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Advice on timing of switch please
I'm currently on EDF 'fix for 2012' so can't move before 31st Dec 2012 (or I have to pay £50 penalty). On that date they will move me to their expensive std tariff - unless I tell them before that that I plan to leave, and then the new supplier contacts them within 14 days. I know switching takes 4-6 wks, but am struggling…
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MSE more vocal on energy hikes?!
Over the years MSE has been a massive help to me and i'm sure thousands of other users. Just one gripe, everytime energy firms hike the prices (usually around this time of year) all we seem to get is advice on how to try and "beat" the increases and no real mention of how the companies are allowed to get away with the…
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Sainsburys Price Check January 2014
Hi, I was just accosted in my local Sainsburys and offered the Sainsburys Price Check January 2014 energy plan. I didn’t sign up to anything, but the offer seemed quite favourable. I’m currently with E-On, and as predicated on here, their prices are set to rise in January. Im paying around £95/month for Gas and Elec with…
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Bills sound a bit high...
Hi there, I took on the lease of last October of my tiny 2 bedroom flat in an 18 month old new build (so efficient with double glazing, solar panels etc) My electricity bill to date has come to a total of £480.. Is this a bit steep? I am very careful with turning lights off, use only energy saving lightbulbs etc.. I am…
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supplier
hi i wonder if someone could give me some advice. my parents are over 65 they have a prepayment electric meter with eon and pay approx £15 a week and pay gas by direct debit which is £75 a month with british gas. i live with them and due to illness am on higher rate dla. we know we should change suppliers to find a better…
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SSE Gas
I had a huge bill 4+ years ago and complained i felt it was wrong, 15 days ago i get a call about my meter, somehow it has been read wrong for 4 years! resulting in a £1200 credit on my account, any advice on what level if compensation i should ask for? i have been unemployed for some of the period but still made the…
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Terrible customer service from First Utility
I recently applied to change my gas and electricity supply from BG to First Utility on a fixed deal till March 2014. I worked out from their figures that my annual spend would be approx £1041 and that would require a monthly direct debit of £87. Things started to go wrong when I received a letter from FU to say that things…
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Early bill from British Gas, switching to EDF not completed yet
On 13 Nov I got an email from British Gas asking me to pay their estimated bill now (a month early). I normally paid quarterly, last time in September. I don't understand why they want me to pay now just after 2 months.. they know I'm switching to EDF, they know what dates of my switch are - 9 Nov electricity (meter…
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British Gas owner Centrica set for £1.4bn profits
http://www.independent.co.uk/news/business/news/british-gas-owner-centrica-set-for-14bn-profits-8319161.html British Gas owner Centrica courted more anger over its planned price hikes today by revealing it is set to make profits of £1.4 billion this year. The company, which will increase its energy bills by 6% tomorrow,…
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Comparison; which is right?
Hi there, Rather late to the ball, I have been checking some gas/electricity switching site to compare prices. I am particularly taken by a small energy supplier (*v* Energy) because I approve of their simple to understand pricing policy. I entered my annual kWh for both gas and electricity on the *v* web site and was…
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BG maintenance contract, is it worth it?
For me it is.:j I pay about £120 a year for my warm air heating maintenance contract and so far this year I have had a full service and today I have had the timer clock replaced for the second time. The cost of the clock? £98 plus vat. All included in the maintenance contract. I was thinking of cancelling it at the end of…
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Might be a silly Q--for E.O.N rep......
:wave: i recently signed up for the online billing (which i love BTW) and i noticed you can submit meter readings...... My first question is;As i'm now set up online does this mean if i don't submit the figures they will always be estimated?! and that the meter won't be read as i have to do it myself? Second question; I…
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Npower creative accounting
Hi, just finished the what seems like my yearly phonecall to complain about Npowers creative accounting. Dual fuel Statement Dec.2011£265.67cr. Dual fuel Statement May 2012£69.32cr I did not worry till I checked our account today only gave a figure of £312.57 in credit when we have been paying £78 per month that works out…
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hi guys......
recently moved to a new property with pre-pay meters & the costs seem rather high compared with what i'm used to paying. £20 a week barely covers my gas & electric. my question is, can i change suppliers or am i stuck? gas is supplied by eon. thanks in advance, roy.
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What's eating up my gas?
I have a combi boiler which powers the gas central heating. No bath; electric shower. I just checked my energy usage via Eon for the past 2 years month by month, and this last summer gas usage was up 24% on the previous year. I know we didn't have the heating on for those months, so what could it be? Does the combi boiler…
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Dual Energy!!!!!!!!
Hi All, Could really do with some advice, I recently moved into a 1 bed residential property. On my first day a meter reading was taken by the management company and given to me. I requested this from them when they knocked on my door with a bailiff looking for the previous tenant who hadn't paid their electricity bill all…
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I've been asked a favour..
Hi, A good friend who's moving abroad has asked me if i could include his name on one of my utility bills (he'll be using my address for his mail too). He will stay in my home when he comes to the UK (about 1 week every 2 months). Is this possible, would it cause me any problems if i do it..? Would it be enough just…
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Problems with EDF opening elec reading
I switched to EDF in August from Ovo Energy for reasons I won't bore you with here but when asked to give my opening reading for electricty I made an error reading the numbers which I have addmited at all stages of this problem and apologised for (starting to wish I had photographed it which I'll be doing from now on!).…
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Running boiler most economically
Hi guys, we moved into our rented place 4 months ago, it has a baxi combi boiler (150e) but there is no TRVs fitted, no room stat and no timer for the boiler so only control we have is on the boiler face itself ie. the central heating temperature dial. Until we resign in January we don't want to spend much on fitting trvs…
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Brand new house: best utilities?
I'm moving in to a brand new built house soon and need to set up utilities. It's really hard to work out where will be cheapest as I don't have any energy bills for comparison. I was thinking about going with the edf blue fixed price March 2015 price as it seems fairly low-ish but with a capped rate for 3 winters. If you…
