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Scottish Power phishing email?
Hello, I switched energy suppliers around 6 months ago and have been submitting meter readings, paying bills etc with no problem. Important note: Neither my previous supplier nor my current supplier is Scottish Power. I have never had anything to do with Scottish Power. For a while I have been receiving emails purporting…
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Not sure whats going on with our gas..
Weve recently moved into a new house. Both gas & elec are with EON who we have never used before. We have an old fashioned elec meter and a digital gas meter. We have just recieived our bill dated 2nd feb-13th feb it totals £71.45. Bearing in mind we didnt actually move into the house until the 9th (got the keys on the 1st…
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EDF billing period
Hi guys,I am a bit confused with EDFs billing period.I pay by monthly dd and I am on the April 2014 blue price promise.Although I pay monthly it looks like i am billed every 6 weeks is this normal.
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British Gas Business Electricity Warrant
Hi, I currently run my business from business premises as a sole trader. I have outstanding debt with British Gas for my Electricity Supply. I have received a letter from a third party company stating that they will be applying for a warrant on the 13th March 2013 to cut off the supply. I have been debating whether to…
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Topped £75 within 10 days pre paid meter help!!
Just moved in to a new property and already I have topped up £75 in 10 days with southern electric. It is on a 2 bedroom flat and SE says it is correct and there is no debt on the account? Please help!
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Money saving mobile app!
Hello MSE'ers! I read a thread on here a while ago which I have been thinking about recently, unfortunately I cannot find it anymore. The person posting mentioned having a mobile app which told him which electrical units were in use in his office, so he knew where staff had left the lights on etc. I have been thinking to…
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Does being in credit earn your fuel supplier interest which they keep?
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in debt with eon
Morning people I'm sure my story is that much different to others here but I need peoples advice! ok, so this is my first year on benefits and I know nothing! I had to unfortunately leave my husband as he became abusive to me and my son (I was luving in Egypt) took me 3 months to escape with him and arrived back in England…
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First Utility con
Hi guys, I have been reading various posts regarding this and I don't seem to be the only person. Basically my mother an father are OAPs and they have switched to FU as they offered a very attractive £50 a month for gas. 3 months down the line they have now emailed saying that the monthly bill has risen to near £190!!…
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Challenging EDF bill
My parents are with EDF and they pay a set DD every month; however I have found they swapped from pre paid meter to DD before they changed to gas central heating. In the summer their DD was £35 and in Dec it went up to a whopping £81, despite them being £90 in credit at the end of the summer when they received the…
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Scottish Power - Direct Debit woes
Hello all I used to have prepayment meters - wish Id kept the bloody things now lol. anyway I swapped over to direct debit meters for both Gas and electricity. I am a single male, living in a 2 bedroomed terrace and spend 85% of my time out of the house, come in go to bed, get up and go out. My monthly dual fuel bill till…
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Day & Night Electric meter mix-up
Hi I have just found out when providing my electric supplier with an up to date meter reading that my day and night rates have been mixed up since we moved in 6 years ago. I am waiting for the supplier to contact me once they have "reviewed" the problem. I am fully expecting them to come back to me and request payment for…
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electric account transferred without knowledge
Hi can any one help , not sure if posting in the correct place. I am part of a charitable company of volunteers that have taken over the running of a local community hall, obviously picking up all the utility bill etc. we have various user groups that hire areas of our hall complex and pay us weekly rents (inclusive of all…
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Electricity usage
I have recently acquired e on as my supplier and just wanted to check if my usage seems ok or high... From 13/11/12-20/2/13 I have used 909 kwh. That's 9.09 kwh per day. I wondered if that's low/avg/high usg? Many thanks
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Recently Switched to Npower
I've recently switched to Npower (December) and I was wondering if anyone was having the same issue: My electricity meter and reading is showing when I logon, however my gas meter isnt showing. I've made several calls to Npower, who at first told me to wait 28 days as the account was still being set up. Then I rang again…
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Cost of Moving Gas Meter
We need to move our gas meter approx 2 metres as we are having an extension built and moving the kitchen. The gas utility company (Southern) has quoted us over £800 which sounds like a lot for this. Anyone had similar experience?
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Scottish Power - Idiots - Poor Customer Service
Hi there everyone I need some advice I have been trying to get Scottish Power to change my prepayment meter over to a direct debit for the last 2 weeks I have rang up about 6 times to get this done and each time they say can they take a contact number and they will phone me within 15 minutes for the credit check. This…
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Cheap energy club - lack of contact
Had an email a week ago thanking me for switching. I was told my application is in progress. But nothing since. Is this par for the course ??
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Upgrading electricity supply
I live in a Victorian semi-detached house converted into 4 flats. The electricity supply to flats (before the fuse) is overheating and with bitumen dripping from the header supply. It has been like this for years. EDF have told us we need to upgrade our supply from the street to three phase (which seems excessive). This…
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Which company to go with for 4 months?
I've been with npower for 9 months, worst customer service ever. 9 months is how long they took to pay cashback from topcashback. They took 4 months to set up the account, and are still refusing to send bills on the dates they said they would. I've only used 1,000 kWh of gas over the past 9 months and about 1,500 kWh of…
