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not hot hot water - cause of high gas usage?
just over a month ago i swapped gas and lec suppliers. we now have our gas with npower and according to the usage i put in from previous bills have been given a monthly dd of £35. i just checked my online account as a meter reading was taken last week and we have used ~£150 of gas in one month and 3 days. i have checked…
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Energy bills to rise £100 next winter
Just when you though it was coming up to spring, start saving http://www.telegraph.co.uk/news/politics/9946562/Energy-bills-to-rise-100-next-winter-official-forecasts-suggest.html
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Standing Charge
Hi Everyone. I've just had a letter from my energy company telling me that from now on they will be charging me a standing charge. This is aparently an attempt to simplify my bills. As I am a very low energy user I have always opted for the no standing charge option on my bills and yes before anyone says, I know I am still…
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Do all boilers have Eco Mode?
We've moved into a new flat, and we can't for the life of us seem to find 'eco mode' on the new boiler! Even the instruction manual is confussing and doesn't seem to explain/say it. We want the boiler to not heat the water up constantly, just when we use it, as we hear it coming on numous points at night/in the day warming…
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First Utility casback ?
I will be switching to the first utility ISave fixed v7 tariff from my current duel fuel provider Npower in the next few days are there any cash back sites i can go through to obtain cashback when switching to first utility ? thanks.
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first:utility - poor customer service systems
Has anyone tried closing a first:utility account? I sold a house & tried to close the gas and electric account. I try to fill in the relevant on-line form on their web site, but have to call Customer Services: the form insists you provide not only the name but also the phone number of the new owners. They won't supply…
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npower - inappropriate meter
I pay the utility bills for my elderly mother in respect ofher one bed flat. She has electricity only with night storage heaters, thesupplier is npower and she has an economy 7 tariff In Sept 2012 her meter was changed after the old one wasdeemed faulty by an npower engineer. After a few months I noticed that the meter…
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Stupidly high gas usage
Hello I have had a good look at my bills the last few months and realised my gas usage is stupidly high. We live in a 2 bed terrace, 3 of us (OH and 8 month old), use bath and shower (apparently the shower is gas?), gas hob and gas oven (although we have invested in a halogen oven this month so use that instead most of the…
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Gas meters
I'm considering having a gas meter installed, can anyone tell me if it can save me money.
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Haven't paid NPower since Oct '11, help!
Hi all, As per the title really, I moved into my current flat in October 2011 and have thus far never paid my electricity bill. I've been in a difficult situation personally and financially due to ending a long term relationship in mid 2011. I am now looking to sort out my debts and start with a clean slate. NPower first…
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What is the Corgi version of a Gas Safe Certificate?
I wonder if you can help. A friend is in the process of buying a house, in 2006 the vendor had a gas boiler fitted. The solicitors are asking for the Gas Safe Documentation, and they are saying they don't have any. My friend is due to be married in a few weeks and is meant to be moving this week and this lack of…
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Do my bills and usage seem high to you?
This is my first mse post so i'm hoping someone can help! We (husband, 10m baby and myself) live in a 3bed semi. Eon provide our gas and electric (Eon Energy Online) and we pay £167 a month and they produce a bill quarterly once we submit meter readings. I've reviewed our usage from 2011 and compared it to 2012 and it said…
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Narrow cavity wall
Can anyone advise? Salesman/surveyor came round yesterday and said I was eligible for free cavity wall insulation under the ECO scheme. I am not on benefits and not in a qualifying postcode but because my cavity walls are 49mm wide then I do qualify as they are "hard to treat cavity walls". The work is to be carried out by…
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Times are ruff
From the Daily Telegraph: 12m face higher energy costs for pets Millions of pet owners are paying the price for pampering their pets with millions keeping the heating on - and the radio - during the day…
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Objection from Scottish Power - Two Meters?
Hi all, Hoping someone may have come across this before. After the latest price hike from Scottish Power I shopped around and switched to Co-operative Energy. They came back to me saying Scottish Power had raised an objection and I needed to speak to them on it. I did so and they claimed that because I have two meters and…
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Cheaper Energy Together
https://www.cheaperenergytogether.org/ Anyone knows anything about it? Cheers Mike :)
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Switching tariff with the same supplier and avoiding exit penalties
Hi, I have read in the forums that when switching to a different supplier it takes about 3 - 5 weeks. However, if switching to a different tariff with the SAME supplier does it occur instantly or is it 3 - 5 weeks also. My current deal with nPower (GO FIX 10) ends on 8th April and according to the switching sites the best…
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Big Energy Switch
Does anyone have any knowledge of the 'Big Energy Switch'? I live in Sheffield and they are having one soon and some 35k people have signed up. Google 'Big Sheffield Switch' and hit the first link (Sheffield City Council) if you would like to see a full explanation. Basically, I think I like it works like 'Groupon' style…
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Energy bill spiralling out of control - help!
I hope anyone can help! Our energy bill has been spiralling out of control during the last year or so. We have just received our new bill and are now due to pay £193 a month - £60 more than before! - which we think is ridiculous and something must be seriously wrong. We have checked all the metre readings (my OH went as…
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npower Tariff Change
I'm having an ASHP installed so my gas consumption will drop dramatically to provide cooking only. Using the Energy Club, I switched to npower's Go Save tariff. I went on stream less than a week ago on the 14th. Now they have changed the tariff structure and my potential bill will TRIPLE. I rang them and complained that…
