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Ovo overcharging VAT
Just a word of warning to anyone with OVO I have just been informed by them that they having been charging me 20% VAT and the climate change levy, they have refunded me ( I need to check to make sure it is all correct ) but I would check previous statements just to be sure.
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Are they sure they didn't think you were a business user? Businesses are charged VAT @ 20%.
Why have you waited to be informed by Ovo? The VAT rate is clearly shown on the first page of your monthly statements.
They produce a statement every month and send you this in pdf format by email.
If you suddenly stopped receiving your monthly statements after renewing your tariff for another year, then surely that would be the time to contact them. I'm sure they would send you another copy by email on request.
20% is correct for a business tariff.