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Energy

Archives for May 2013

Leasehold flat - gas meters mixed up
edit as no longer need info
Crystal Fires Montana Royale High Efficiency Gas Fire (3 Sided) Remote Control
http://www.hotprice.co.uk/crystal-montana-royale-3-sided-gas-fire Hi all, I am looking to save fuel costs by changing the gas fire from an open gas fire to an up-to-date 81% energy efficient gas fire. This one seems to come with a remote control for an extra £150. Are the remote controls reliable? You need to buy the…
British Gas out of contract prices!?
hi need some advice plz! we have just bought our house from our previous landlord. He had been using British Gas for electric and gas on a business contract. We bought the property on 23rd April 2013, and decided to go with Swalec, thinking there would not be a problem.(!) After a lot of to-ing and fro-ing, and objections…
Question for eOn company representative regarding meter reading when switching tariff
My current eOn energy tariff (Fixed Price Saver June 2013) expires tomorrow so today I switched over to their Fixed 2 Year v3 plan. My online account says the end date of the Fixed Price Saver June 2013 is 31/05/13 so I selected 01/06/2013 as the date that I want the new tariff to start. I am wondering if I should have…
Enact Enery another company gone under
Hi just to let everyone know, The Company Enact Energy has gone into administration and has made their staff redundant. If you have any dealings with, Tesco Home Insulation, M & S Energy, Enact Energy. Please contact them and find out if your going to get your solar panels / home insulation. I have a friend who works there…
price rise by Npower?
my sister recieved a letter today saying 'Energy Online January 2014' tariff with Npower is going to rise by 9.9% can she reject the price increase and move to another company ('Energy Online January 2014' tariff as a cancelation for both gas n elec of £30 each if you leave before jan 14) free of charge without incuring…
My Eon tariff is the cheapest in the country according to SP
I am on Eon warm assist tariff and am quite happy with Eon. I've just had a call from Scottish Power, I thought that was all stopped, and he asked the usual questions about my energy supplier. I told him that he was wasting his time and he could not beat my tariff but if he wanted to waste his time to go ahead. I'm retired…
Fixed price tariffs not genuine from Npower!
I'm on a dual fuel (gas & elec) 'Energy Online January 2014' tariff with Npower. When I signed up for this it was on the basis that the prices were fixed until January 2014. Today I have a letter from Npower announcing that they are increasing the prices they will charge me from 1st July this year; gas goes up by 9.8% and…
Cheap energy club
I can never ever get this site to open (apart from once to register) - tried every browser . Does it still exist, does it work?
Economy7 wiring
Hi, I am new to the forum and have been reading many posts about economy7 meter reading problems as I experienced some when we moved at the end of last year to a Victorian house that has some old and some more recent wiring. I have not had economy7 before so I am a bit confused as to how it works. My question is how does…
have we been overcharged for gas? faulty meter?
We have over the past year or so been seeing bills which were much higher than expected. I chalked it down to price rises, but the recent bill we had has made me stop and think something is up. I was hoping someone here may be able to offer some advice? So we have just received our bill for three months from January 15th…
EON standing charge increase for a change we did not request
Help! When we moved into our house 6 years ago we were charged for our house and our garage (30 yards away with a different address) as one bill and one standing charge. After a year or so Eon said they would prefer it if we had a separate bill for our garage, but they assured us we would never get a standing charge for…
Advice: What is this letter?
Hello, im new around here and im not sure if this is the the right place for this so please move the thread if its not. Today my mum received a letter through the post. Its addressed to her at our address. but is from a debt collection agency asking for £2500 for electricity bills for an address that neither of us have…
Switching - why is my tariff not available to select?
Hi, I'm wondering if anyone else has been in this situation and what you did about it... I'm trying to do a comparison of all electricity only tariffs as I know that I am currently paying too much and want to find the best deal for my usage. However, none of the switching sites I have been to (uswitch, energy helpline,…
EDF Energy Overcharging…. Now Resolved.
I put a post up a short while ago seeking advice after I had discovered my energy supplier had been overcharging me ever since I joined them six months before. After fighting to have the overcharged amount refunded I was offered £60 as an apology. I didn’t think this was adequate as I’d had to spend a considerable amount…
Ovo overcharging VAT
Just a word of warning to anyone with OVO I have just been informed by them that they having been charging me 20% VAT and the climate change levy, they have refunded me ( I need to check to make sure it is all correct ) but I would check previous statements just to be sure.
Not-for-profit and utilities
A not-for-profit organisation - Church/Parish Rooms, is currently on a business tariff with a utilities company; we don't use enough power and they wish to switch us to a higher tariff; does anyone have experience of registering a NFP/Charity on very basic tariffs please.
Ovo credit refund
I've seen lots of posts about ovo and refunds, but none answering mine. Basically, I've built up a credit of £80 which I'd rather have in my pocket than sitting with them. I asked for a refund, but they wouldn't give me the full amount as they have a policy for DD users which require that you remain in credit by one months…
Official MSE Economy 7 Guide discussion
Hi! This is the discussion thread for the Economy 7 Guide Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide . Thanks folks, Marcel
British gas off peak electric not working
Hi all I have a real problem that the off peak water heating on my immersion heater does not appear to work. Been checked by electrican and all appears to be working ok it's just in the morning there is not hot water when off peak in on. Any ideas why this would be...currently with British Gas /Prepayment card. Many thanks…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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