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NPower complaint
I recently had my estimate from NPower which was waaaay off so i called to give new readings and requested a new bill. It took them ages to send a new bill which i paid the day it arrived. However i keep getting threatening letters of disconnection, baliffs etc etc what the hell are they playing at? I cant even get in…
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Disconnection
Hi All Advice please. I don't use gas for the time being and consequently Southern Gas Networks decided to take out the meter. A year later they decide they want to disconnect in the road as their pipe runs under the property and class it as unsafe. I said - since it's their pipe they deem unsafe I want an indemnity…
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Mystery 'customer meter readings' switching NPower > Scottish Power
Anyone else having probs transferring to Scottish Power? I'm transferring from NPower to one of Scottish Power's fixed rates. Haven't heard anything from Scottish Power since 'we're in the process of switching you, we'll email you to ask for readings when the time comes'. Now I've just had my final gas bill from NPower…
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Should I increase my meter readin now, to use up credit balance of nearly £200?
I am a low user in a small flat, British Gas reassessed me last year to £23 per month, I was already in credit then and now at £200. I have an email prepared for them to ask if I can basically convert my credit balance into used units to go against future bills. Do I need their permission to increase my reading :money:now?
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Gas and/or Electricity price comparison table
Hi, I would like to see a price comparison table where the prices are shown per kWh - ideally for both gas and electricity. I want to see them all at the same time and not have a "click here for more details" or "click here for price" button. Is there anything like this? Thanks Mark
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Can anyone help me understand my electric bill please?
I've read the article on this site and rang npower and still don't understand it. Npower said that it's right they just can't figure out how to explain it to me. I've been absolutely busting a gut over the last 6 months trying to pay off arrears, really struggling with it. Now I've just got my bill and it says balance on…
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Energy Monitor
Sorry if this is a stupid question ... Like many of us at the moment, am looking for ways to cut our electricity costs. We have an old type gas meter (we're with Scottish power - they were going to change it 2 years ago but didn't, and have ignored all attempts to contact them about it). Does this mean that the only type…
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EDF Blue
Having seen the impending energy price increases coming, I asked the missus (who looks after the gas/elec bills) to switch to EDF Blue. We're currently with EDF on their standard tariff, having come off one of their V-something online tariffs earlier in the year. I looked online and it said that the cost of the Blue fixed…
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should I wait for £50 cash back?
OK so today I see that British Gas who supply both my Gas and Electric are about to announce price increases of about 8% for each, I am on a tariff called online energy which will pay £50 credit into my gas account on the 30th November 2012 as long as I am still on that tariff, what I would like is your views on whether I…
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Do we have to be home for a pre-mayment meter to be fitted?
We have an appointment to have a prepayment meter fitted tomorrow from Eon, which is the best way forward for us. My question is:- do we need to be home when it is fitted? I have the school run to do twice and I'd like to go out for a few hours too but don't want to come home and find the electric off and my freezer…
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nPower Final Bill
Hi everyone, Sorry you've probably seen this all before This may be a no brainer and I may just have to pay up, but I thought I should get some opinions before I do. The situation: 31 August Rang nPower – Close account and give final readings (moving house), I cancelled my direct debit that day, and awaited the final bill.…
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EDF communication
Given the continuing appalling customer service EDF provides its customers does anyone know when one stands a good chance of actually getting through to someone without having to wait over 30minutes. I'm trying to give them money but for some reason they don't want it!!
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Richburns?!
Heya folks! Just moved into a home I bought and have a letter from Richburns (apparently a sub-thing of British Gas) demanding money and requesting an entry to the flat from the council. I don't want to be with whoever this random gas provider is, what's the best way of dealing with it? Can I just ignore the form they've…
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sub meter turned off
hi i run a small business and have a sub meter for the electric, after a petty argument with the next door neighbor he has now turned off my electric without notice and left me with no electric to run my office, is this legal is there anything i can do , any help would be much appreciated thanks
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First Utility - Should I Do It?
Hi Folks, Looking at switching energy suppliers just now, with the looming increases I'm looking to get a fixed deal. First:Utility have come out tops in terms of potential savings, but from doing a google search and a search on here, the feedback doesn't seem that positive. However, are they truly any worse than BG who I…
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Setting up utilities for first time
I moved into my granddads old house in Manchester a little while back, but now for the first time in my adult life, I'm going to have to set up the utilities... (when my grams died and his accounts were shut down, apparently, everything is left on for a month or so to give time to set up new accounts) The house is a three…
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Scottish Power Online Accounts
Hi, I've just moved-in to a shared house and the landlord has asked that I pay a certain, fixed sum per calendar month into their account for gas and electricity. They have assured me that they'll credit my account if, at the end of six months, there is money in online billing account. I'm not too happy with this…
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Sorry for this but another Switching Energy Supplier question!
Hi, I'm confused.... I'm currently on EDF's dual fuel standard variable tariff (no contract). I want to switch and vistited a price comparison site, here are my results.…
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MSE News: Is British Gas about to raise energy prices?
"The UK's largest supplier could hit millions of households with a price rise tomorrow, according to reports ..." Read the full story: Is British Gas about to raise energy prices? Update 12/10/12: British Gas has today announced price rises. Read the full story: British Gas hikes gas and electricity prices for millions
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£743.63 CHQ back from EON in 1 year
This is my first post on this forum and wanted to share withyou all how I saved on my Electricity/Gas bills. The reason I have turned into an eco freak is because 2years ago we were paying £100 a month to EON for both our Electric/Gas (we moved in the house in September so wehad the costly winter months ahead) come March…
