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Anybody else been stung by First Utility today?
Received my email about my monthly bill as normal.. Ive been with them for 7 months. £78 £68 £48 £46 £44 £44 Then today's shocker £151.. :eek: I rung them and they said my gas meter readings haven't been going to them correctly so they have been estimating, which sounds fair enough. When I joined they said ring up before…
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Best energy supplier
Hi, I am a single mother on benefits.. Could you tell me what energy supplier would be cheapest and best for me. I use gas central heating and a combi boiler. Thanks
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Bill 8 months late - demanding payment
When I moved house as is normal I was obliged to pay the current utility provider but within two weeks I had switched to my preferred supplier providing readings to both the previous/new suppliers. I have today received a bill .... 8 months on .... from the previous supplier for a 14 day period that they are demanding…
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Advice needed on storage heater tarrifs
We are an all electricity household with one storage heater that runs on a seperate economy meter. The 2 meters are shown seperately on my bill but the economy one doesn't have a name so I don't know if it's economy 7 or economy 10 or exactly what it is. All I know is that it's costing 4.250 pence per kilowatt hour…
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E-on....... is this legal?
I have recently had a pre payment electricity meter fitted by E-on for my electric. I didn't know but my gas was still seperate and I got a letter pushed through my door saying I owed £148 for my gas, plus a further £100 for them visiting my house (this was on October 5th). They said I had 7 days to arrange a payment. On…
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NPOWER credit payment HELP!
Hi there, I am having a major problem with NPOWER in regards getting a credit refund on my account. Due to several frustrating phone calls I feel that I need advise on how to progress with the issue in hand. I will try to keep it brief and not dwell on the details, here goes. On the 17th of September I received a credit…
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First Utility Security Fee
with an impeccable credit record, I was shocked to learn that I had been turned down for a First Utility switch through Uswitch. I eventually got a reason from them that I was not on the electoral roll, but they were very keen to get me to pay a £300 deposit which would be 'refunded' after 6 months. checking with my local…
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First utility - not paying back after switch when a/c in credit
After a frustrating 6 mths with aptly acronymed FU ( inaccurate a/cs based on their estimate when I had submitted actual meter readings every month, would not reduce DD from £70 pcm even though my previous consumption cost half what they were charging (and should have been cheaper anyway thats why I'd switched) I switched…
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Switch now or when contract term has actually ended?
I'm currently on Npower Sign Online 23, which has a £20 per fuel penalty if I leave before 6th November. I want to switch my electricity and gas as soon as possible as the better deals seem to be drying up, but clearly I don't want to pay penalties for the privilege. If I signed up with a new supplier now, would the delay…
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NPower extended billing cycle!
What is NPower playing at? My 6 monthly bill was due in Feb 2013, on this bill my discount is shown (actually due 17October each year). However they have billed me today, no discount given, given me a refund of £65 and increased my direct debit! Finally the bill shows that my next bill date is August 2013! Does anyone have…
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Extremely high electicity bills.
Hi all, For some reason my electricity bills are sky high. Recently they've been estimated, so I've just been on BG's website to enter a reading. It wouldn't let me submit the reading as, apparently, it's much higher than their estimate. Their estimates are currently coming in extremely high already. For example, last…
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Gas meter - battery display
I'm after some advice please folks. Have been unable to read our gas meter for about a year (we've been in the house 2) as it's a battery powered display. Every time that I have seen the meter reader they assure me that they report it...but we never hear anything. Back in August I emailed our then current energy supplier…
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Quote for New Property
Hi, Can anyone guide me here? All of the websites of the major energy suppliers seem obsessed with who your current supplier is, and wont let you progress beyond this part. What if youre moving into your first place, and you dont have a supplier. And the place is new, so its not like anyone at all is currently providing…
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Energy switched, what happens if I was still in credit with old supplier
Hi, I have now switched supplier, but am unsure when to cancel my Direct Debit with my old supplier. Also if my account was in credit when the switch occoured, will this money be give back to me? I have had no final bill as of yet from my old supplier, should I get this sent to me through the post, and will this inform me…
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Spark Energy Rip Off
Hi, Can anyone advise how can I get rid of my energy supplier Spark Energy, I've been trying to switch for 6 months now but they reject the application every time even though when I speak on the phone with them they say they will approve the switch. They have been bringing me sooo much stress, I really do not know what to…
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British gas broke into my home!!
Having just got off the telephone with one of their customer service advisors, in trying to address a problem that BG created, I feel that I have no other avenue other than to sign up to MSE and post this. I live in the middle floor flat of an old house which has been converted into three flats - ground, middle and top.…
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£3500 towards heating upgrade???
Hi, I had a chap knock at the door yesterday from a company claiming that I could be eligible for a heating upgrade of up to £3500 if my system was old enough or inefficient enough. I can find no info on this on the Internet, only the warm front scheme for people on benefits. As we are not on benefits I am very sceptical!…
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EDF monthly payments
you might want to watch your monthly payments to EDF. I'm currently in credit to the tune of £416, their assessment of my monthly cost is £52 - and they've set my d/d at £70/month!
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Price Increases - Any More on the Way?
So SSE have increased their prices from mid October. I Have not heard of any more in the pipeline. Has anyone else? Are they likely now SSE have increased their prices?
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Gas Vs Electric
Hey guys! I was wondering if someone could help me... Me and my boyfriend are currently looking for a house to rent together. We saw one today that we really liked however everything is electric, including the heating. I've only ever lived with gas central heating, and have a very limited knowledge about these kind of…
