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What would you do next?
I'm a bit of a lurker here, but new to posting. I'm sorry my first post is so long! My attempt to switch from edf to Scottish Power, began in August and isn’t done yet. I don’t know if I want to simply vent, or maybe to ask whether it’s worth the time to go through edf’s complaints procedure. In summary: 1st attempt to…
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To an Eon Rep please.
Hi, I pay for both gas and electricity, standard tariff, separate bills paid quarterly with my debit card. I was already with Eon for electric, but switched to them for gas October time last year. I was told that even though I wasn't on duel fuel, because I now had both with them I would be put on the rewards scheme, where…
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Energy Alert with First Utility
Please be aware that although First Utility were offering the best deal, their customer dealings are abysmal. They never answer the phone (0845 number) and all e mails are system answered with a meaningless number to quote if you are ever lucky enough to get a proper response. They took the direct debit out of my account…
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MSE News: SSE profits soar as energy bills rise
"SSE, whose customers were hit with bill hikes of 9% last month, reported a 38% jump in half-year profits today..." Read the full story: SSE profits soar as energy bills rise
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economy 7 immersion heater help!!!
Hi everyone, I've never posted on one of these before but help is needed! Me and my partner have just moved in to an all electric 2 bed house. We understand how economy 7 works however I am completely lost on the best way to run our immersion heater. We have been here for two weeks and we have found turning the heater on…
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Hoiw long does it take to switch suppliers?
Moving from scot power to ebico. Ebico have given me an estimate of 6-8 weeks! That means 6-8 weeks put on scot powers std rate. Is this typical timeframe for a switch? Why is it so long for what amounts to a billing change?
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have i been over charged
ive just received my first electric bill for a month and it £130 :eek: i cant see how it is so high as there only 2 of us and it a 1 bed flat. we signed up to a rate that was around 10p kwh at all times and pay direct debit but was told this will take around a month to apply so atm we have 26.6p kwh 6am-midnight and 4.7p…
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Moira Elvidge
Why can't someone just tell us which is the cheapest energy supplier instead of going through them all
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Question for the Scottish Power rep
This is your online description http://www.scottishpower.co.uk/support-centre/payments/direct-debit-explained.aspx I think we (I?) may have been here before. IIRC, you operate a 12 month review cycle with (possibly) 3 month interim reviews. Can you explain the essential difference between the 12 month review and any 3…
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Condensor Boiler
What savings does a condensor boiler give...are they worth the money?
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SSE announce £387m profit in 6mths... up 38%
wow....... and the chairman says... THIS BENEFITS taxpayers!!
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British Gas Nightmare
Well here is a long complaint i have about British Gas. First of all before moving premises i contacted British Gas and informed them that we was moving a month before we actually moved in to the new property and i said i would like our accounts Gas & Electric taken over at the new address and supposedly that wasn't a…
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Scottish Power wont give me my credit back
I am £250 in credit with Scottish Power. I pay £85 per month for gas and electricity on my modern 3 bed house (it's not a big house at all!) I have been monitoring my usage very very closely for the last couple of months mid Sept/mid October my combined bill using accurate meter readings was £42 (didn't use the heating…
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Money Savings and Sadness of Loss
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moveing supplyer
thinking about moveing supplyer from scottish power to npower but my contract ends on 30th november with scottish power should i wait until after that before applying
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British Gas/Debt Collection
Hello all, I'm not sure if I'm posting this in the right place or not, but would very much appreciate some MSE wisdom. My housemate and I have a debt with British Gas from a former property and had a monthly payment plan set up. Today I called to make a payment and was told that the account had been passed to a debt…
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Oil or electric heating???
Hi, Moving into a new house to us but some years old and it does not have a central heating system, We acknoledge it is going to cost but woundered if any one knows the cheaoer option in long and short terms, We have considered OIL but means a complete new system and is expensive to fit. But Electric, we have seen some new…
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Complaint against SSE
Hi, I need to make a complaint about SSE, the energy provider not supplier. My house used to be two flats then was turned back into a house. When we first converted we had 2 gas and 2 electric meters in the house. The 2nd gas meter was removed with no hassle and was shut down really quickly. Thhe 2nd electric on the other…
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Buying new House- Advice Appreciated
Hi, I'm looking at moving out of parents home and into a 2-bed semi, built mid 80s with decent loft insulation and double glazing. Could anyone give me any indication of what I'm likely to be paying for gas and electric? 2 people working full time, so will mainly be evening and weekend usage. Any advice would be greatly…
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The gasman cometh; where is the gasman
A plea from the Highlands of Scotland for any information on who will service a Worcester boiler. Worcester are adamant that they do not serve this area any more, "Please contact a local CORGI engineer." Eight years of my experience and 12 years of a neighbour's experience (whose Worcester maintenance plan was terminated)…
