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Electricity back on
So happy - had to tell some one. Couldn't boil the kettle during the 19 hour power cut and am suffering from tea withdrawal. Northern Grid seem to have installed a series of generators down our road (big green things - about the size of a transit van). Does this denote a serious fault? And are the generators going to be…
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Blue + or Other for Combined?
Finally was able to get the readings for our last year readings - Gas - 12733KWH Electric - 8314kwh Half of the year though had limited usage as no one was staying at the house and there were old storage heaters using Economy 7 (now replaced with a gas central heating system). Another factor into what price plan for us to…
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£14+ xtra charge for not paying bill in one go not having direct deb
hi evrryone, i have just had a call from India British Gas's phone centre to tell me that I will be charged £14.54 if I don't pay my bill immediately. They again offered to help me set up a direct debit. I don't have DD's set up as being a state pensioner the money isn't always there when they take it and I get charged.…
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Is it easy to change over in new place?
If I moved into a new place with a key meter for EDF would it be easy to take out key meter and change to Southern Electric for DD? I wouldn't want EDF and don't like key meter. Thanks
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Large Electric Bill
Hi, I've been paying £120 a month direct debit on electricity. I've been living in my house for a year, and only just looked at my electric bill. I'm shocked to see that despite my payments, i still owe £1,200!! It's not estimated, and there's only two of us living here. We don't have gas. Is this a normal bill -…
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Possibly been reading wrong meter for 2.5 years??
Hi guys, Just moved out of a flat we've been in for 2 and a half years. I've just come to get a final meter reading, but someone has scrawled on the wall in the communal meter cupboard that our meter is in fact for flat 43 (we're 41)..?! Now there's always been a wee bit of confusion with these flats - they're all odd…
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LCS harassment
Dear MSE: I have received a lot of letters from LCS. And the tenancy agreement of the flat is under one of my friend's name, i lived there for roughly 2 months, at the end of the tenancy my friend needed to go back to the States for some family issues. So I was doing my friend a favor by calling EDF at the end of tenancy…
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Cheap Energy Club - NPower Switch (Not)
I switched to NPower on 14 June through the club, hadnt heard anything and I know it takes a few weeks so left it until I returned from holiday. Returned on Sunday, on Monday I received a call from N Power advising there had been a problem with the switch through the site and could he run through new tariffs with me. He…
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cheap energy club question - new home owner
i have just bought a house and used this service which suggested one of the npower deals as best for my area and circumstances. it has came to our attention however that the supplier to the home is already npower and we have had a letter saying we are on the standard rate. so my question is, does the switchig service work…
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How much commission is paid to Energy Brokers?
Does anyone know how much commission is paid to Energy Brokers and if customers are not told about this commission payment before switching supplier do you think there a case for claiming this commission back????:cool:
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how the foof do you contact scottish power!
hi, ive just had a frustrating week trying to talk to a human being at Scottish power! (do they have any??) OK background info. we have just brought a house in scotland from a large estate, we are due to move in tomorrow!(friday) there is a electric key meter (Scottish power) . on the meter there is a large debt from when…
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Npower monopoly in my building
My girlfriend and I are buying a 25% share of a flat. In the leese agreement it states that we must keep our electricity supplier as Npower. Is this even legal? Any way around it? For background, it's shared ownership. Gas (for the heating) is included in the service charge. Cheers.
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Electric Meter
Sorry this a question to stop the argument i am having with my son. He has storage heaters but doesnt use them and has switched the meter to them off , but not sure if he can do that.Anyway no electric goes through the storage heater meter.Then he has another meter. He had to call Southern Electric to give them a reading…
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Gas Pricing Query
I have an electric shower, cooker, etc and the only thing I believe I use Gas for is heating. The heating has been OFF for months and months. I rarely turn heating on and its only in Winter. My TV is always on as is PC and lots of digital goodies. Why might my Gas cost always be higher than my Electric? Any Ideas? Is this…
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Unsolicited harassment calls after joining Cheap Energy Club
I Joined your Cheap Energy Club on the 17th of July. After doing so I have began to receive many nuisance cold calls in my home! These persistent pests are attempting to sell energy saving products, so it is hardly coincidence. I am registered with the TPS, and when these callers are informed of this they insist it is a…
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EDF failure to bill. please help
hello there i've been duel fuel direct debit for 14 months. i pay £150.. £95 is paid to electric £55 is paid to gas. now i've been quite happy with this arrangement. however, i rang them as they took too much from my bank this month and left me short for other bills. they were going to refund me the extra they took and…
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OVO Offered Fixed Price for Renewal of Green Energy Plan But Now Will Not Honour!
Please help... I had an email from OVO Energy offering a Green Energy Plan contract renewal price for electricity of £0.1189 per unit but when I called to renew they said it was a mistake and actual rate is £0.1368 per unit. If they put the offer in writing do they have to honour it?
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Economy 7 and 10 Times
Hi, Is there anyone who knows what the Economy 7 and Economy 10 hours are for people in Yorkshire. The electricity companies say it varies according to Electricity Board Region, however I have spoken to Northern Power and they have advised me to ask my electricity supplier. Why is this information so secret? Surely you…
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NPower Problem
Hi everyone I moved into a place of my own on 6th April and I phoned up NPower at the time to give them my meter readings and set up direct debit etc. Since then I have not received any correspondence from them with my account number etc and they havent taken off any direct debits that were agreed. I was just looking for…
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Scottish Power Customer Service & DD Issues
I've just got off the phone to a Scottish Power manager and to be quite honest I'm pretty livid. I could do with some advice with what to do next. Here's what's happened: 15/07 - Scottish Power randomly put my Direct Debit for gas up from £20 to £46. My account is already £50 in credit and as I am living alone and going…
