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Should we stay or should we go?
I know the song is in your head now :) Anyway, on to my question... We're just looking at Gas and Leccy Prices due to the rise soon. I've checked around and First Utility is the cheapest for us by £70 a year. But I'm guessing this isn't a fixed rate, only standard variable one. Or we could stay with Npower and move to a…
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Feed In Tariff payment problem
Hi, I recently swapped suppliers by following suggestions on the site and am now with OVO. Given their green credentials, I was a bit shocked to be told by them that I can't claim my FIT payments from them. I'm not sure what to do now, can anyone help? Thanks Lynne
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£4,500 Electricity Bill
Have just received a £4,500 electricity bill - and worried it might actually be right! Hoping someone can shed some light. Moved to our current supplier in Jan 2010 and gave them an initial reading of about 5,500 units. We have a past bill that says Actual reading was around 9,200 in June 2011. Latest bill says Actual…
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Prepay meter but don't know who supplier is
I've just moved into a flatshare where there is a prepayment card meter for electricity. I was interested in checking online to see if there are cheaper suppliers but I don't know who we're with at the moment, nor how to check. The person already living here hasn't a clue either, so how would I be able to find out?
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Improve the efficiency of an all electric property?
Hi, Looking for some advice please - apologies for the length of the post! Recently purchased, so we've no idea of current running costs, one bedroom first floor flat (built 1987) in a 3 storey building located in NE Scotland. Well insulated, small windows, good cold water pressure, all electric (mains gas not available at…
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Definition of White Meter Electricity
I am wondering if someone can shed some light on white meter electricity for me please (bad joke, sorry!). I've lived in the same flat for many years, and have always assumed that the white meter rated electricity, related to any units used within a particular timeframe overnight, both stored units (storage heater and hot…
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high gas prices!!
hi, i am hoping that somebody can help me as i have absolutely no idea what is going on. last year i lived in a semi detached 3 bedroom property which was much bigger than the one i live in now, i paid £80 a month for gas and electric and never had any problems with high bills. last september me and my husband bought a…
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Door to door free insulation - scam?
I own my house, and am not on any qualifying benefits. Twice today I've had people calling at the door, telling me they can offer me free loft insulation through Nationwide Energy (though in both cases, they actually worked for a different company - two separate companies - touting for business for NE). I pointed out that…
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Johnstone insulating paint lies
They sold me a can of JOHNSTONES ANTI CONDENSATION and INSULATING PAINT for £58.00 hard earned pounds I had used another brand before so new that in a few weeks my conservatory should be warmer but no it had no effect. A complete wast of time and a rubbish finish at that! So i called johnstones and asked them what…
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edf billing error
I moved house last month and have just called edf to cancel the dd on my old property and give them the final meter reading. I was told i had a £720 final bill despite having had a direct debit in place for the duration of the account. On closer inspection it seems that although the dd was active with my bank edf had not…
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EDF Instalment Issues!
About 18 months ago I set up an instalement plan with EDF to pay off an outstanding balance while also paying for my current usage. The instalement was £24 p/month and £41 p/month for usage. This plan is due to 'finish' in May 2013. In december I noticed that there was a credit of £119 on my account. I contacted EDF and…
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Green deal - to do or not to do
background, house owned. Have combi boiler (timing broken on it) gas and electric we pay a total of £180 a month semi detached 2 bed ex council house.. Heating always on full ( even at night) house is never toasty, radiotors may be burny to touch but don't seem to heat house in fact I would say the house is pretty cold.…
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Record for switching?
What is the shortest time any member has been with any power company before switching? I was informed by Eon that they will be charging me a standing charge for my Gas.As a low user I worked out that this would raise my annual bill from around £25 a year to over a hundred for the same amount of Gas.Because of this I…
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Advice needed - extremely high gas bill
Folks, We have just received our quarterly gas bill from Southern Electric, which is an eye-watering £690!!! Our house is a (large) 3 bedroom Victorian end of terrace. It is double-glazed throughout, and has new loft-insulation installed. The property actually has two boilers - an old Brittony IIT for hot water and a…
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Prepayment meter charge per week
Hi everyone Have just checked my prepayment to see if my debt has been transferred over as I had arranged to pay it off at £10 per week. It has gone over and it says the debt amount and debt charge of £10 per week but it also says charge per week is £12.?? ( can't remember off hand) Just a bit worried ill credit the meter…
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Econ 7 meter issue, what to do
Hi all Me and my lovely wife moved into our flat 2 months ago, we have found out we are one econ 7 meter. We were not told by our landlord or agent, in fact they dident even give a meter reading for the night meter. Any how I have changed firms from eon to coop as eon were very dear and wouldent even offer a econ 7 rate.…
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Annual electricity usage for two bedroom bungalow
Can any one please help or advise? I've lived at my present home for 10+ years and always struggled to understand my electricity readings. My last statement (this month) advises me that annually I use 8140kWh of elec over 12months equating to approx £1270 - so £105per month. ** this also includes my economy 7 usage ** Does…
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Scottish Power doublecharging by mistake
I have discovered that Scottish Power, probably due to an error in their system, double charge their customers. Here's a snapshot from my bill history to illustrate this: Date Bills/Charges Payments Balance 18/03/13 £184.07 (actual) ---- £345.52 in Debit 14/03/13 £161.45 (estimate) ---- £161.45 in Debit 15/12/12 ----…
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Npower shocking service help please
Can anyone please give me a number that somebody will actually be able to help me on. Four times today of 19 minutes each on hold, then to be disconnected. Final time call answered and told they can not take my call. Lots of laughter going on in the background. Wait time has been 1 hour on the recorded message, I can not…
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Rising Energy Prices
I've been researching these price rises. This is just my opinion, take it or leave it. But I've been in the energy industry for 13 years. It seems to be quite simple: oil is becoming scarcer due to growing yearly demand abroad. As oil gets scarcer its price tends to rise over time. The general rule being doubling roughly…
