? If not when can we change supplier? Also if we do change supplier how can I…
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HELP! Excessive Gas Bill... Confused.
Hi all. I'm looking for some advice on the gas bill which I received yesterday and wonder if anyone could help me? I was a student last year (until 1st July 2013) and our Gas & Electric supplier was Glide, a company used by students so you can split bills individually. They set up a weekly payment of: Electricity £3.87…
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Prepayment in credit
I have a prepayment for both elec and gas. Just got my bill online and my elec is £50.40 in credit and gas is £84.13 both in credit. How can this be? I use a plastic key and a card to top up both my metres at paypoints
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im getting 2 electricty bills from 2 companies help?
Ive been getting an edf bill for the past year its gone over 2k, and im also with ovo which i have been paying on time. When i did the transfer to ovo a year ago i dotn think ovo told edf, ive asked ovo but they cant help.. now im being send legal bill from edf what can i do?
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EDF Switch - advice please
Hi, Hoping for some advice regarding switch to EDF from Scottish Power. I used the cheap energy club to switch to EDF Energy Blue +Price Feb 2015 on 21st June and received a confirmation email from Cheap Energy club. Since this date I have heard nothing from EDF to confirm they are going to switch my energy. I am aware the…
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Does this sound about right?
Firstly, apologies for my ignorance as I'm completely new to this. My boyfriend and I bought our first flat (average 2 bed flat) at the end of January and moved in mid-March. In February I called Scottish Power to setup an account for gas and electricity as they were the supplier to the previous occupants of the flat. They…
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cheap energy club
Hi, I've looked at joining the Cheap Energy Club but it doesn't allow for comparisons of LPG gas - can anyone help with this please or know of where best to look? Many thanks Jo
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Edf online billing - bills vanished
Hello, Briefly, I queried a large credit reading with EDF (my account in credit). Whilst I did that, I also checked in online to verify that the credit amount was still the same and spoke to customer services. While I did that I noticed about 5 pdf bills on record, I didnt look at them. They then debited the credit by…
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Gas cubic feet to cubic metre calculation error
All the energy suppliers use the same calculation formula to convert cubic feet to cubic metres: 114cuFt x 2.83 = 323cuMt. Since when has a cubic metre been smaller than a cubic foot? The correct calculation should be 114cuFt x 0.0283 = 3.2281cuMt. On this basis all who have cubic feet gas meters are being severely…
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E.On - question regards "price protection May 2014" tarrif
I asked my mum whether she was fixed or not for her electricity bill & she said she was fixed. She then told me the other day she got a letter through saying her price was going up from £92pm to £117pm. According to the letter she's on a "price protection may 2014" tarriff. Price "protection" would suggest to me fixed, but…
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Standing Charge :( where to switch to?
Hi, I've been with NPower for years ( yes I know *sigh* ) Recently they introduced a new way of working out the bill for GAS. The problem is, because of the small amount of gas I use per year, I'm now facing a £200 hike. Here's an example from the bill I just paid yesterday... 9th April 2013 to 30th April 2013 = 32 kWh @…
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Co-op economy 7 times
I have been searching for half an hour and cannot find anything that says when the night and day times are. Please somebody help me before I tear my hair out!! I presume they do this deliberately. Thanks!:mad:
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SP Cashback £90
Hi, The MSE Energy Club says I can save money moving to Scottish Power and get £90 cashback. However all over the site it says UP to £30 Cashback, so is the £90 a misprint? SP is the 3rd cheapest in the list however would be the cheapest taking the £90 in to effect so don't want to switch to them to have £30 sent to me…
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Scottish Power: Cancellation Charge
I was hoping somebody could shed some light on this as I'm rather annoyed at the moment. I moved in to my new property on 1st June 2013 and immediately called Scottish Power who were the current provider to the property. I made my intentions clear that I was not sticking with them and had already called British Gas up…
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MSE News: E.on free light bulb blunder to cost firm £3m
"E.on has been fined by Ofgem after it inaccurately reported how many free light bulbs it gave out as part of its Cert..." Read the full story: E.on free light bulb blunder to cost firm £3m Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
