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Help. We currently have a power cut and my alarm wont stop
hi guys. in desperate need of help here. My whole street has had a power cut and our alarm is going off and wont stop. the electricity is still off and has been since 5am!! i have rang electricity north west and they wont come out as they need more than me to complain before they do anything. does anyone please have any…
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Help. We currently have a power cut and my alarm wont stop
hi guys. in desperate need of help here. My whole street has had a power cut and our alarm is going off and wont stop. the electricity is still off and has been since 5am!! i have rang electricity north west and they wont come out as they need more than me to complain before they do anything. does anyone please have any…
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British Gas - no gas connection
Another huge company that surprise surprise is bad at customer service. Lived in my flat since 1993 and have never been connected to gas supply and for about 10+ years British Gas insist on sending me estimated usage bills and every time I have call them and explain again and again that I have no gas?! They still send out…
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Husband ran up bills - who is liable?
Hi, I have just split up with my husband after I found out he was having an affair. We'd had a rough few months, he had been stealing all my money, disappearing for 2 or 3 days at a time and generally acting strange. Since he has been gone I've found out he was in arrears on pretty much everything. He had been hiding his…
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6 month gas bill on pay as billed
As the title says, I am not complaining the amount of the gas its actual reads so no complaint there however... we moved in on oct 2012 and just got "our first bill" in may thats 7 months gas bill given to us with under 14 days to pay. My potential resolve and whilst I would love the ideas of others is to offer a portion…
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Eon/NPower gas meter reading
Hope someone can help me out. I moved into my new property in June 2012. In September 2012 I changed my gas from Eon toNPower. I gave NPower a finalreading. When I got my bill from Eon itwas huge (£600+) for 4 months. Afterignoring it for a while (sorry bad I know) I finally got in touch tocheck. I found out that I had…
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An interesting idea , but is it legal ??
Basically my deal is up soon on my Gas and Elec Tariff. Obviously the new tariff will only be going in one direction, namely up! If I stick with my existing supplier, and overread my meter before the tariff changes, am I breaching any terms and conditions and being fraudulent, or am I basically being prudent and bulk…
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Extremely high gas bill
HI Guys, Im new to the site and was looking for some advice. I currently have gas and electric supplied by SSE through a monthly direct debit. I moved into my current house (3 bed, detached) about 18 months ago. After 1 year of living here (November 2012) I receive my bill to find I am using more gas than im paying for and…
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british gas making friend pay someone elses debt
my friend recently moved into a property in kirklees from a bradford traveller site to get away from trouble there. unfortunately on the property gas meter there is an outstanding debt from the previous tennant of nearly £2000 for every pound she puts on the meter she gets 10p worth of gas another 10p goes on emergency…
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Feed In Tariff Switch
I am an Npower customer who has just been presented with a 9.4% price hike from July on the Energy Online January 2014 tariff and am not happy. So would like to switch. However I have solar panels and am on a FIT tariff with npower too, does this stop me from switching?
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Standing Charge
I have just had an electricity bill for £19 of which only £3 was electricity, the rest was standing charge. What justification can there be for this? All the wires, switches, distribution board etc belong to me not them. I'm responsible for their purchase and maintenance, so what can they be charging me for, even when I'm…
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Gas bill help
Hi all this is a big one il try and keep it brief ok , moved into property in the oct 2009, had other issues to long to explain. had 3rd child whilst there baby slept in box room that also housed the bolier. Huge old thing. Anyway in the feb of 2010 got my gas bill in for around £400/500 I called to speak to adviser…
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British Gas Security
Just moved into a house with a British Gas DSC Classic PC1565 installed in the property. Last occupier left the master code to stop the annoying bleeps when they went off, anyway the bleeps are going off every 20 mins now. I called BG and got through to Dyno- Security, who said they would dismantle it for between £80 and…
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faulty meter
Any help here would be appreciated... On the 15 April this year we had our gas meter changed because it was faulty , was making a loud clicking noise for months but we never bothered about it till the morning of the 15 april when there was no hot water to shower with . Guy came out , checked boiler and said meter was at…
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Question for the eon rep
Unfortunately I have been unable to keep up with my utility payments and eon are now applying for a warrant to fit pre payment meters/ disconnect :sad: my question is will I get any notice of when they are coming with the warrant or could they just come anytime? I'm terrified to go out at the moment, my landlord will go…
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Advice sought please re energy suppliers inability to communicate with customers
After 5 years with EON(hassle free) I changed my supplier and NPower took over my supply on the 13th of March.They have all my bank details,dd set up and they said they would send me a bill after the first month. Over two months have passed now and I have heard nothing,should I contact them or wait and see how long they…
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SSE anounce bumper profits
SSE to day announced Operating profits at its retail operations were up 27,5%........ This is shocking considering they lost 80,000 customers over the last year. http://www.bbc.co.uk/news/business-22621147
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NI power announce 18%price hike.....
A massive increase.... is this an indication of what might happen on the mainland? http://www.bbc.co.uk/news/uk-northern-ireland-22616090
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Npower bullies
Hi, I received a threatening letter from npower. The letter says that I should ring to book an appointment for a gas meter safety inspection as they have not been able to gain access to the property. They say it has been more than two years since the last inspection. Note that they have already been on 16 March to do this.…
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What day to switch!?
Hi there, I'm planning to switch from my Scot Pwr contract ending June 1 to EDF Blue. There is an exit fee should I leave SP before that date. Question is, if I use an online switching agent - do I have to wait until June 1? Or can I do it now and just set the date of cancellation? Wouldn't make sense to pay exit fees for…
